Carrier Infinity 96 Furnace Overview

First, the blower motor failure as many others has reported. Second, during the polar vortex, the second did not kick in and caused our house to almost freeze. What a waste of money.

Installed this unit in 2012, was sold on the fact that it was the best high efficient unit on the market. Paid a lot of money for it. In 2016, it stops blowing heat. The furnace would turn on, but the heat is not coming out. Called a technician, he said that it’s the inducer motor, luckily it was replaced under warranty. This year, 2018, tried to turn on the furnace, it started doing the same thing. Will have to call the tech again, but this time will have to pay out of pocket. Carrier used to be a good brand, but these kind of shenanigans are going to cost them their market share. I see from all the reviews, this unit is problematic. Carrier knows about it, but doesn’t care.

Professionally installed in 2007. In 2013, the inducer motor crapped out and we called a technician to replace it in the dead of winter. Now it’s the spring of 2018 and I’m replacing the inducer motor yet again. Over $2000 of repairs in 11 years. Whatever we saved in natural gas bills because of this “high-efficiency” unit was lost in repair costs. Carrier discontinued the flakey inducer motor originally supplied with these units in 2015, but to the best of my knowledge, no recall notice was issued. Will not be buying any more Carrier products.

Installed Sept 14, 2006 no problems at all. Replace furnace with good filters every 3 months. Have air ducks cleaned when needed.

Bought the Infinity 96 in Oct 2007 from Sears Canada and 2 years after in April 2009 it started to malfunction. It was leaking fluid and not communicating with the thermostat. The pressure sensor and pressure switch had to be replaced. It’s now Feb 9th 2018, the dead of winter and the inducer motor is dying. There is no warranty because 5 years have gone and the furnace is just a few months over 10 years old. But this is supposed to be Carrier — the much touted furnace for reliability and performance. The only warranty left on the furnace is the heat exchanger, so I will repair it till it dies (in 10 years would be a Godsend). I do not recommend this furnace even with all the rebates — provided it comes with a ton of warranties.