Bryant Evolution Air Conditioner Overview

Purchased the Evolution Series 12/2014. Every year since then I have had to be without ac for a minimum of 3 days, this time 10 days. I would like to be able to return the unit and buy a Carrier, but can't. I called Bryant to see if they would offer to provide some help, but should have expected the lack of concern I received. I want anyone out there to stay as far away from anyone that recommends a Bryant. They must give their distributors a huge kickback. So if you are recommended a Bryant, find another ac Installer.

Got the Bryant Evolution, 4 ton multi pack. It was supposed to be very good. In house digital control unit went bad and had to be replaced, then it burned up two circuit cards in the unit in the first 4 years, and at year 8 the compressor has failed. Original house unit was good for 20 years. I guess my only data-point is this one vs. The previous one. Sure seems like a lot of bad parts and they are all expensive.

I have a Bryant Evolution series air conditioner and have had nothing but problems since I have had it and now the condenser is bad. Bryant is refusing to cover it or any repairs what so ever, I would never ever recommend Bryant for anything, and when I talked to customer service I was told basically to bad and there is nothing that they are willing to do nothing at all to help me with this problem even thought they are known to have compressor problems with this unit! Please stay away from Bryant, they can't be trusted with there product or warranties!

Stole a burner from my home and I was told by Jr that this never happened and was hung up on after spending 2800.00 cash. If I can save one family from this problem. Thanks Bryant Jr. Look at maps and u will see a very sloppy install and my Bryant tattoo. Wow. Yes it was painful.

Purchased this unit on December 21, 2009 from ***** ***** Heating & Air with a 10-year warranty. Unit has required attention or repair every year that it's been in service. One summer it was down for 3 day waiting on a part (mixing valve). Just had the service technician here on October 17th and it will be October 24th before parts can be installed. Several of the problems are: thermostat doesn't control unit properly, cuts on & off when it wants to and not per setting on thermostat, compressor makes loud noise several times before finally starting up, circuit boards locations allow boards to get wet & short out. Will not purchase another Bryant unit.