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Broan Heat Pump Reviews
Showing 1-5 of 8 reviews
"Needs work every year. 9 years old"
I spent $9k on this Broan back in 2010 and every year, we had to have something replaced. Sure, it's under warranty but I still have to pay the company to come to fix it. It went out yesterday on the 4th of July when it's the mid-90s and extremely humid. The motor now has to Ordered which could take a week so no sleep until it's fixed. Don't buy a Broan!!
"Always something wrong"
I bought this in 2012. It had a 10 year warranty. I pay to have it checked out yearly to keep the warranty. There is always something going wrong. The company sends out repairmen quick, but it's a lot. I would not ever recommend this brand to my worst enemy. Junk. Don't buy Broan.
"Great compressor, junk components"
Great looking unit with a top-of-the-line compressor, but the coils are junk! After only two years of service the accumulator & evaporator coils were leaking like a sieve. I would never use a Broan AC unit again & that's a shame because they have great ventilators, etc., & that's why I chose to try one — bad mistake. They do have the highest industry standard on the compressor warranty, but other components – they will provide new replacement parts, but you are stuck with the technician bill as well as supplies (Freon/oil. etc.). Save yourself money & spend a bit more for a more reliable unit.
"Broan does not provide good customer service"
Broan has poor custom service. Brand-new product was defective.