Baxi Luna Wall Hung Boiler Overview

Downsized from a home with the fabulous Viessmann oil boiler system. I was looking forward to this tiny condo with its luna powered radiant floor heat and promise of on-demand hot water, all with the economy of gas. I've had service people here so often that I am now receiving the; 'there, there, old girl treatment'. WINTER-Hot water for showers takes an eternity. I turn it on and walk away knowing there's time to make the bed, etc. summer-i finally get a comfortable cool temperature set then brace for the cold finish. Did I mention water pressure? That's just another 'old girl' problem.

Stay away from it. Manufacturers don't stand behaving on it. And Mom and dad installers have no clue nor training to install Parts are hard to find and emergency help when it breaks down in minus 20 is non existent.

Baxi boiler has been nothing but problems!! I have been pouring so much money into this boiler! Do not purchase I have only had it 5 years! So dissatisfied!

I have had nothing but trouble with this boiler, installed about 5 yrs ago. It commonly stops working- won't fire, won't reset, have put $2000 into repairs and total replacement of every possible part. It quit working when the temps went down to -45 f in January 2017 while we were out of town, hasn't worked since (now August). I had to drive from Arizona to Montana, buy enough electric heaters to cover 1200+ sq ft, then drive back in a snowstorm.

Problems with the system making our water way too hot. Had the plumber over several times and they kept trying to lower the system temperature. Heating guy called the company several times for instructions but nothing worked. Finally they said I had too low water pressure so they had to put in a 5 gallon water heater to get the system correct. Now I am paying an additional electrical fee and will have to replace the water heater every few years. I also had several problems with the outfit installing the heater, from a leaking propane line to no shows with no calls, etc. But that is a different story. Now my thermostats will not call for heat. I want the unit gone as I hate it. Also I found out my heating company put the unit in their name and not mine on the warranty.