Armstrong Air 2PHP13 Heat Pump Overview

January 2010: Bought an entire HVAC system & had it professionally installed. Total cost $6200.00. The A/C compressor failed completely in 24 month & 2 weeks. Although the compressor was warrantied, it cost me $750 to have it installed, etc. Now, 6 years into this, the blower unit has failed, which is no longer under warranty. This is going to cost us $890 for replacement & installation. Totally unacceptable for these major problems with a unit that's only 6 years old!

Allied/Armstrong/Lennox needs to stand behind their products. 2006 complete unit installed in my new lake home in late 2007. I took occupancy in March 2008. Only spend part time at the lake house. Now, 6 years later the coil goes out???? Bill to repair is $1,800. Of course the warranty is only 5 years on a 2006 system with 2007 and later sytsems having a 10 year warranty! Poor quality systems and Allied has been very uncooperative on any warranty discussions. Why would anyone buy their sytem when they don't stand behind their product?

This unit has been nothing but problem after problem. Whenever the season change it breaks. The first year it was repaired 4 times.