American Standard AccuComfort Platinum 20 Heat Pumps

American Standard AccuComfort Platinum 20 Heat Pump Overview

The American Standard AccuComfort Platinum 20 is a variable-speed heat pump with an efficiency of up to 20.00 SEER and 10 HSPF. A Duration variable-speed compressor provides consistent temperatures and optimal efficiency, and a compressor sound insulator helps to keep operating noise as low as 54 decibels. The unit's AccuLink communicating control board powers the compressor and controls communication between the system components, and the AccuComfort system can be controlled remotely with a smartphone, tablet or computer. The unit is protected by heavy-duty steel louvered panels with a corrosion-resistant appliance-grade finish and a Durabase basepan which is resistant to cracks, rust and corrosion.

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Consumer Reviews of American Standard AccuComfort Platinum 20


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #4 of 5 American Standard Heat Pump
  • 0% of customers recommended

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Other AccuComfort Platinum 20 Reviews

Among the very few online comments regarding the AccuComfort Platinum 20 is a post from a homeowner on wondering how to integrate different thermostats into the system. A homeowner on asking for opinions between the AccuComfort Platinum 20 and a similar Carrier unit received a lot of replies, but most responses described similarities between different brands and nobody actually gave an opinion on which unit is better.

AccuComfort Platinum 20 Warranty

Online registration is required within 60 days of installation for maximum warranty coverage. The warranty for the American Standard AccuComfort Platinum 20 heat pump is comprised of the following:

  • 12-year limited warranty on the compressor
  • 10-year limited warranty on the coil
  • 10-year limited warranty on internal functional parts

Labor costs are not covered by the warranty. Optional Extended Warranties which can pay for labor and other costs not covered by the manufacturer's limited warranty are available.

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