Amana ASX16 Air Conditioner Overview

The Amana ASX16 is a high-efficiency air conditioner with an efficiency of up to 16 SEER. It is equipped with a high-efficiency Copeland scroll compressor, with a high-density foam compressor sound blanket for noise reduction. It features a single-speed condenser fan motor and a copper tube / enhanced aluminum fin coil protected by a steel louver coil guard. Advanced Copeland CoreSense diagnostics help monitor air conditioner operation and functions. The heavy-gauge galvanized steel enclosure features a sound-control top to provide adequate airflow and quiet operation.

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Consumer Reviews of Amana ASX16


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #4 of 10 Amana Air Conditioner
  • 41.18% of customers recommended

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Amana ASX16 Air Conditioner Reviews

Showing 6-10 of 16 reviews

"Too many problems"

1.0 rating
Very Unsatisfied

I am now on my second evaporator coil in less than eight years. First one was a warranty repair after four years but the exact same failure on the same unit after another 3.5 years is terrible. Tried to get some support from the Mfg but they were very difficult to deal with. Had 3 different ac guys come out to quote repair / replacement and none of them had good things to say about Amana / Goodman products. The mfg replacement coil I needed is on back order with no known delivery date, so we are working to find a compatible replacement. Buyer beware

Bryan Booker

Dallas, TX

"System Is working Great"

5.0 rating
Very Satisfied

It was pretty evident that the brand of the unit isn't as important as having a good quality contractor install the system. So after much research and 3 estimates, I decided to have Comfort Solutions do the job. They were in the middle of the pack as far as price but after researching the company, they had great online reviews. The air conditioner has been installed for 1 season and saved me about a 30% off my electric bill and it is also much quieter than my old unit. The matching furnace also seems quieter too. I would highly recommend the product, but I would make sure you do your research on your installing contractor. From everything I read that is the difference maker.

Mike K.

Easton, PA

"Don't buy this, it's crap!"

1.0 rating
Very Unsatisfied

I have used this unit for a total of about 12 months. I am a snowbird in Florida and used it for the winters of 2014 & 2015. I came back four days ago and have had the service man here four times. After replacing the thermostat and a relay switch (twice) and paying $395 in service charges, he decided it had to be the motor. It would work for several hours, then it would turn off and only the outside unit's fan would work. No air was coming through the duct work. So, today I paid another $300 to get the motor replaced. That's $795 I've paid for this piece of crap, and hopefully, it may be fixed. We'll see in a few hours! After paying $5000 for a new air conditioner/air handler, you would think I may get a few years worth of service out of it before having to fork out that much money. I called Amana and of course they won't reimburse for anything except the parts. Don't buy it!

Darlene Milam

Bradenton, FL

"Don't buy Amana!"

1.0 rating
Very Unsatisfied

Horrible experience with an Amana air conditioning system! I have owned Amana central air conditioning systems in a number of homes, and always thought they were of the highest quality. In fact, I installed a central system at our summer beach house, which operated reliably and without any problems whatsoever in a high salt-air, highly corrosive environment, and it served us well for more than a decade. As a result, when we were building our new house in 2009-10, I specified five Amana systems for our 7500 square foot home. What a mistake! This summer, we have learned that three of the five evaporator coils are leaking, and further learned that the HVAC subcontractor never registered the warranty with Amana. Simple fix, right? Just call the Customer Service department and explain the problem. No… The Amana organization has totally ignored us, in what may be the poster child for horrible customer service. They have stonewalled us, and have not replied to phone calls and emails. Their local distributor has refused to give us the name of their local rep in an effort to find someone who cares about our problem. No help, no solution. I have to fix the problem and pay for what should have been warranted repairs out of my own pocket, because the cost of the service calls coupled with an electricity bill that has skyrocketed while trying to get help from Amana has left me with no choice but to fix it myself. If you buy an Amana air conditioning system and need factory support, forget it. You are on your own, and they will not stand by their products!

P. Villere

Mandeville, LA

"Run away from Amana or you will be sorry"

1.0 rating
Very Unsatisfied

Thought I was upgrading my 17 year old unit. It's not even a year old and I'm replacing the compressor. Do not make the mistake I did. That lifetime warranty sounds real nice but you will pay for labor and it's not worth the frustration of being without AC.

G. Husney

Las Vegas, NV

Other ASX16 Reviews

Based on comments from HVAC forums, the ASX16 is regarded as a good air conditioning unit by both consumers and professionals. A professional on calls it one of the ‘best bang for the buck’ systems, and a consumer with a unit that is not cooling properly was advised by several professionals that it was most likely due to an installation problem.

ASX16 Warranty

Online product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Amana ASX16 air conditioner is comprised of the following:

  • Lifetime unit replacement limited warranty. If the compressor fails for the original, registered owner, a new unit will be supplied for free
  • 10-year limited parts warranty

The warranty does not cover labor costs.

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