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Kenmore Boilers, Central AC, Furnaces and Heat Pumps

Updated: Aug 23, 2018
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The Kenmore brand includes gas and electric water heaters, furnaces, heat pumps, and room air conditioners. Sears, a publicly traded company (NASDAQ: SHLD) headquartered in Hoffman Estates, IL, owns Kenmore. Sears had revenue of approximately $16.7 billion in 2017.

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Corporate History

Although Richard Sears founded the company in 1886, the name Kenmore (possibly from Kenmore Avenue in Chicago) did not appear until 1927 as a brand name for laundry appliances. In 1977, the Kenmore name replaced Coldspot as Sears' brand name on air conditioners. Kenmore HVAC products have been made by a number of other companies, including manufacturers, Whirlpool, Electrolux, Keeprite, LG and Friedrich. Today, Kenmore appliances are sold exclusively through Sears, Sears on-line and retail outlets.

Product Lines

Kenmore sells forced air furnaces, boilers, heat pumps, and water heaters. The company also offers a large range of room air conditioners ranging from 6,000 BTU to more than 25,000 BTU. Kenmore has a large range of gas and electric water heaters, including electric hybrid models. Sears PartsDirect offers numerous components for discontinued and existing HVAC products.


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Contacting Kenmore

Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, IL 60179

Phone: (844) 553-6667


Sears offers a full 1-year written warranty on installation with the option of purchasing an extended warranty for up to ten years. This is in addition to the manufacturer's warranty. Sears also offers protection and/or parts and repair service agreements. 

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