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What's more important, the brand of heat pump or the choice of company that installs it?

Post created: 2013-04-22 Type of Equipment: Heat Pump Views: 109

This question was created on the page: https://www.furnacecompare.com/heat-pumps/index.html.

A quick look at consumer ratings seems to suggest that most people either really like their system or really don't, regardless of the brand. I'm now wondering if the more important factor is the installer rather than the brand of system.

On 2013-04-24 JB wrote:

You hit the nail on the head: the installation is far more important than the brand. This does not mean you shouldn't pay attention to the brand, each may come with features and other things that best match your needs and some are better than others, but where things tend to go wrong is not the brand of heat pump but problems with installation. A bad install will make a great brand look lousy and a great install will make a moderate brand look great.

You also need to be sure that it is properly sized to your heating and cooling needs and that it matches the winter weather you get in your area. For example, air heat pumps draw air in from outside to heat. Due to the way an air heat pump works if the air temp goes below about 40 degrees the heat pump will not be able to generate enough heat. This is why you will need a heating backup.

By contrast, a geothermal or ground heat pump draws from the ground below the frost line where the temperature is fairly consistent so these heat pumps work better in colder climates. This type of heat pump also tends to be more efficient, but more expensive.

To keep legal happy, let me just say that I am not an HVAC contractor, and you should never even look at your furnace without having a qualified, liability accepting HVAC contractor present.  To keep sales happy, let me just say that you can find an HVAC contractor that's happy to take your money here: http://www.furnacecompare.com/perl/find_contractors.pl.

On 2013-08-23 Roby wrote:

Thank you! ...what I expected and happily so!!

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