I'm getting a run around, trying to get my coleman heat pump repaired! My instaler has since, sold their buisness and allowed their license to expire. I have been in contact with them, personaly, and they basicaly told me the problem was most prabablPost created: 2013-02-14 Type of Equipment: Heat Pump Views: 128
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I'm getting a run around, trying to get my coleman heat pump repaired! My instaler has since, sold their buisness and allowed their license to expire. I have been in contact with them, personaly, and they basicaly told me the problem was most prabably "intermittant on the reversing expansion valve", it was sticking? Unfortionatly, they can no longer service me
, because, they don't want to void the warranty of the Coleman Heat Pump System they put in on 8/09/2011...
I went to the internet to Colman Heatpump repair people and found a local vender(Mercurios, 253-566-8974)! They are now telling me,that there is a leak on the inside of the enclosed unit(Coleman)and no matter what, that I have to pay for all labor and re-charging the system,(@ $500+) because the warranty only covers parts???? Although, the problem is with-in the unit housing(leaks, whatever),from poor quality control, or, bad manufacturing oversite,it seems to me, that falls on the manufacturing company or its trusted dealers Responsibility.
I Should NOT have to pay for for manufacturing defects and-or the labor to fix them!!
I want to know why this company (Yours), "IS NOT COVERING MANUFACTURER DEFECTS and WORKMANSHIP DEFECTS" as well as the labor it will take to "correct" this problem?
If indeed, this is correct...and I Will know shortly...I will go through all the legal channels
availlable, in the state of Washington!( Including the B.B.B. and the Attourny Generals Office!)
Please feel free to contact your local repair and instalation company here in Tacoma, Washington.
Your Response would be greatly appreciated.
Richard D. White