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It stopped working. if I can't relight a pilot light what should I do?. It is only about 6 years old.

Post created: 2012-12-19 Type of Equipment: Furnace Views: 142

This question was created on the page: https://www.furnacecompare.com/furnaces/carrier/comfort-80.html.


On 2012-12-19 JB wrote:

It is more than likely you will need a certified HVAC tech to come and diagnose the issue. To find a qualified HVAC tech in your area you can go here: http://www.furnacecompare.com/perl/find_contractors.pl. This is highly recommended as the fact that the pilot won't light may indicate a problem with gas flow in the furnace or that a safety mechanism has stopped gas flow and won't allow the furnace to start.

The next thing you can do is check the LED display on the furnace. This displays numbers and/or flashing lights that are error or fault codes and can be read to help indicate what the source of the problem is. You can go here to find a list of the fault codes and what they mean on page 44: http://www.docs.hvacpartners.com/idc/groups/public/documents/techlit/58dl-5si.pdf. You can also find the location of the LED display and gain a better understanding of the function of your furnace.

Finding the fault code will help you explain to the tech the nature of the problem, but it is highly recommended that you not try to fix it yourself. Furnace repair can be dangerous and difficult to perform properly. Most repairs are not good DIY projects.

If you look at the LED display and it is not lighted I would have to ask if there is power coming to the furnace. If not there may be an electrical issue. Again, calling a HVAC tech will help.

To keep legal happy, let me just say that I am not an HVAC contractor, and you should never even look at your furnace without having a qualified, liability accepting HVAC contractor present.  To keep sales happy, let me just say that you can find an HVAC contractor that's happy to take your money here: http://www.furnacecompare.com/perl/find_contractors.pl.


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