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HELP Plumbing, Heating, Cooling and Electric

Updated: Oct 6, 2017

HELP Plumbing, Heating, Cooling and Electric (formerly known as Thompson Heating & Cooling) provides installation and repair of residential plumbing, heating, air conditioning and electrical systems. The company is available from 8am to 8pm, 7 days a week. Technicians pass a background check and drug testing and complete over 200 hours of training each year.

Services and Service Area

HELP offers new installation, maintenance and repair for all types of plumbing problems, including drain cleaning, as well as heating and air conditioning systems. The company recently added an electrical division which provides residential electrical installation and repairs, including whole-house surge protection and emergency generator installation. The company also offers air and water treatment services. The company offers a HELP Club Membership which provides high priority service, furnace, air conditioning, electrical, and plumbing tune-up, and several other benefits for $19.95 per month.

Company History

Thompson Heating & Cooling was founded almost 90 years ago and in February, 2013 the company changed its name to HELP Plumbing, Heating, Cooling and Electric. Today the company claims to have more certified techs than any company in the area, and all techs are NATE certified. The company completed 27,000 service calls in the past year alone.

Ratings and Reviews

HELP has an A+ rating from the Better Business Bureau and has received 4.96 out of 5 stars based on 679 reviews. The company has 4.5 out of 5 stars based on 114 reviews at


6 N Commerce Park Dr
Cincinnati, OH 45215
(513) 333-4357

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