York Stealth Heat Pump
Updated: Apr 20, 2012Write a review
Read more about York Heat Pumps
Overview of the Stealth
The York Stealth heat pump is a discontinued split-system unit with an efficiency rating of up to 15.7 SEER and 9.3 HSPF. A twin-single compressor delivered increased humidity control and longer system life, while mufflers, compressor mounts, and specially-designed sound blankets reduced vibration and operating noise. Permanently lubricated motor bearings required no servicing, while fully exposed refrigerant connections and a single electrical control panel made servicing easy. The cabinet was constructed of primer-coated steel with a powder paint finish for protection against the elements.
Date created: 2012-04-20
Name: S. Dowd
Location: Cle Elum, WA
Years owned: 5
"York system lasted 5 .5 years"
I am really angry at York right now!!! I had a York 16 Seer 4 ton heat pump and natural gas furnace installed at my house 5.5 years ago. These were supposedly higher end units installed. I recently had to replace both units because the York units failed, and there is only a 5 year warranty. The heat pump had the controller board fail, and as the technicians were pulling it out, they noticed that the fan motor was leaking oil, so it would have had to be replaced as well. The furnace had the inducer motor, main control board and fan controller module fail. All of this would have cost $4500 to repair. The technicians told me they had installed about 20 of these units 5-6 years ago, and most of them are failing. There should have been no reason to have to replace a complete hvac system after 5 years in a new house!! And I find no where else to ask questions about the York reliability.
Date created: 2012-03-02
Years owned: 8
"Service call almost every year since installation."
Costly unit bought 8 years ago. Efficient but always a problem, freon every 24 months (at least), fan motor seized and replaced, different parts replaced and recently a special 'board' that was not sending back heat demand on the furnace while on auxiliary and/or emergency heat. Over $2000 on service calls, freon and parts.
Date created: 2011-12-27
Name: Ken Voigt
Location: North Wales, PA
Years owned: 10
" Absolutely the worst in the business"
After replacing the compressor we had nothing but problems with stats code 4. The dealer said they could not fix the problem and I need a new unit. York customer relations did not return any of my calls. I had a third party (Trane Dealer) fix the problem with a $15 Temperature sensor which was damaged (charred) during the compressor replacement.
Date created: 2010-06-09
Name: A. Mehta
Years owned: 5
Terrible. Have the York Stealth hot air heat pump. Compressor failed and had to pay ~$1000 to have a new one installed. Compressor was under warranty but the labor was not. What is worse is that I had convinced my neighbor to get the same unit (early in my ownership) and guess what, his compressor just went as well. These things are faulty and someone should do something about it.
Date created: 2008-10-23
Location: Nova Scotia, Canada
Years owned: 5
"An Abolute Nightmare"
Had a 3-ton York Stealth heat pump installed during the summer of 2003 by a local York dealer who assured us that the unit would be capable of handling our winter heating requirements as it was the "top of the line" and very latest technology. The pump has worked only reasonably well for about 16 months out of the five year period. The fancy compressor failed in year two, coolant leaks abound, valves and run capacitor have been replaced and now the replacement compressor is gone again. So far this thing has cost me about $15,000.00. I have been battling with the regional York representatives and York's parent company, Johnson Controls but it has been a complete wall of silence until I wrote to a Vice-President at Johnson Controls. In early September, the senior technician for the York representative advised that agreement had been reached to completely replace the entire unit (outside and inside) as the "Stealth" model has been discontinued (I can understand why). As of this date, I'm still waiting and now they are back-pedaling and saying they are thinking of replacing the inside coil only. Go figure. I would not wish this brand on my worst enemy.
Other Stealth Reviews
There are very few online comments regarding the Stealth. A homeowner on hvac-talk.com had problems with his Stealth unit turning off and had three techs look at it, with no solution. Later in the thread, he said that a fourth tech identified the problem as the compressor.
The warranty for the York Stealth heat pump was comprised of the following:
- 10-year limited warranty on the compressor
- 5-year limited warranty on parts
The warranty did not cover labor costs.