Find Local Contractors

1. I need a new:

2. My zip code is:

Consumer Reviews of York heat pumps

#28  of 84 brands of heat pumps
39% of customers recommend
3 of 5 stars 247 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
best product icon  What are the Best Heat Pumps for 2018?

Read more about York heat pumps

Read reviews of other Heat Pump brands

Write a review

Reviews by Series

Current Series
Discontinued Series
<< Previous12345678910111213141516

Date created: 2008-09-24 Name: K Paul

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

"Ac leaks"
I have a 3 Ton A/C heat pump that I have had to replace the a coil twice due to it leaking. Neither time was under warranty. Even working with York warranty dept and receipts for service less that 1 year between failures. not covered. Not Happy.

Date created: 2008-06-16 Name: M Davis
Location: Maryland
Years owned: 18

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

"2 York Heat Pumps"
One unit died with a leak after 12 years, the second is going strong after 18 years. Only repair on the 18-year-old unit was a fan motor in the outside unit.
Date created: 2008-06-09 Name: R Elliott
Location: Snohomish, WA
Years owned: 20

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

"York has worked fine"
In 20 years I have had one problem with this unit. At about 10 years I had to replace the fan. We just had it serviced and there are three minor items that need attention.
Date created: 2008-06-05 Name: Stan Okon
Location: Merritt Island, Fl
Years owned: 25

Satisfaction Rating:
5 of 5 stars Very Satisfied

I have had just normal maintenance required over the time frame. Replacement of condensers and electrical relays due to power interruptions caused by lightning. After about year 9, yearly freon toping off was required. Cooling seemed to degrade after year 11 and finally would not cool below 78 degrees. The system has never required any major component replacement. The unit finally died on year 26.
Date created: 2008-04-22 Name: S. Robertson
Location: Splendora, TX
Years owned: 7

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

I have had a string of problems with this unit. Within 1 yr the a coil and blower were replaced. They were under warranty but I still had to pay labor. Then within a year from that the a coil had to be replaced again. York had now redesigned the a coil with some kind of coating. Then another blower went out around 2-1/2 yrs. I had a capacitor go out, which I understand that's not York's fault, but now the a coil is leaking again. I don't believe I will buy another one - ever!
Date created: 2008-04-21 Name: Doug Thies
Location: Georgetown, TX
Years owned: 16

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

Our 4 ton York has been fairly coolant leaks, original compressor still intact, etc. The inside blower motor and outside fan have both been replaced. The biggest pain has been the evaporator coil draining system; every year now I have to take off the front panel and clean out the rust in the drain pan with bleach. I've been told by service personnel that York used to build a good system (excellent compressor), but the newer systems are not as reliable.
Date created: 2007-06-10 Name: W. Jones
Location: virginia
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

This is a piece of junk. I have been in my home for 6 yrs now. First the unit started leaking freon out of the rusted out inner coil. I had an electric bill of $680 this winter. Thats how I found out I had a problem. Because this is a 10 seer, the coil is no longer made. Then the compressor shorted out. Now I have to have the inside and outside units replaced. I will never have YORK again.
<< Previous12345678910111213141516

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to They do not necessarily represent the opinions of

Copyright 2002 - 2019