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York Affinity Heat Pump

#4 of 7 York Heat Pumps

Updated: Nov 22, 2016

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Overview of the Affinity

Reaching up to 18 SEER, the Affinity Series is York's top-tier heat pump product line. This series consists of two units, the Affinity YZH, which offers 18 SEER/10 HSPF, and the YZF, which offers 16 SEER/9 HSPF. Units are available in 2- to 5-ton models, all of which meet Energy Star standards for efficiency.

While only the 18 SEER model has a two-stage scroll compressor, both units feature York's QuietDrive system, which combines a swept fan, composite base pan and separate compressor space to keep system noise at a minimum. Units also are equipped with a "demand defrost" coil designed to reduce the defrost cycle on the outdoor coil.

The heat pumps are finished in a powder-coated paint and have sealed electrical contractors and a rigid base pan for increased durability. Optional accessories, such as a programmable thermostat, also are available for this unit.

There are also several discontinued sub-series of heat pumps within the Affinity series, including the Affinity 8T, with an efficiency of up to 18 SEER and 9.4 HSPF; Affinity YZB, which offered an efficiency of 13 SEER and 8.6 HSPF; and Affinity YZE, with an efficiency of up to 15 SEER and 9.8 HSPF.

Consumer Reviews of the York Affinity

Compare to Other York Heat Pumps:
  • Very Satisfied
    9
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    11

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Date created: 2016-11-22 Name: N. Shirey
Location: Easton, MD

Satisfaction Rating:

2 of 5 stars

Review:
"Heat pump lasted less than 7 years"
Heat pump had several servicing issues, fan motor, capacitor etc over it's 7 year life with bi-annual servicing. The coolant coil developed a leak, and it was cheaper in the long run (given the unit's repair history) to buy a new heat pump than to replace the coolant coil. We also got a longer warranty on the new unit than the warranty on the existing unit.


Date created: 2016-05-20 Name: R. Watkins
Location: Clayton, NC

Satisfaction Rating:

5 of 5 stars

Review:
"Replacement for an old Trane"
The parts and labor warranty is what sold me. The unit performs well and definitely reduced my electricity bill. We have had 2 breakdowns since the installation but both were related to 30-year-old wiring in our house. Contractor charged for both visits but I feel these should have been discovered during the install.


Date created: 2016-05-11 Name: C.Smith
Location: Odenville, AL

Satisfaction Rating:

5 of 5 stars

Review:
"Good equipment"
I am very satisfied with my York. It performs well. It is fairly quiet and really cools and heats as expected. I had a York in my first home and it lasted 30 years. In the era of built-in obsolescence, I do not expect 30 years out of this unit. On the bright side, it does carry a 10 year parts warranty and I purchased the 10 year service warranty. About that 10 service warranty; I have yet to receive any information showing that it's in place. I requested it from the contractor and York several times. Hope this review helps someone make an informed decision.


Date created: 2016-03-09 Name: Sneedy
Location: Maryland

Satisfaction Rating:

5 of 5 stars

Review:
"Awesome"
Built a home in 1999 and it came with a York 2 1/2 ton system. We have had not one problem with this heat pump. It's now 17 years old, has some rust, and is starting to make some noise but still works great. Husband wants to replace it because of its age. Now we are looking into having it replaced with the newest York model.


Date created: 2015-12-10 Name: FRANCIS DAMICO
Location: Arizona

Satisfaction Rating:

5 of 5 stars

Review:
"BHZ 024 to 060 Affinity packaged heat pump"
This unit has now been on-line for one year. In that time, the contractor was only called once, and that was for a vibration noise which turned out to be nothing more than the R-410A connector had loosened on the outside cabinet of the unit, and was vibrating in place. A simple tightening of the nut fixed the noise. This unit has operated flawlessly in our hot desert environment.


Date created: 2015-11-27 Name: Druanne Haugan
Location: Nanaimo, British Columbia, Canada

Satisfaction Rating:

1 of 5 stars

Review:
"Not happy $3000 repair bill"
Bought high end hoping it would make a difference. Now at 7 years old the blower motor failure requires a $3000 repair bill.


Date created: 2015-07-23 Name: TERRY THOMAS
Location: Phoenix, AZ

Satisfaction Rating:

1 of 5 stars

Review:
"Junk"
Have had the unit for a little over 4 years. As soon as the limited warranty expired, the unit started acting up. $700.00 for a condenser fan motor (lasted less than 6 months ), had to replace a valve in the unit at a cost of $ 800.00, and now need a fan motor at $1200.00.


Date created: 2015-06-26 Name: Sandra S
Location: Nanaimo, BC

Satisfaction Rating:

5 of 5 stars

Review:
"Very happy"
Just want to say how happy I am since I had my York system installed about 4 years ago.


Date created: 2014-09-30 Name: J Sampson
Location: Vancouver, BC

Satisfaction Rating:

5 of 5 stars

Review:
"Love my York system!"
Great product, amazing warranty! Our new York furnace and heat pump work together like 2 well oiled machines! Very quiet, and what a huge difference with our air quality. We were a little nervous at first, but the contractor (BC Coastal Energy) made us feel very comfortable with what was going to happen. They delivered on each and every promise. We would highly recommend the York brand to our friends and family!


Date created: 2014-07-29 Name: Bill
Location: Pensacola, Fl

Satisfaction Rating:

5 of 5 stars

Review:
"Mr."
Bought unit July 2007, 1st evap coil lasted 3 months replaced. 2nd evap coil lasted 1 year replaced. 3rd evap coil lasted 1 year replaced. The 4th evap coil lasted 4 years. Unit is now 7 years old and the evap coil is defective and needs replaced again. Unit is now out of warranty. I am told it will cost $1900 dollars to replace, with a warranty of 1 year. I paid just under $5000 dollars for unit. If you do the math a coil last 1 year and 9 months. Less then every two years, it will cost me $1900 dollars to repair.


Date created: 2013-12-16 Name: s stange
Location: Norfolk Ne.

Satisfaction Rating:

1 of 5 stars

Review:
"Heat pump"
York should replace the bad units they sold with one that they are not having problems with, if they have one, before it costs them to go under. I don't have a good thing to say about mine. It has cost me sleep on multiple nights, what's worse, my wife is pissed about it. I have had many, many different problems and I have call the technician more than a dozen times in 4 years. I can see this problem being never ending. The only good point is the people that I have had work on my unit. They have been pretty good to work with. But they can only do so much with the equipment they have to work with.


Date created: 2013-12-09 Name: Sheri
Location: wa

Satisfaction Rating:

1 of 5 stars

Review:
"What a piece of junk!"
We have had trouble with this heat pump since we first got it in 2009. The ac on it works just fine, but the heating portion of it has failed several times. Within a year of installation we had to have the entire computerized part of it replaced. This weekend some kind of pump inside of it blew. So it is 20 degrees outside and 50 degrees in our house (which is solely because of our gas fireplace). I would never recommend a York pump nor will I ever purchased one again. What a piece of garbage.


Date created: 2013-02-11 Name: C. Stone
Location: Blacksburg, Va

Satisfaction Rating:

1 of 5 stars

Review:
"Run from York"
We put two units in our new house in 2007 and have had nothing but problems. Freon leaks are a constant with these units. Both coils have been replaced. a valve has been replaced in both units, technician called it a spider valve. Outside the fan motor has failed in one unit and I found out today the motor has failed in unit 2. In addition, a relay is currently out and the compressor is leaking freon. Good luck


Date created: 2012-04-18 Name: Maria
Location: Comox Valley, BC
Years owned: 2

Satisfaction Rating:

1 of 5 stars

Review:
"HUGE HYDRO BILLS"
Unit Installed December 2009. Our Hydro bills have skyrocketed up to $550.00 per month in the cold months. On average an increase per year of 30-40%. We were told by the company that installed the unit, that we could experience a 30-35% decrease in hydro. The house is never warm coolish air is emitted from the vents. Our old 25 year electric force air furnace kept us warmer and cheaper. In order to keep our house warm we need to supplement with a gas fire, adding to heating costs. We have also upgraded all our insulation to maximum code and have had an Energy Efficiency Evaluation completed, and done upgrades, but nothing has put a dint in the HUGE HYDRO BILLS. We have the unit at our cost it serviced annually. We contacted the company that installed it again last December, (They do not want to know); said they would follow-up, it is now mid April and no one from the company has been in touch. When I followed up in January 2012 one of the owners was rude & arrogant, and wanted to charge me for coming out. Again he never called or showed up. When I hear of someone getting a heat pump I tell then to use extreme caution. It is such a significant out lay of money to feel totally ripped off.


Date created: 2011-12-08 Name: K. Stark
Location: St. Augustine, FL
Years owned: 3

Satisfaction Rating:

1 of 5 stars

Review:
"YORK BUYER BEWARE"
York Affinity has been nothing but problems since being installed in Fall of 2009 for $8,200. a/c in Summer has worked fine and has been efficient with only a few minor problems. This is the third Winter and it now needs it's third coil. Coil has failed every heating season. York Company will not stand behind their product and have stopped communicating with me now that the two year warranty has expired. Very poor customer service. Very poor quality product. I will never purchase any York product again. When someone mentions York, run the other way as fast as you can. I will be purchasing another Brand Name Unit in very near future. This experience with York has been completely frustrating, inconvenient and a waste of a lot of money.


Date created: 2011-11-30 Name: PVR
Location: Santee, CA
Years owned: 1

Satisfaction Rating:

5 of 5 stars

Review:
"It's all about the installer"
I just had my first heat pump installed last spring. I was skeptical of them but had to choose an electric option at my new residence. I read reviews and got quotes from five installers. I threw out the upper and lower-end quotes and focused on the ones in the middle. I threw out any that weren't specific about equipment and final product. If you find a good, honest installer that you don't need to skimp on equipment. Air handler pairing is as important as heat pump selection. I ended up with a compressor unit that was one step below flagship, and an air handler that matched it perfectly. If I had one thing to do over, I would have sourced a variable-speed air handler for hot heat pump technology. Other than that, my York Affinity is quiet, cools well in the summer, and heats well in the winter.


Date created: 2011-09-24 Name: Kelly Miller
Location: Richmond, VA
Years owned: 1

Satisfaction Rating:

5 of 5 stars

Review:
"York Heat Pump"
We replaced our unit almost a year ago with a new york affinity heat pump. We haven't had one problem! Our neighbor replaced their unit around the same time, a trane from home depot, and the unit stopped working this past summer. I was not familiar with york but our ac company highly recommended it so we went with it. We also got a $1000 rebate.


Date created: 2010-06-23 Name: C. R.
Years owned: 3

Satisfaction Rating:

1 of 5 stars

Review:
"York is Living HELL."
Bought a York Affinity in March 2007. Problems started two months later in May 2007. Ever since, Ive had service on the unit at the rate of 6 to 8 times a year. 4 lbs freon was added at the rate of $ 50.00 a lb twice a year. (Spending 600.00 a year on Freon and labor alone) Motherboard replaced twice. Now, blue coils replaced (free because of the recall that I just found out about) It would have been nice if York had contacted us about the recall. Compressor quit three days ago. Today, I'm having the compressor replaced. While the compressor is still on warranty...the labor today was $995.00. I paid 5800.00 in 2007 and have spent so much money on fixing it for three years. Very upset! If you are considering a York unit......DON'T Buy one!!!!


Date created: 2010-01-27 Name: Larry Milly
Years owned: 1

Satisfaction Rating:

1 of 5 stars

Review:
"YORK AFFINITY18 seer heat pump"
I had a York model yzh03611b heat pump installed in Sept. of 2008. The first time it got cold out, it would freeze up and quit working. Two years later and over 20 service calls later and electric bills over 500 dollars, it still freezes up. York is horrible to deal with. No one will answer the phone. When they do, you get the usual corp. run around. What a nightmare!


Date created: 2010-01-10 Name: C. Morrison
Years owned: 4

Satisfaction Rating:

1 of 5 stars

Review:
"York affinity"
I had a York for 21 years. Worked fine then I decided to upgrade to a new Affinity (major) mistake. I have now had it for 4 years and the technician who installed it can`t get it to work. He has tried and not charged me but it still constantly shuts down and I am now into it for an extra 3000 in electric back up bills. It has been a nightmare. Up three+ times a night trying to reset it to keep the power bill down. I have to take it out in the spring and cut my costs and be able to leave my house with out worrying everything will freeze up.


Date created: 2009-12-31 Name: Alan Potts
Years owned: 4

Satisfaction Rating:

1 of 5 stars

Review:
"Stunned"
My HVAC contractor recommended The York Affinity line with great enthusiasm. In the 4 years I've owned it, I have rebuilt the exterior unit completely and then some: 2 fan motors, compressor & a circuit board. I talked to York and they acted like they were doing me a favor by honoring their parts warranty. I have paid over $1500.00 in labor on a practically new unit. The first fan motor went out in 6 months! I'm just stunned they stay in business. I guess they pay a lot to advertise because no one will buy a York twice.


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Other Affinity Reviews

In general, homeowners and contractors across the web are very pleased with the York Affinity Series. As a top-tier heat pump, reviews sites highlight the special features of this unit, including the isolated compressor compartment for quiet operation, defrost board, unique powder-coat finish for a long-lasting appearance. Solid warranty coverage also is mentioned as a benefit of this unit.

Contractors on consumer forums such as hvac-talk.com also recommend this unit to shoppers, saying it is well-built and will provide longer-lasting performance than less expensive units. However, some professionals note that the unit's complexity may lead to difficult or bad installations.

York Affinity Model Numbers

The Affinity is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
B3HP060A25* 13 / 7.7 0

Affinity Warranty

York provides a 10-year parts and compressor warranty for the Affinity Series. If paired with a matched York system, this model will receive a lifetime limited warranty on the compressor. The unit must be registered online within 90 days of installation or the warranty automatically decreased to a 5-year term for parts only.

 
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