York Affinity YZE Heat Pump
Updated: Jul 28, 2018Write a review
Read more about York Heat Pumps
Overview of the Affinity YZE
York's Affinity YZE heat pump offers 15 SEER and up to 9.8 HSPF efficiency. The unit, discontinued by the manufacturer after 2007, ranges from 2 to 5 ton units, is Energy Star-qualified and uses R410-refrigerant.
The manufacturer promotes the Affinity YZE's "whisper soft" operation due to a two-stage scroll compressor and York's QuietDrive System. This system includes a swept-wing fan, a composite base pan and a compressor pan designed to reduce noise levels.
A durable, galvanized steel cabinet with a powder-coated finish, easily accessible panel for simple maintenance and an intuitive control system are additional features of the YZE. The Affinity YZE was part of the York Affinity series.
Date created: 2018-07-28
Name: Charles T.
Location: West Coast, BC
"Flawless performance on a so so install"
I purchased a house with an Affinity 5t yze series heat pump (combined with a Goodman gks9 gas furnace) and it has been excellent and reliable since originally installed 10+ years ago. I've owned the house for close to 8 years now, and any issues the system has experienced have been due to the Goodman portion of the system (controller board and drafter inducer motor failures, and significant air leaks in its door seams despite marketing claims of < 2% cabinet leakage). The HVAC installation wasn't a particularly conscientious one, and I recently fixed a waft of input and output air leaks, plus re-insulated the vapor line, but the York heat pump has been quiet and reliable despite the issues. If I ever need to replace / upgrade it or get something for a different house, York will be at the top of my list!
Date created: 2018-02-13
Name: Carolee Waite
Location: West Chester, PA
"3 compressors in 8 years!"
My York heat pump was installed in 2010 by a reputable installer. In 2016 the first compressor blew. York covered the compressor; not the labor. There were 3 expensive labor calls after installation in 2016 and 2017. Then in January of 2018 the compressor blew again. The matter has not been resolved. We are still on emergency heat. York says itís not their problem but the repair people. My repair company comes with sterling reviews and a long history of heat pump work. They have an excellent reputation. It seems York does not. When I call York they just pass me down the phone chain with no response. I have spent over $2200 in the last 2 years and still have a no functioning York heat pump. I would like to see action so I can write a more positive review
Date created: 2017-12-15
Name: Richard Hoynes
Location: Bedminster, NJ
I installed two of these units eight years ago. By year four both coils had to be replaced. ...Mexican made junk. Iíve had to service them every year since. I would never buy a York heat pump again.
Date created: 2015-08-13
Name: Michael Beeman
Location: Farnham, VA
"York bad company to work with"
Unit had a problem in less then a year and was serviced several times before they decided to replace the coil unit. This was done fairly quickly and the unit seems to be working. My big problem is that I received a bill for the shipping charge of $90.32. While this isn't a huge amount, after spending over $8000.00 on this unit and buying the extended warranty I don't think that I should have to pay for shipping on a part that was defective from the company. I will not recommend York to anyone nor ever buy from them again. This is just the case of another corporation that will not stand behind the products they are manufacturing.
Date created: 2015-03-07
Name: Walt Murphy
Location: Cambridge, Ontario
"Poor heat pump install by contractor"
The heat pump was installed by Aire One in September, 2009. After 4 winters of a non-performing heat pump and over 30 service calls, I finally had to get York's heat pump main troubleshooter (George Brown, college HVAC instructor) to discover the multiple install errors. It was overcharged, which caused excessive noise and an eventual leak, and wired wrong; generally an overall poor install. That was in February, 2013. In January, 2014, the unit totally froze up. I had to ask the regional sales manager for Ontario to intervene. He authorized a replacement unit. Aire One was supposed to return to service the unit this year in January as per the 10-year warranty, but the Aire One service manager told me that they have too much time and money in this install and would not be honouring the warranty any further. Quality equipment installed by contractors who are substandard. Bottom line - quality equipment is only as good as the installers.
Date created: 2014-10-14
Name: Tommie Deaner
Location: Bushnell, FL
"A coil faliure"
Installed a York a/c unit with heat pump in a Bushnell, Florida custom built home in October 2011. A coil failed right at three years old. It looks like a rust bucket in the garage attic, where the air handler is. Paid for the highest SEER I could get at the time, so the contractor recommended York. I have seen Lennox units run 17 years and never have this problem.
Date created: 2014-01-02
Name: Larry needham
Location: Belews Creek nc
I am also a very very disappointed york owner. I also have had many problems. I had a 18 seer the first one 4 yrs ago. Anything that could go wrong went wrong with that unit. It stayed non working more than working fact. After 75 or more repair calls in two yrs was enough. I had threated to suit and alot of bad blood I findly got a replacement unit. The first two yrs were good winter and summer. Then my troubles started again.. Will not heat replaced the core and freon now will not heat again and they cant figure out why its doing what it does. I have a 15 seer affinty. I wish I had never heard of YORK.Please listen donot invest in a york unit. It will drive you insane. You will not get any help from york. Also it has cost me.
Date created: 2013-10-25
Name: M Beddingfield
Location: Hendersonville, N C
"How Does York Stay in Business?"
Initially, we had good performance from our York unit. Then after five years, everything seems to have failed. The outside unit started leaking. The freon has been replaced 4 times, at about $400 each time plus service call. The king valve had to be replaced. The switching valve had to be replaced. A capacitor had to be replaced. Each of these parts required their own service call. Now, the fan on the outside has failed. The cost of the part is in excess of $700 plus shipping. Needless to say, I wish I had chosen another brand of heat pump. I wouldn't recommend a York product to anyone. I expect the head of York has some other brand in his home.
Date created: 2012-08-02
Name: J. Guy
Location: Raleigh, NC
I had my york system installed 5 years ago. I went with the Affinity series from york on the recommendation of my contractor. We like it nice and cool in our house but didn't want to oversize our system, so the contractor told us about having a 2 stage system for extra capacity in really hot weather. Works great! We couldn't be happier. We have a maintenance agreement with the guys that installed the system and they come out twice a year. In 5 years we have had two problems. Once it was a bad fan motor, but the motors are all made by ge, so it is hard to fault york for that one. The other problem was with the thermostat which was made by Honeywell. We didn't have to pay anything for either repair as we bought the extended warranty. The house is comfortable all year long, the system is super quiet, and the power bill is lower than ever! We tell everyone we know that york is the way to go!
Date created: 2012-07-13
Location: leicester NC
"Best unit around"
Bought a house in 2009 with a york affinty 2 stage hp, had nothing but problems at first, called the contractor who put it, turns out they are no longer in business because of multiple citations from the state for faulty install, seems I need a few more returns in the house. Called a york dealer (sanders hvac) haven't had a problem since. Make sure your contrator knows what he is doing, if installed right it will last forever. York is very reliable.
Date created: 2012-01-17
Name: Jean Cordell
Location: Harrisburg, PA
Years owned: 2
"BUILT RIGHT BY YORK...NOT !!!"
I bought a York yze03611d (serial number w0c9625395) 3 Ton Affinity Heat Pump and an avy48d3xh21h (serial number w0l9288252) Air Handler in May 2010. Last year I had to have the reversing valve replaced in the heat pump. Right now in January in the dead of winter I have to have the outdoor fan replaced on this unit. This is not what I consider to be a quality product when I have to have parts replaced on it when it isn't even 2 years old. I am furious that I spent the amount of money that I did for such a poor product. "BUILT RIGHT. BUILT BY YORK" is so NOT TRUE.
Date created: 2011-07-30
Name: Dawn Nordquist
Location: Beresford, South Dakota
Years owned: 4
Would not tell anyone to purchase any York product at all! We have had 3 ecm blower motors, 3 control boards, thermister, and waiting on another part to be but in. I want my money back!!!!
Other Affinity YZE Reviews
Reviews around the web are generally positive for York's Affinity line. Contractors on gardenweb.com state that the YZE is top-tier unit with durable, high-quality components. Homeowners on the same forum report the unit is quiet, reasonably priced and carries solid energy efficiency ratings.
Contractors on hvac.com highly recommended the unit to homeowners shopping for a new heat pump, with special note of its warranty and quality compressor.
Despite various positive reviews, consumers on hvac-talk.com show reservations with York's service and support after installation, mentioning it may not be as comprehensive as with other brands. Threads on gardenweb.com also indicate some worry about corrosion damaging the system's coil over time.
York Affinity YZE Model Numbers
The Affinity YZE is available in different models which vary in efficiency and capacity.
|Model Number||SEER / HSPF||BTUs per Hour|
|YZE03611||15 / 8.5||0|
|YZE04811||15.5 / 8.8||0|
Affinity YZE Warranty
The Affinity YZE is equipped with a lifetime compressor warranty for units installed with a matching air handler and coil from the Affinity line. Units without the matching Affinity components are reduced to a 5-year term.
York also provides a 10-year limited parts warranty for units installed after May 1, 2009, and registered online within 90 days of installation. Failure to meet those guidelines results in a 5-year warranty.
This model also carries the Good Housekeeping Seal, meaning if the unit is defective or breaks within the first two years, it will be replaced or refunded by a York dealership.