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Consumer Reviews of WEIL-MCLAIN heat pumps

Popularity:
#76  of 80 brands of heat pumps

0% of customers recommend
1 of 5 stars 1 review

  • Very Satisfied
    0
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    1

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Date created: 2015-10-29 Name: J. Grosz
Location: St Paul, MN

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"They lied to me to get out of warranty"
We got a Weil-McLain heat pump furnace as part of a gas company upgrade. It quit so we called about getting warranty service. Weil-McLain asked for a photo of the problem. They then said the problem was not the heat exchanger, but a pipe above the heat exchanger that was in but not part of the furnace, so no warranty coverage. So I bought a new furnace. When the installer pulled the Weil-McLain unit he showed me the heat exchanger went to the top of the furnace so there was no room for any pipe. They flat out lied. It cost me $5000. Avoid them unless it is totally free.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

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