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Consumer Reviews of WEIL-MCLAIN heat pumps

#72  of 84 brands of heat pumps
0% of customers recommend
1 of 5 stars 1 review

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Date created: 2015-10-29 Name: J. Grosz
Location: St Paul, MN

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"They lied to me to get out of warranty"
We got a Weil-McLain heat pump furnace as part of a gas company upgrade. It quit so we called about getting warranty service. Weil-McLain asked for a photo of the problem. They then said the problem was not the heat exchanger, but a pipe above the heat exchanger that was in but not part of the furnace, so no warranty coverage. So I bought a new furnace. When the installer pulled the Weil-McLain unit he showed me the heat exchanger went to the top of the furnace so there was no room for any pipe. They flat out lied. It cost me $5000. Avoid them unless it is totally free.

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