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Trane XR14 Heat Pump

#18 of 22 Trane Heat Pumps

Updated: Jul 5, 2016

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Overview of the XR14

The Trane XR14 is an energy efficient electric heat pump with a 14.00 SEER rating and an HSPF of up to 8.20. The XR14 features Climatuff compressors and a Spine Fin outdoor coil. Galvanized steel louvered panels help protect the unit from the elements. Weatherguard fasteners and baked-on powder paint help resist rust and corrosion, and the DuraTuff base pan will not crack, warp or corrode. The XR14 provides compressor sound insulators which help keep sound levels between 71-76 decibels during operation, and an electronic demand defrost feature eliminates unnecessary defrost cycles.

Consumer Reviews of the Trane XR14

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2016-07-05 Name: Wardell Brown
Location: Hampstead, NC

Satisfaction Rating:

4 of 5 stars

"First impression"
Day 5, my old Coleman HVAC unit never heated or cooled the other end of the house, which might have been caused by faulty installation, but the Trane employees seemed to seal up issues the caused a loss of heat and air. It took them less than 6 hours to pull out my old unit and install the new unit. So far I'm happy. I hope to report back here and explain the difference in my electric bill which is always $300 to $400 a month.

Date created: 2015-12-04 Name: W. D'Andrea
Location: Kernersville, NC

Satisfaction Rating:

1 of 5 stars

"Do not get a Trane"
Three service calls in the first 7 months. The last one shorted out the fan motor and the compressor. Trane has an insurance company to handle the warranty. They should have replaced the unit. They refused and replaced the parts with after market parts. When dealing with warranty work, you do not work with Trane. It is an insurance company, who has no interest in helping you. They just read from a script. It has been the worst experience I have ever had. I even tried to contact the parent company, Ingersoll Rand, and got no response. Don't waste your money

Date created: 2014-02-17 Name: Hank
Location: Homosassa, Florida

Satisfaction Rating:

1 of 5 stars

"Eight Failures in 4-1/2 years"
Bought an entire Trane system, ac/heat pump/air handler, model xr14, 4- 1/2 years ago and have had eight breakdowns and many replaced parts. The warranty is for 5 years, so I'll be screwed with high costs soon. Wrote to president of Trane, David Pannier, and have been ignored. Trane is an example of low-quality junk.

Date created: 2013-10-07 Name: ju
Location: Dallas, TX

Satisfaction Rating:

2 of 5 stars

"Air Handler Leaks Air: Company Calls It "Designed To""
This is a review of Trane air handlers in general because it applies to all models. The molded body of the air handler with the walls filled with insulating goo is a good idea. The only problem is that, there are large leaks of air from the front panel of the air handler and other areas. The air leak around the drainage pipe. There is leak where the front panel is screwed on because the gaskets are designed poorly. There is leak where the electric conduit goes into the unit. The installer said he cannot seal it any better and pointed to a sticker on the unit which says, "unit is designed to leak some air". A cop out excuse by the manufacturer for a bad design. Why would a company leave any leak whatsoever from the panel if it can be easily fixed. Of course, they would have to change the mold of their product which is not easy to do. Since this design is common to all of their air handler models, I assume they all have this problem. So far (had the unit installed only a month ago), this is the only gripe I have. Waste of energy and money!

Date created: 2012-06-25 Name: C. Bowers
Location: Fredericksburg, VA

Satisfaction Rating:

1 of 5 stars

"Everything stops a TRANE"
My unit is less than 7 years old. It is on it's fourth compressor, it's third fan, it has sprung a leak and lost freon, and an expansion valve has malfunctioned. Parts are covered, labor is not. I've paid for this unit twice now. There's just nothing to say other than stay away from Trane. Their service reps have been useless.

Date created: 2010-02-12 Name: C. McDaniel
Years owned: 1

Satisfaction Rating:

1 of 5 stars

"Major structural flaw"
I called the installer of my Trane 4twr because I noticed the top vent was cracking where the fan was mounted. The installer came out and said that water was dripping from my eaves and freezing on the blades when the sun went down. This resulted in uneven fan weight that caused wobbling that was cracking the fan mount. They said it was my fault because I didn't read the manual and shouldn't have been running the heat pump when water was dripping in it. What??? So I read the users manual which said nothing about dripping water and the installation manual which revealed the true problem. The installation instructions clearly state that the unit must clear any eaves that may pour excess water into the unit, so this was 100% the installer's fault (they never should have told me to read the manual). That being said, I have to say that Trane had made a crappy product. An outdoor unit that can't handle water being poured into it... WHAT??? The real issue here is that the fan is mounted to the weak housing at the top of the unit. If it was mounted to something stronger, it wouldn't wobble and this would not happen. This is just poor engineering combined with cheap materials... pure and simple. Stay away from Trane.

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Other XR14 Reviews

In most online reviews of the XR14 in HVAC forums, the unit is compared with other heat pumps. A consumer on gardenweb.com asks which unit to install, a used XR14 or a lower end Rheem unit. Most reviewers said the XR14 is a better unit but there is a risk in buying a used model. On a different thread on gardenweb.com, a consumer states that he is replacing a Carrier unit and chose the XR14 over another Trane model because of the quieter operation. And in yet another thread on gardenweb.com, the XR14 was chosen by most reviewers over a similar Carrier unit, mainly because of the warranty.

Trane XR14 Model Numbers

The XR14 is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
4TWR4030C1 14 / 8.5 0

XR14 Warranty

Registration is required within 60 days of installation to activate the warranty. The Trane XR14 comes with a 10-year limited warranty on the compressor, outdoor coil and internal functioning parts. An optional extended warranty which can pay for labor and other costs not covered by the manufacturer's limited warranty is available. Also available is an option to purchase transferability of the registered limited warranty.

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