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Trane XR13 Heat Pump

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Overview of the XR13

The XR13 heat pump, currently produced by Trane, can achieve a SEER rating of up to 14.50 and an HSPF of up to 8.50. Trane categorizes the XR13 as one of its "high efficiency" heat pumps, a category that sits just below the manufacturer's "super efficiency" and "ultra efficiency" labels. The XR13 uses R-410A refrigerant. Trane's XR13 is lower in cost than the XR15 and the XB14, but similar in efficiency ratings.

Consumer Reviews of the Trane XR13

Compare to Other Trane Heat Pumps:
#13  of 16 Trane Heat Pumps
1 of 5 stars 3 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2015-04-15 Name: Jim roberts
Location: North Carolina

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Pure junk"
2 compressors, 2 outside cooling fans and multiple electrical parts. This is just pure junk. I would not buy one again. Trane in Tax couldn't care less.

Date created: 2012-07-29 Name: Fred Schemberger
Location: Gastonia, NC

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Trane XR13 Rating"
Had a 4 year old Trane xr13 unit and only problems with. After 1 year starter solenoid died after 4 year solenoid died again and compressor died. Warranty on parts only but labor to get a warrantied compressor istallation $ 2,200.00. Trane customer service not responsive to e- mails about other questions and this case. After talking to customer service on the phone was tld that warranty is only for partial parts. Not worth to pay higher price for Trane because all it is is good advertisment but maintenance / repair cost higher than other units. Never buy a trane again.

Date created: 2009-10-05 Name: Floyd Sense

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Can't get replacement parts!"
New dual-fuel heat pump/furnace in 2007 (xr90,xr13). Installing/servicing dealer is no longer a Trane dealer. Evaporator coil failed - major leak. Trane unable or unwilling to supply a replacement coil to the dealer. It's in stock in parts center locally, but Trane won't release one from there for warranty work to non-dealer. We've been without heat/air for 2 weeks and it appears that the only option will be to replace the $6k system with another brand. Our first and last experience with Trane.

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Other XR13 Reviews

A question is asked on gardenweb.com regarding the Trane XR13. A homeowner has been provided a quote for, specifically, the 2.5 ton XR13. An expert responds that this unit is probably too large for the home size mentioned; two experts recommend that if the questioner does purchase this unit, he should make sure it includes a variable-speed air handler for greater comfort, and savings in electricity.

Another homeowner posts on hvac-talk.com about several quotes he received on a new heat pump; the quotes include the Trane XR13. Once again, an expert states that the homeowner should request a variable-speed air handler with this model. The contractor notes that it will increase the price, but will be worth it in the long run due to savings.

A thread on gardenweb.com reveals a homeowner debating with contractors regarding a quote for a Trane system, including the XR13 heat pump, and a Bryant system. An expert concludes that the Trane system is better than the Bryant system quoted. The SEER and HSPF numbers are higher on the Trane system than the comparably-priced Bryant system.

XR13 Warranty

Trane offers a 10-year limited warranty on the compressor of the XR13. The outdoor coil also carries a 10-year limited warranty. The same warranty applies to the internal parts. The customer must register the XR13 to activate the warranty within 60 days of installation.

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