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Trane XL16i Heat Pump


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Overview of the XL16i

The Trane XL16i (also known as the XL16i Weathertron) is an ultra-efficiency, two-stage air cooling system. Energy Star approved, this unit is available in a SEER up to 18 and operates with two cooling levels to maintain a constant temperature.

The XL16i has a single speed compressor with a variable speed blower and is available in 2 to 5 ton models. Special features of this unit include an advanced air filtration system, a fan designed for quiet operation, and a durable exterior coated with baked-on powder paint. This model also uses 410A refrigerant.

Consumer Reviews of the Trane XL16i

Popularity:
#11  of 21 Trane Heat Pumps
2 of 5 stars 23 reviews

  • Very Satisfied
    5
  • Somewhat Satisfied
    2
  • Neutral
    1
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    15

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Date created: 2016-06-09 Name: Steve Jansen
Location: Madras, OR

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"It's down again."
Had a XL15i and the compressor went out within days after the 10 year warranty. Had many repeat problems over the years and got talked into a XL16i. And have had many problems. They told me the frog that got into the electronics and shorted everything out was an act of god and wouldn't warranty it. The line set was poorly installed and rubbed on a pier under the house. Told no warranty against workmanship. This morning it went down again. There are two Trane dealers in my area and both suck. Estimate over $13,000 in service calls over a 15-year period. Sorry, I cannot afford having a Trane. My new non-Trane dealer has done the last two service jobs and they are good. The problem is it's never the same problem. Never again will I own a Trane.


Date created: 2016-03-14 Name: George Stanley
Location: Elizabeth City, NC

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Stay away from Trane"
Had this unit installed 4 years ago. Nothing but problems from day 1. Unit works OK during AC mode, but heat mode is a disaster. Unit freezes up, I'm not talking about a little frost (I expect that) I mean this thing has solid frost/ice 1/4 - 1/2 inch for days. Defrost cycle will not kick in or will occasionally kick in, but will only melt part of the frost then won't kick back in and then the ice forms. Only melts away when the temperature rises above freezing. Replaced 2 defrost boards, moved the sensors, no help. Trane Technician came on a day when temperatures were well above freezing and no sign of frost/ice on unit and statede it checks out according to Trane standards! Can't get Trane to have someone check the unit when the problem is occurring. Now Trane refuses to do anything to help with the unit and I am stuck with a lemon. Stay away from Trane. Poor product and customer service.


Date created: 2016-03-03 Name: Dale Rolffs
Location: Lynnville, IA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Horrible equipment"
Bought a Trane heat pump. Replaced both compressors the first year, replaced whole unit second year, one new compressor a year later. Replaced two more the next couple of years. The fan motor went out, replaced the circuit board, replaced fuses and capacitor. Now both compressors are shot. Fortunately for Trane, 2 months out of warranty - they told me tough luck! Won't even talk about doing something. I'm a contractor and will never recommend a Trane to my customers! Horrible company! They don't care about customers at all.There are many more price conscious companies out there that are small enough to care about their product and reputation!


Date created: 2015-11-03 Name: William Crone
Location: York, PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Bad move buying a Trane"
My unit is so noisy at 80 to 90 decibel, it sounds like a train. Very bad unit. Do not buy any Trane unit, they just lie. Very quiet, they say, but that is not true.


Date created: 2015-10-20 Name: William Crone
Location: York, PA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Loud running noise"
This is a very bad unit. I will never ever buy a Trane unit. I called Trane many times but they would not do anything about the very loud noise this unit puts out. They said they all make this kind of noise. Please do yourself a favor, buy another manufacturer's unit, not a Trane.


Date created: 2014-07-29 Name: John L
Location: Roanoke, VA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Huge Mistake!"
Drank the Cool aid and replaced a 38 year old Carrier system with a “top-of-the- line” Trane. Just told my 24-month-old heat pump needs replacement. Trane will honor the 10 year parts warranty but I was told today, unfortunately, that no replacement exists anywhere in the usa and it will be “at least” 2 weeks to build and ship one. Did I mention that today is 7/29/14 and I live in sw Virginia? I am pretty hot right now and will only be getting hotter as August arrives!


Date created: 2014-01-02 Name: Carolyn Davis
Location: Broken Bow, OK

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Heat & air system"
I purchased this unit thinking I was buying the absolute best unit available and paid almost double what some units would have cost. Additionally, I have spent almost $1000 in the first year of operation. Still, it does not work properly and runs all the time. I have tried without success to contact the company.


Date created: 2013-09-29 Name: Bob Touzinsky
Location: Barnhart, MO

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Very Bad"
Had to replace the coil after 4 years. The 2 service calls in the next 2 years. Had a Carrier unit for 20+ years and only 2 service calls.


Date created: 2013-01-14 Name: M. Morrison
Location: ASHEVILLE, NC

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Will Last the LONGEST"
I've worked on every make for years and knew I wanted Trane when I replaced mine 9 years ago. The issue I believe is that Trane is selling their equipment to just about anyone with a license and, as we all know, or should know, the installation is critical. If installed correctly by trained technicians, Trane equipment will outlast the competion hands down. Trane engineers and manufactures their own compressors, use all aluminum coils (both indoor and outdoor), and have the least call back/warranty repair. The bad reviews are either bogus or from individuals dealing with a poor installation.


Date created: 2012-06-01 Name: R. HAYNES
Location: FLORIDA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"AVOID THE TRANE WRECK"
Every major component of my heat pump (except evaporator coil) has been replaced and the system is less than 7 years old. This includes compressor, condenser coil, fan motor, reversing valve and capacitors plus numerious refrigerant leaks repaired. One repair technician commented that he had never experienced so many problems with a system this new. Avoid the Trane wreck.


Date created: 2012-06-01 Name: G. Jones
Location: Berea, KY

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Don't buy a TRANE."
I am looking at my $205.00 bill for my third service call on my less than two year old trane heat pump, and thought I would try to help others make a good decision about whether or not to buy a trane heat pump. Don't!! I was warned by a friend in the hvac business that a large percentage of the service calls he made were on trane units, but at that time Trane was offering a very good same as cash purchase plan so I gave it a go. Got the extended warranty which, as it turns out, was a good idea because the parts were free, however labor is not. I have never been a big porponent of extended warranties, but if you must buy a trane, I highly recommend it because there is a high probability that you will need it.


Date created: 2011-11-20 Name: Michael
Location: Canada
Years owned: 8

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Made in China junk"
Own 8 various Trane units installed on 8 condos. Earlier made in America units are great, newer made in China units are complete junk. Trane knows the newer Chinese made units are junk and give all sorts of excuses instead of honoring their warranty. If you have an older American made Trane unit hang on to it as long as possible. If you are shopping for a new unit, stay away from Trane, they have gone from excellent to absolute junk.


Date created: 2011-07-20 Name: d. patrick
Location: port orange, fla
Years owned: 6

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Home owner"
This is a piece of junk, have spent $1500 on repairs, coil replaced and now more repairs, unit needs replacing again, will not buy Trane again and I have family that work for Trane, sorry


Date created: 2011-07-13 Name: Mike
Location: Leesburg, Va.
Years owned: 1

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Trane is the Best"
Just replaced my 18 year old Trane XE1000 with a new Trane XL16i. The old ran for 18 years with only one $65 repair, can't beat that. The old one was still working I decided to take advantage of the Federal Tax break last year and get a new one that was more efficient. So far electric bills are down on average 200KWH less per month. I see other people complain about Trane, just make sure you get a good contractor to install it and maintain it but it can still break just like any other brand.


Date created: 2011-06-08 Name: Jim Heil
Location: salem in
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Repairs needed after 2 years"
After less than 3 yrs service the trane heat pump copper lines rubbed together due to vibration and leaked all the refrig out. the design is flawed and according to repairman, has happened to other units. the lines are held together with small plastic zip ties. you cant see the rubbing until it fails.


Date created: 2010-05-22 Name: G. Everett
Location: Florida
Years owned: 2

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Trane XL16i heat pump is a lemon"
I live in Florida and bought the Trane XL16i for its supposed better efficiency. Within one year the coolant leaked and the coil had to be replaced. Luckily that was still on warranty. Now, it has leaked again at a different location and I had to pay 200 dollars in labor and coolant charges. The installer is so disgusted with Trane that they no longer install Trane equipment due to frequent equipment failures and poor response by Trane to the problems.


Date created: 2009-11-16 Name: K Power
Years owned: 2

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"We have been satisfied so far!"
We had to replace 15 yr old Trane unit and air handler 2 yrs ago. We used the local Trane dealer to install the XL16i unit. So far, no complaints. In fact our other air handler is dying right now, so we are looking at replacing that 17 yr old air handler and 6 yr old 10 seer pump with a new 15 or 16 seer Trane. I believe the installers can make a big difference. Make sure your lines are new or get flushed out from the old 22 refrigerant to the new 410!


Date created: 2009-10-19 Name: Dex
Years owned: 25

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Do your research!"
This is a reply to r davis... Sounds like your problem needs to be taken up with the contractor not TRANE. If you would have had a Trane comfort specialist install the system they would have known that the XL16i CAN'T be used with zoning. If installed properly your energy bills will be lower. My advice is to call the Trane Comfort Specialist that you passed up because they were too much money and have them tell you what is wrong with the install.


Date created: 2009-09-30 Name: Allan smith
Location: Portsmouth, VA
Years owned: 3

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Trane is the best"
I am an independent HVAC contractor in Portsmouth, VA. And I have the opportunity to sell any brand a/c units I want. In our industry when units break down after we install them the manufacturers do not pay us to fix them. Therefore, it's in our best interest to sell ones that do not have problems. I installed a XL16i heap pump in my personal house 3 years ago and it exceeded even my expectations and we sell hundreds of these systems every year, so it takes a lot. Trane is by far the best brand but if it's installed improperly it's not going to work. The installation is even more important than the brand you buy. Unfortunately it's a proven statistic that 90% of the systems that have been installed since the mid 1990's are installed improperly. That will explain why some people on this site are very happy and most are not. (Also people tend to complain more than they commend) Trane has its share of problems ( anything that is made by man does) but I can assure anyone that they are far fewer than any other brand. Do you homework on the contractor you are going to do business with. Check the BBB, check references, check their customer satisfaction score through Trane. And last, remember the cheapest contractor is almost never the best. Thank you, and take my word for it Trane is the best unit built.


Date created: 2009-01-29 Name: Unhappy Homeowner
Location: Northern Virginia
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Homeowner, Northern, Virginia"
After 15 years my 80% efficient York heat pumps gave up and I replaced the small unit with another York since I had replaced the outside compressor unis a year earlier. The 3.5 ton unit was replaced with a Trane XL16i unit that was supposed to save me 30% on my electric bill. The new high effeciency Trane XL16i unit runs constantly and the outside unit has been frozen up numerous times. The technician came out yesterday for the third time in three weeks and stated that it was normal for the outside coils to be totally frosted over with one inch of ice. (He replaced the defrost board and sensor two weeks ago to get the frost to melt.) Two weeks ago I got a $575 electric bill (highest ever) thanks to my new high efficiency Trane heat pump.


Date created: 2009-01-22 Name: Pam
Location: Exton, PA
Years owned: 3

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied

Review:
"Trane XL16i"
Installed Trane XL16i, variable speed, hw media filter, Aprilaire #600 in May 2006. Been very pleased with unit. Replaced unit cost us $240 per month on budget plan w/electric co. New unit lowered our bill to $170 per mo. (2400 sq ft home).I Have hand eczema, and the heat pump does not dry my skin as bad as gas in previous homes. This winter temps. Are colder than previous years and will comment when temps fall below 10 degrees the heat pump shows signs of struggle, our thermostat is set at 65 and heat pump falls 3-5 degrees below the set temperature. I have Delonghi radiator heaters over the kid's vents to keep temps in their room warmer during this time. If you are located where temps fall in the 10 degree mark or lower, rec. To install back up furnace of gas/oil/ wood stove to keep your home warm. As with any brand of heat pump you have installed, the units are only as good as the contractor who installed it. Shop for a contractor first before choosing the brand, all units are built very well nowadays. We chose our contractor, and chose Trane due to the 10 yr warranty which other brands did not offer at the time.


Date created: 2009-01-06 Name: HomeOwner
Location: MO

Satisfaction Rating:

4 of 5 stars Somewhat Satisfied

Review:
"My new Trane Heat Pump and Furnace"
I just had today installed a xl16i heat pump along with an XV95 furnace for my St. Louis, MO climate. I'm very curious about some of the complaints listed below as I dropped a lot of dough on this sytem. I noticed one participant was from az. My understanding is if you think you may experience temp below 40 then you do need the air handler/furnace. Any thoughts?


Date created: 2008-12-19 Name: Hans Schnitzler
Location: Sellersville, PA
Years owned: 1

Satisfaction Rating:

3 of 5 stars Neutral

Review:
"Musty odor inside"
I have had the XL16i heat pump for 6 months. I detect a musty odor coming from the registers, especially when the outdoor unit is in the defrost cycle. Does anyone experience the same condition, if so, what is the cause?


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Other XL16i Reviews

Consumers around the web are generally pleased with the XL16i. A review from webhvac.com goes as far to say the temperature, humidity, and air quality control this model offers makes it one of the most desirable high efficiency units on the market. Authors on webhvac.com and hvac-for-beginners.com also noted Trane's extensive warranty.

One unhappy customer on central-air-conditioner-and-refridgeration.com complains of a costly repair to fix a coil failure in a 6-year old XL16i.

Some consumers, on the other hand, aren't as complementary of the XL16i. Many folks on gardenweb.com believe the efficiency numbers aren't good enough for a high-end unit and would like to see high performance for the cost of the unit. Another unhappy customer on central-air-conditioner-and-refrigeration.com complains of costly repairs and multiple parts breaking.

A thread on gardenweb.com reveals a discussion between a homeowner and two experts about the Trane XL16i for a home in North Carolina. The experts agree that the XL16i would not be the best heat pump for this homeowner. The contractors mention that the HSPF rating should be higher, and the unit is not compatible with Trane's optional humidity-reducing equipment, which would be a bonus for this location. Both experts recommend the Trane XL15i in this situation.

A poster on hvac-talk.com asks about the Trane XL16i, as he is considering installing a new heat pump instead of repairing his old one. Once again, experts are concerned about the heating capacity for this particular heat pump. The location is Ohio, which has many cold days during the year. Here, the contractors recommend the Trane XL15i or another 14 to 15 SEER unit.

A recent post on hvac-talk.com is written by a potential Trane customer. He is considering the XL16i for his home in Florida. The experts mention the lack of humidity removal by the XL16i; one contractor suggests a variable-speed air handler or switching to the XL15i for better control of excessive humidity.

Trane XL16i Model Numbers

The XL16i is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
4TWX6024C1 16 / 8.4 0
4TWX6036C1 17 / 9.2 0
4TWX6048C1 15.5 / 9.1 0
4TWX6060C1 14.65 / 9 0

XL16i Warranty

Trane offers a full warranty for products registered within 60 days of installation. Registration can be completed either online or over the phone. Products not register within 60 days will receive Base Limited coverage.

Trane's warranty terms include:

  • 12-year limited warranty on compressor
  • 10-year limited warranty on outdoor coil
  • 10-year limited warranty on internal functional parts

 
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