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Consumer Reviews of TEMPSTAR heat pumps

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#48  of 83 brands of heat pumps

30% of customers recommend
2 of 5 stars 104 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2006-12-08 Name: Chuck McArthur
Location: Sharpsburg,Ga.
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

It took several weeks for the company plus two mfg.Reps.to get the unit to start cooling. The coil has been replaced,the capacitor was replaced twice and now i am having to replace the HEAT STRIP ASSEMBLY. the parts are covered by the warranty but we have to pay a service charge of 70.00 plus 60.00 an hour labor charge. So not only did we pay 3,000.00 for the heat pump, but we continue to pay out money for labor charges every time somthing breaks on this "new unit"

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