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Consumer Reviews of SAMSUNG heat pumps

#49  of 83 brands of heat pumps

30% of customers recommend
2 of 5 stars 10 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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  • AQV (5 reviews)

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Date created: 2016-11-28 Name: chisholm mackinnon
Location: Cape Breton

Satisfaction Rating:

5 of 5 stars Very Satisfied

I find the Feb 2015 review by Norm Morine less than credible considering he sold me one in 2014. He had recommended it over other industry leading brands. My unit works very well over the past couple of years and it has so far lived up to his recomendation.

Date created: 2015-06-07 Name: John Pettet
Location: Kentville

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Worst heat pump on the market"
One problem after another. Took it out and replaced it with a Fujitsu 24k. What a difference - twice the heat and quiet, unlike the Samsung, which rattled and vibrated from day one. If you are considering a heat pump don't waste your money on a Samsung.

Date created: 2015-03-05 Name: Rick Morash
Location: Halifax, NS

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Samsung Whisper from supplier point of view"
Over 1000 Whisper units sold in Atlantic Canada with one bad review. As the Whisper comes with 5 year parts, 7 years compressor and 1st year labour, and with the backing of a Samsung tech support team, as a supplier we are more than confident in supplying Samsung Whisper products in Atlantic Canada. There has been an issue affecting one model and Samsung is addressing this issue by sending a technician to Atlantic Canada so they can find out why this particular problem has only been showing up in a limited number of the same models in the Maritimes, and all the rest are working fine. The Whisper is a single zone system and is not a multi-zone system. Samsung does produce other models other than the Whisper units. You will also note that all 4 of the Whisper models - 9000, 12000, 18000 and 24000 BTU units - all meet Energy Star.

Date created: 2015-02-23 Name: norman morine
Location: Nova Scotia

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Break downs"
I have installed mini-splits for 6 years, good ones and bad ones. The worst is Samsung Whispers. Constant break downs and poor tech support.

Date created: 2010-05-21 Name: Frank Redman
Years owned: 7

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

"Home owner"
I have the dual split and it has been nothing but trouble. Still running but am searching for a new unit.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

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