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Consumer Reviews of SAMSUNG heat pumps

#30  of 69 brands of heat pumps

33% of customers recommend
2 of 5 stars 6 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Reviews by Series

Current Series
  • AQV (3 reviews)

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Date created: 2015-03-05 Name: Rick Morash
Location: Halifax, NS

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Samsung Whisper from supplier point of view"
Over 1000 Whisper units sold in Atlantic Canada with one bad review. As the Whisper comes with 5 year parts, 7 years compressor and 1st year labour, and with the backing of a Samsung tech support team, as a supplier we are more than confident in supplying Samsung Whisper products in Atlantic Canada. There has been an issue affecting one model and Samsung is addressing this issue by sending a technician to Atlantic Canada so they can find out why this particular problem has only been showing up in a limited number of the same models in the Maritimes, and all the rest are working fine. The Whisper is a single zone system and is not a multi-zone system. Samsung does produce other models other than the Whisper units. You will also note that all 4 of the Whisper models - 9000, 12000, 18000 and 24000 BTU units - all meet Energy Star.

Date created: 2015-02-23 Name: norman morine
Location: Nova Scotia

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Break downs"
I have installed mini-splits for 6 years, good ones and bad ones. The worst is Samsung Whispers. Constant break downs and poor tech support.

Date created: 2010-05-21 Name: Frank Redman
Years owned: 7

Satisfaction Rating:

2 of 5 stars Somewhat Unsatisfied

"Home owner"
I have the dual split and it has been nothing but trouble. Still running but am searching for a new unit.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

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