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RUUD 13PJL Heat Pump

Updated: Jul 25, 2016


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Read more about RUUD Heat Pumps

Overview of the 13PJL

The Ruud 13PJL is a single-stage heat pump with an efficiency rating of up to 14 SEER and 8.2 HSPF. The unit is designed for ground-level or rooftop installation. The coils feature copper tubing and enhanced aluminum fin construction, and a bi-directional filter drier is shipped with the unit for field installation. It has a grille/motor mount which helps keep sound levels as low as 72 dB. The painted steel cabinet with louvered design is rated to withstand a 1000-hour salt spray test.

Consumer Reviews of the RUUD 13PJL

Compare to Other Ruud Heat Pumps:
Popularity:
#2  of 5 Ruud Heat Pumps
2 of 5 stars 4 reviews

  • Very Satisfied
    1
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    3

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Date created: 2016-07-25 Name: Kurt Smith
Location: Illinois

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Total junk"
Installed in March of 2014. In may of 2014 the A/C needed servicing and since I live in Illinois it doesn't make any heat when the temperature is below 20 so I have to use space heaters. And on 7/18/2016 the A/C isn't working and the Ruud website is completely useless. I can't find any warranty information at all.


Date created: 2014-06-19 Name: Terry
Location: Georgia

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Total Junk"
Well, first it started knocking a big boom every time it would start up. (Under warranty) Then the reversing valve went bad ($600.00 plus) and now it's not cooling and is leaking refrigerant another ($400.00 plus) the unit is only 5 and a half years old. It's total junk !


Date created: 2014-01-20 Name: John Winfield
Location: Richmond, Va

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Most reliable system I have ever owned"
I used to be in the HVAC field, and have had American Standard, Carrier, Payne, Ducayne, and York. The worst were the Carrier and the York, although it is a toss up. The most reliable system I have ever owned is the Ruud Value series, thats right, value series. I would put it up against any of the above any day. It is durable, quiet, and a workhorse. I have friends that had Carriers installed recently, and have had techs out to their house 3-5 times within 7 months! Junk. Buy Ruud, you can't go wrong


Date created: 2013-11-14 Name: Madman
Location: Georgia

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Buyer Beware!"
2 1/2-year old heat pump and the expansion valve broke. So from my understanding, it is a known issue among these units. You'd think since Ruud knows they have an issue, they'd make a little more effort to compensate. And I tried, believe me. Part was covered under warranty but the labor involved was much more than the cost of the part. The new expansion valve is supposed to be improved according to the tech. We will see. Maybe this one will last more than a couple of years. To think I had other quotes for the same price and equivalent unit of unheard brands and went with this one, since I know the Ruud/Rheem name (roll eyes). I'll likely not buy another Ruud. Should have paid the extra and went with Trane like I wanted to.


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Other 13PJL Reviews

Comments on hvac-talk.com state that there is a common problem with the 13PJL units having a leak in a 3/4-inch line. Most professional members believe the problem is cause by the compressor, and a consumer who talked to RUUD was told the cause was probably compressor vibration.

13PJL Warranty

Product registration is required within 60 days of installation for maximum warranty coverage. The warranty for the Ruud 13PJL heat pump is comprised of the following

  • 10-year conditional limited parts warranty
  • 10-year conditional compressor warranty

Labor and shipping costs are not covered by the warranty.

 
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