Consumer Reviews of Rheem heat pumps
Read more about Rheem heat pumps
Reviews by Series
- 13PJL (16 reviews)
- Classic (18 reviews)
- JAZ (2 reviews)
- JEC (3 reviews)
- RPNL-JEZ Prestige (1 review)
- RPQL-JEZ (6 reviews)
- RPWC (1 review)
- RQNL / Classic (2 reviews)
Date created: 2011-05-12 Name: J Latham
Years owned: 21
"Still running but for how much longer?"
The heatpump has given me problems over the years but is still working. Had to push the reset button the other day but after that, everything was fine. Had a Rheem repairman come out and basically said it was running fine but a slow leak of freon somewhere. He did say, I would need to replace it in the near future. I guess right now, I hold my breath and praise the Lord for all the good years(well a few problems too).
Date created: 2011-05-12 Location: L.A. CA
"Rheem EcoSense 40 Gal"
I have owned my Rheem EcoSense 40 Gal. 12 Year Hybrid Electric Water Heater for three and a hlaf years. I Love that i can have hot water whenever I want it and it was verry easy to install. there is nothing i disslike about it. never had to replace it in three and a half years. I would buy it again if i had to. Deffinatly recomend this to a friend or family member because its verry verry easy to install and hastle free.
Date created: 2011-04-20 Name: dave cooper
Location: Culpeper, Va.
Years owned: 4
"Unhappy in va."
Had new system put in less than 5 years ago. New gas furnace with heat pump, gas to be emergency heat. worked fine until this year and the compressor went out. Had 10 year warranty but labor not included. Installer wants $1200.00 dollars to replace. I think I could replace the unit for that. NOT A HAPPY CAMPER.
Date created: 2011-04-12 Name: M Green
Location: Comanche, Texas
Years owned: 3
From Day one this unit gave us trouble.. When we switche the unit form heating to cooling we have to have it manually switched over and somettimes during the winter the outside unit would shut off all together and run the inside heat strips running my light bills up into $600-650.00 They have replaced three circut boards and two motors on the outside unit and two motors on the inside unit.. All together I have 16 repair oreders after 2 and 1/2 yrs of this unit being put in I will never buy this brand again or anything made from this company
Date created: 2011-04-05 Location: Bethlehem, PA
"My First Heat Pump"
I currently have a Rheem heat pump in my home and since this is my first home away from my parents' house, this is the first heat pump I have had to deal with. I am not sure when the previous owners had it installed, but I have had no problems since moving on one year ago. Having a heat pump is very advantageous in the summer months and even the spring and fall because it cuts down on the electric bill. It keeps keeps the house cool or warm depending on the weather. It even works efficiently during most of the winter months. The only disadvantage to a heat pump is on those cold winters where the temperature drops below freezing. In my area we usually don't have more than a months worth of these days, but this past winter was very bitter. Since we would turn the heat down when we went to work, it would take some time to warm back up once we got home. I would definitely recommend this brand to a friend in this area. It has certainly met my needs and I have had no problems as far as the way it works.
Date created: 2011-02-27 Name: Rick S.
Location: Macon, GA
"Bummed about our Rheem"
Our unit was new about 9 years ago. We typically get 15 to 20 years from a unit. Ours quit heating and ran constantly, making an awful racket. HVAC guy came out and said it sprung a leak in the high pressure side and kept right on running because it lacked a simple pressure switch to shut it off. Now the unit is ruined for lack of a $10 switch, which most units have to prevent this type of damage. Thanks Rheem! You cut corners on the design of this pump. Don't think I'll buy another with your name on it.
Date created: 2011-02-16 Name: Brian Pangburn
Location: Casa Grande, AZ
We purchased fifteen (15) Rheem units in 2004 and 2005 for 12 of our apartments and three of our houses. The repairs started the first year replacing 3 outside fan run capacitors and we have averaged replacing 5 run caps every year since. Since July 2010 (units now 5 years old and past the warranty) I have spent over $8,000 on three compressors, run caps, and two other repairs. I thought by buying new units I would avoid having these repair bills. The old units probably would be still running fine and I would not have paid over $3,000 each to buy new units. I got Rheemed HARD.
Date created: 2011-02-11 Name: R. Bye
Location: Harvest, Al
"Warmer off, cold and expensive on"
We have had our heat pump for about 6 years. One problem after another. This Winter was the worse with a 660 bill while the house was cold (2250 SQFT. Connected my propane logs and found the heat pump still ran and the house would not get over .5 below the temp set and therefore it would continually run. I turned the heat pump off and the house warmed up. No matter what the heat pump was set on it prevents the house from getting to that temp unless I turn it off. Wish I had figured it out sooner, I could have saved a lot of money.
Date created: 2011-01-31 Name: B. Miller
Location: Colorado City Tx.
"Wouldn't trade it"
I closly read the "very unsat" reviews and have sumized that 90% have to be boggus. Interesting that there are no middle-of-the-road. My Rheem has been totally problem free keeping me most comfortable year round even on 14 degree nights. My power bill was cut to one third when installed with no signifacant change year round. I recently have been very impressed with their superb support teams quick responce and patients answering my questions. In the reviews there were two contractors who highly rated Rheem and I completely agree with them. You can find many other experts who have a high regard for Rheem. I highly recomend Rheem but I also highly reconend choosing a dealer from their site.
Date created: 2011-01-21 Name: JIM
Location: ROGERSVILLE, AL
"BAD ODOR AND COOL AIR IN WINTER"
WE JUST HAD A NEW RHEEM 3 1/2 TON HEAT PUMP AND ALL NEW DUCT WORK INSTALLED THIS PAST SPRING. THE UNIT OPERATED FINE DURING THE SPRING AND SUMMER MONTHS, HOWEVER WHEN WE TURNED IT OVER TO THE HEAT SIDE IT HAS OPERATED VERY UNSATISFACTORY. THE UNIT BLOWS COOL AIR ALL THE TIME WHEN IT IS RUNNING AND THAT IS MOST OF THE TIME WITH THE TEMPERATURE SET A 70 DEGREES. WHEN WE FIRST TURNED THE UNIT TO HEAT IT SMELLED LIKE OUR OLD UNIT DID LIKE BURNING DUST OFF BUT IT HAS NOT QUIT SMELLING THIS WAY ESPECIALLY WHEN IT GOES INTO THE DEFROSIT CYCLE. IT GIVES US A HEADACHE.
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