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Consumer Reviews of Rheem heat pumps

Popularity:
#33  of 84 brands of heat pumps
30% of customers recommend
3 of 5 stars 191 reviews

  • Very Satisfied
    51
  • Somewhat Satisfied
    7
  • Neutral
    3
  • Somewhat Unsatisfied
    9
  • Very Unsatisfied
    121
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Date created: 2008-03-12 Name: Jason
Location: Washington

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
Ive installed and servied Rheem Equipment for over ten years. I have intalled hundreds of heat pumps, and a'c systems. They have a outstanding warranty, excellent preformance, and they have the best EER and HSPF numbers on the market. I would recoment Rheem to anyone and everyone.

Date created: 2007-03-06 Name: Very upset customer
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
If you want to save yourself alot of service calls and wasted money, buy something else. Rheem is difficult to deal with and does not stand behind their product or their product warranties. At three almost four years the coil had to be replaced, freon added twice and other difficulties. Now not six months later the guage for freon is messed up and the compressor is shot. The repair man just left today and I can not remember all the things he told me are new things wrong.
Date created: 2007-02-22 Name: L. Weing
Location: Lexington, VA
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
THe compressor on my heat pump just died. It was installed 6 1/2 years ago and was inspected twice a year since installed. The warranty was good for 5 years. Considering the cost of the unit and my attempt to make sure it was checked regularly, I expected more.
Date created: 2007-02-15 Name: gary ross
Location: apopka, fl
Years owned: 8

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
Every major compent has been changed out and now the evaportor coil is leaking again for the 3rd time. This central AC/heatpump unit I purchased from RHEEM is definately a lemon!!
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