Heat Pump Reviews & Ratings | Brand Comparisons | FurnaceCompare®

2020 Heat Pump Ratings by Brand

A heat pump is a system that combines both heating and cooling functions. They can offer an energy-efficient alternative to furnaces and air conditioners while still keeping your home comfortable all year round.

Heat pumps do not generate heat. They are designed to extract heat from one place and transfer it to another location. As such, heat pumps are best suited for climates with moderate heating and cooling needs. During the warmer months, your heat pump will extract heat from the air inside your home and move it outdoors. When temperatures fall, the reverse happens, with the unit collecting heat from the air outdoors and transferring it to the indoor air. This is because the air outdoors will still contain some level of heat energy that the unit can extract, even when temperatures are low. 

Today, there are many heat pump brands on the market. While this gives consumers a wide range of options, it also makes it difficult to choose the right one for your home. In this post, we discuss some of the best heat pump brands to help make your work easier.

The Best Heat Pump Brands

To choose the best heat pump brand, you need to know what sets each brand apart from the others. Below are some of the top brands to consider.


Goodman has earned the reputation of manufacturing heavy-duty heat pumps that deliver dependable efficiency. Heat pumps under this budget brand have an average lifespan of 15 years, offering better overall value than most heat pump brands. The manufacturer provides a 10-year limited parts warranty on all heat pumps and a lifetime limited warranty on specific models. This gives you the peace of mind that comes with knowing your investment is protected. Goodman also has a strong contractor network to ensure customers get the support they need.

American Standard

Although these heat pumps are a bit on the pricey side, American Standard’s heat pumps are of outstanding quality. They are not only efficient but are also reliable. The heat pumps carry above-average warranties, with a 12-year compressor warranty and a 10-year parts warranty. The good news is you’ll be covered for a while, considering the lifespan of the heat pumps is 15 years.


If you are looking for a reliable and durable heat pump, Trane is another well-known and popular manufacturer. Trane has a solid reputation and offers a wide range of HVAC systems for residential, commercial and industrial properties. Trane heat pumps have an average lifespan of 14 to 15 years. The manufacturer offers different types of warranties: a base limited warranty that ranges from one to 20 years, registered limited warranty that ranges from five years to life and an optional extended warranty. They also have a dedicated network of licensed dealers and installers across the country.


Lennox heat pumps are highly-efficient and powerful products that adjust the temperature of your space dependably. With SEER ratings of between 16 and 23.5, you can be sure of energy savings without compromising comfort. These heat pumps have a life expectancy of between 10 and 12 years. Products under the elite Dave Lennox Signature Collection series have a 10-year warranty on parts, a 10-year warranty on compressor, and 20 years or limited lifetime warranty on the heat exchanger.


Carrier heat pumps help reduce your carbon footprint and feature quiet operation, delivering excellent efficiency while keeping your space comfortable. High-quality materials and advanced features deliver optimal heating and cooling conditions throughout the year. Carrier heat pumps are expected to last at least 15 years on average, depending on the level of maintenance and exposure to the elements. Models under the Infinity, Performance, and Comfort series carry a 10-year parts limited warranty.

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How we chose the best heat pump brands

Public reviews

Public reviews are a great way to get real insights into the different heat pump brands from consumers who’ve used them. Visit the manufacturer’s website or other review sites and go through comments posted by customers, both positive and negative, to shed light on each product’s strengths and weaknesses.

System reliability

Buying and installing a heating system is an investment in your home, so you want to make sure you get one that won’t let you down. The best brands on the market offer reliable performance all year round and have reasonable lifespans to ensure you get value for your money.

Warranty options

 Once you have bought and installed your heat pump, protect your investment. Warranties are a demonstration of a manufacturer’s faith in the quality of its products. Many manufacturers’ warranties cover most or all repair and replacement costs while the warranty period is still in effect. Since warranties vary from one manufacturer to another, this is an important detail to consider when shopping around for a heat pump.

Strong contractor and service network

No matter how reliable a heat pump is, all appliances need regular professional maintenance. There will also come a time when the unit needs repairs. The top heat pump brands have a strong contractor and service network to ensure you get the help you need when you need it.

Heat Pump Ratings from Consumers

FurnaceCompare.com collects consumer reviews from homeowners. In addition to writing a review, homeowners also assign a rating from 1 (“Very Unsatisfied”) to 5 (“Very Satisfied”). The following rankings are ordered from “most satisfied” to “least satisfied”.

While we have collected reviews on more than 70 brands of heat pumps, we have excluded brands from this list if we have collected fewer than 25 reviews. You can read all of our heat pump reviews online.

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