York Heat Pumps

Everything you need on York Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

York Heat Pump Overview

York has three different lines of heat pumps. Most have received the Energy Star certification and a Good Housekeeping Seal.

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Consumer Reviews of York


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #10 of 71 Heat Pumps
  • 39.76% of customers recommended


The two heat pumps in this series, THGD and THGF, are the most basic. They have SEER ratings of 13 and 14.5, respectively. The HSPF is 8.0

The THGF employs a newer fan design for relatively quieter operation. It also has a matte tan exterior. Indeed, York describes the exteriors of both units as "appliance-like."

Like all of York's heat pumps, the Latitude pumps use R-410A refrigerant, which is good for the environment because it doesn't destroy the ozone layer with chlorofluorocarbons.


The two models in the LX series, named YHJD and YHJF, have SEERs of 13 and 14.5. Like the THGF, they are both "Ultra quiet."

The YHJD is capable of using the old environmentally hostile R-22 refrigerant.

The YHJF model is said to require less maintenance, because it uses a permanently lubricated fan motor. It is also relatively compact, partly because it uses MicroChannel coils.


The units in the Affinity line are the best of York's heat pumps.

The YZB has a 13 SEER and 8.6 HSPF. It is efficient and quiet. It adds some features: the ComfortAlert™ monitor, which provides real-time data about the compressor; the QuietDrive™ fan system; and "Hot Heat Pump" technology, which delivers extra-warm air to a room so you can feel extra toasty when you stand next to the vent.

The YZF has SEER of 16 and 9.0 HSPF. The YZH goes up to 18 SEER and 9.4 HSPF. Both have all of the features of the YZB.

The Affinity heat pumps all use two-stage compressors. These are more efficient than the single-stage variety, because they decrease the energy usage on days that don't require all that much heating or cooling. In this weather, the devices don't have to operate at full blast.

Care and Maintenance

A good rule of thumb is to have your heat pump inspected twice a year; in the spring and fall when a home's air conditioning unit shifts gears and temperatures from one season to another.


Most of these products have ten-year warranties on their parts and on their compressors. Additional coverage can be purchased under the YorkCare® Comfort Plan. This service provides a ten-year extension to the basic warranty and authorizes unlimited service calls and repairs.

To be covered by the basic warranty, homeowners must register their product within ninety days of installation. Otherwise, the warranty shrinks to five years: that's all you got.

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York Heat Pump Reviews

Showing 21-25 of 157 reviews

"New purchase of York 4 ton heat pump"

5.0 rating
Very Satisfied

Our new unit was just installed today. It seems to be working better than our old one (even when that one was brand new). The air flow from vents is very strong. We are pleased with our purchase and our contractor – Harper's Heating and Air, Soso, Mississippi. They have done work for us in the past (repairs to old unit) and we have always been pleased with their work and friendly manner. I anticipate we will have many years of good service from this unit.

J. Manning

Laurel, MS

"Love York AC Unit"

5.0 rating
Very Satisfied

Put a York in an old house over 15 years ago & had such good unit & service that we put one in our recent house. Reliability is great & when I did have problems on my first unit it was repaired ASAP. Looked & compared all the other competitors & this was the best choice & price. Wanted a Trane but know what can stop a Trane is the price so we got a unit that works better. My in-laws are on their 3rd Trane unit in 20 years. Our first house is still on its first in 15 years. They are always having to have someone come work on theirs. We had the mother board changed & nothing else in 15 years so when we bought our recent house we went with what was already proven & just got a York again. It's been over a year & still very happy & it is hot in Florida most of the year!

Tonya Delfo

Milton, FL

"Time will tell"

3.0 rating

Couldn't find the series or model listed on this sites drop down, which now has me a bit concerned. Initially my research revealed that 90% of any heat pump or A/C installation was all about the contractor and not the brand of the unit. I felt pretty confident on the installers experience and integrity, though I was somewhat leery of this brand he recommended. Found many folks very pleased with the York brand up north, sadly they didn't seem too happy down here in Florida. But with a full 1 year parts and labor warranty and a 10 year compressor and parts warranty, plus an upgrade to a much more efficient unit, I went forward. Installation seemed to go smoothly, but due to a mild spring, it did not get a lot of use immediately. Sadly within 30 days of installation, water comes pouring into my hallway from the uptake air return. Contractor was fast to respond the very next morning, turns out the main problem was failure on his part to "clear the drain line", which had become clogged. Really? This would not be part of your standard procedure when installing an all new interior and exterior replacement system? Apparently not. This clogged line led to the catch pan filling up and then draining. But it turns out the drain line from the pan was routed into my hallway! Yes, you read that correctly, but that was not the contractors fault, it had been done when the house was built or when the last system was installed 20 years ago. Who knows how this was even allowed by inspectors, but then there was an inspector for this contractor who never found anything wrong. I guess I just get a little put off by folks when you spend thousands of dollars and don't expect to have any problems for the first two years and this kind of thing happens in the first 30 days. Buyer beware, even the most respectable contractor doesn't always do all that he should. If I had not been home when the "waterfall" incident occurred, my flooring would have been ruined, costing thousands more in repair. The old system never had one instance of a problem like this, just saying.

V. Hamilton

Tallahassee, FL


5.0 rating
Very Satisfied

My seasonal home is in Arizona. The previous unit was a Trane and never gave me any trouble but it was 13 years old and my contractor said it was on life support, if I got a new one the warranty was 10 years — more than my personal warranty so rather than have the Trane go out at an inconvenient moment I followed his advice and got a new one. Took what he suggested and was happy it is brown like the house it sits on top of. It is very quiet and my neighbors are thrilled, They can now have a conversation while on their patio.

Janet Judd

Sun City, AZ

"York residential air conditioner/heat pump"

5.0 rating
Very Satisfied

My York was installed in March of 2016, in Phoenix, Arizona, so I have only had it for two months. So far, the system is excellent. It is much quieter than my older unit, a Goettl. I am very satisfied with both the heating and the cooling functions. After reading many reviews, I learned it was extremely important to select your installer, almost more important than the selection of the brand unit itself. I feel I paid a very fair price.

Donna Clodfelter

Phoenix, AZ

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