York Heat Pumps

Everything you need on York Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

York Heat Pump Overview

York has three different lines of heat pumps. Most have received the Energy Star certification and a Good Housekeeping Seal.

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Consumer Reviews of York


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  • Neutral
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  • Very Unsatisfied
  • #10 of 71 Heat Pumps
  • 39.76% of customers recommended


The two heat pumps in this series, THGD and THGF, are the most basic. They have SEER ratings of 13 and 14.5, respectively. The HSPF is 8.0

The THGF employs a newer fan design for relatively quieter operation. It also has a matte tan exterior. Indeed, York describes the exteriors of both units as "appliance-like."

Like all of York's heat pumps, the Latitude pumps use R-410A refrigerant, which is good for the environment because it doesn't destroy the ozone layer with chlorofluorocarbons.


The two models in the LX series, named YHJD and YHJF, have SEERs of 13 and 14.5. Like the THGF, they are both "Ultra quiet."

The YHJD is capable of using the old environmentally hostile R-22 refrigerant.

The YHJF model is said to require less maintenance, because it uses a permanently lubricated fan motor. It is also relatively compact, partly because it uses MicroChannel coils.


The units in the Affinity line are the best of York's heat pumps.

The YZB has a 13 SEER and 8.6 HSPF. It is efficient and quiet. It adds some features: the ComfortAlert™ monitor, which provides real-time data about the compressor; the QuietDrive™ fan system; and "Hot Heat Pump" technology, which delivers extra-warm air to a room so you can feel extra toasty when you stand next to the vent.

The YZF has SEER of 16 and 9.0 HSPF. The YZH goes up to 18 SEER and 9.4 HSPF. Both have all of the features of the YZB.

The Affinity heat pumps all use two-stage compressors. These are more efficient than the single-stage variety, because they decrease the energy usage on days that don't require all that much heating or cooling. In this weather, the devices don't have to operate at full blast.

Care and Maintenance

A good rule of thumb is to have your heat pump inspected twice a year; in the spring and fall when a home's air conditioning unit shifts gears and temperatures from one season to another.


Most of these products have ten-year warranties on their parts and on their compressors. Additional coverage can be purchased under the YorkCare® Comfort Plan. This service provides a ten-year extension to the basic warranty and authorizes unlimited service calls and repairs.

To be covered by the basic warranty, homeowners must register their product within ninety days of installation. Otherwise, the warranty shrinks to five years: that's all you got.

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York Heat Pump Reviews

Showing 6-10 of 157 reviews

"YORK System"

1.0 rating
Very Unsatisfied

The reason we selected York was that our old system (york) had lasted 16 years with no major problems and was found to be very reliable and more advanced now.

William Gerry

Covington, GA

"Real junk product"

1.0 rating
Very Unsatisfied

So sorry we bought this product . 4 times had to have service, cost a lot of money each time.

Owen Roberts

Wilmington, NC

"Will See"

2.0 rating
Somewhat Unsatisfied

Have purchased a newly built house less than two years ago and had installed a york system Heat pump. Has not been working correctly, it's cold here and needs servicing. As this is the first time reading this post its a bit concerning. Once we have it serviced (as it should be under contract ) and running correctly will then revisit this posting and give more current update as to the finding and the end results. If not a happy camper will give it a full blast here, yelp and all the Social medias I belong to. If a happy camper will give it a blast of accolades as well. Hoping for the best!!

Lu Gaines

King William, VA

"York sucks"

1.0 rating
Very Unsatisfied

Compressor failed after 1 year and 9 months. Although the parts were covered under the 10 year warranty it cost me $600 in labor to get it fixed. I won't buy another York.

D. Shields

Phoenix, AZ

"Don't buy a York. Our heat pump has broken down twice in less than a year."

1.0 rating
Very Unsatisfied

We had a heat pump/York installed in October 2016. January 2017 was the first break down. Second break down was in June 2017. There is no reason for a system costing this much to break down at all let alone twice in less than a year. I will request a replacement. Obvious a lemon. Winter breakdown we had to do w/out heat for two days. Second time we had to suffer in extreme heat for two days. That's it. Either they replace it or I get an attorney.


Roy, WA

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