York Heat Pumps

Everything you need on York Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

York Heat Pump Overview

York has three different lines of heat pumps. Most have received the Energy Star certification and a Good Housekeeping Seal.

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Consumer Reviews of York

2.6

  • Very Satisfied
    57
  • Somewhat Satisfied
    9
  • Neutral
    4
  • Somewhat Unsatisfied
    6
  • Very Unsatisfied
    90
  • #10 of 71 Heat Pumps
  • 39.76% of customers recommended

Latitude

The two heat pumps in this series, THGD and THGF, are the most basic. They have SEER ratings of 13 and 14.5, respectively. The HSPF is 8.0

The THGF employs a newer fan design for relatively quieter operation. It also has a matte tan exterior. Indeed, York describes the exteriors of both units as "appliance-like."

Like all of York's heat pumps, the Latitude pumps use R-410A refrigerant, which is good for the environment because it doesn't destroy the ozone layer with chlorofluorocarbons.

LX

The two models in the LX series, named YHJD and YHJF, have SEERs of 13 and 14.5. Like the THGF, they are both "Ultra quiet."

The YHJD is capable of using the old environmentally hostile R-22 refrigerant.

The YHJF model is said to require less maintenance, because it uses a permanently lubricated fan motor. It is also relatively compact, partly because it uses MicroChannel coils.

Affinity

The units in the Affinity line are the best of York's heat pumps.

The YZB has a 13 SEER and 8.6 HSPF. It is efficient and quiet. It adds some features: the ComfortAlert™ monitor, which provides real-time data about the compressor; the QuietDrive™ fan system; and "Hot Heat Pump" technology, which delivers extra-warm air to a room so you can feel extra toasty when you stand next to the vent.

The YZF has SEER of 16 and 9.0 HSPF. The YZH goes up to 18 SEER and 9.4 HSPF. Both have all of the features of the YZB.

The Affinity heat pumps all use two-stage compressors. These are more efficient than the single-stage variety, because they decrease the energy usage on days that don't require all that much heating or cooling. In this weather, the devices don't have to operate at full blast.

Care and Maintenance

A good rule of thumb is to have your heat pump inspected twice a year; in the spring and fall when a home's air conditioning unit shifts gears and temperatures from one season to another.

Warranties

Most of these products have ten-year warranties on their parts and on their compressors. Additional coverage can be purchased under the YorkCare® Comfort Plan. This service provides a ten-year extension to the basic warranty and authorizes unlimited service calls and repairs.

To be covered by the basic warranty, homeowners must register their product within ninety days of installation. Otherwise, the warranty shrinks to five years: that's all you got.

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York Heat Pump Reviews

Showing 1-5 of 157 reviews

"Lots of repair"

1.0 rating
Very Unsatisfied

After 9 years the Compressor went out. It was covered under the 10 year warranty, but labor and Freon (r22) was $1,200. After that, the condenser fan motor went out. That was about $225. After that, the blower motor ecm went out. That was about $600. After that, the unit was blowing hot air, so I called a technician. Freon was low, charged me $300. After that, (about two months later) blowing hot air again. Called the technician to find leak and fix. Charged me $175 to find leak. Leak was in coil. Technician said I needed a new coil. Gave me a price of $1,700. From the compressor to the coil, this has happened to me in the last two years of 11 years of ownership. The heat-pump worked fine while it was working, but I've only owned the 5 ton heat-pump a little over 11 years and these are the problems that I've had. I am not satisfied with the unit. I will not buy another York.

Kelly smith

St. George, UT

"Very poor customer satisfaction- warranty"

1.0 rating
Very Unsatisfied

Had the latest heat-pump, York yhm, 2 ton unit installed. It lasted 4 weeks and the compressor locked up. Also, it burned the power supply connector and wire at the compressor! The supplier, MidCity Supply, out of South Bend, Indiana and York, will only replace the compressor, not taking any consideration of the stress that was put on the electrical system upstream of the compressor! It is clear that York and MidCity Supply are only concerned with their profit margins. Also, it has taken them over 2 weeks to do anything about it, in the midst of a long heat wave. We had to pay out of pocket for a window air unit, while they took their time to decide what was going to be done.

Stephen Dunafin

Galien, MI

"York is dork"

1.0 rating
Very Unsatisfied

Do not buy a York. Nothing but trouble, every winter and summer. I'll never buy a York again, and I'm going back to regular ac and heating.

Glyn King

Mississippi

"York system"

5.0 rating
Very Satisfied

These units are very nice, quiet, efficient and made in America.

Robert

Florida

"Boone Heating is the best"

5.0 rating
Very Satisfied

Jerry and Boone Heating have made the process of replacing a 6 year old piece of junk that was installed by the original HVAC guy into a far better system

North Carolina

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