TAPPAN Heat Pumps

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TAPPAN Heat Pump Overview

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Consumer Reviews of TAPPAN

1.8

  • Very Satisfied
    2
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    8
  • #18 of 71 Heat Pumps
  • 18.18% of customers recommended

Reviews by Heat Pump Series

FT4BE

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TAPPAN Heat Pump Reviews

Showing 6-10 of 11 reviews

"Heat Pump Review"

5.0 rating
Very Satisfied

The unit looks very nice. It isn't an eye sore on the side of my house. It is very quiet, which I like, as the unit is near our back patio.

Joe Knust

Omaha, NE

"Awful"

1.0 rating
Very Unsatisfied

I bought a brand new house in 2008 and the coil is leaking badly enough that it can't be fixed. Very much the same problem as the other reviewer (luckily it is nice weather). Estimate cost of new coil and copper tubing $2,175! I contacted Tappen and they will replace the coil only. That will only drop it about $600. I am to still to pay for the remainder. Six of my Tappan Heat pump neighbors are probably going to be in the same boat soon since they were all built at the same time.

M. Hummell

Warren, Ohio

"Peddling Junk"

1.0 rating
Very Unsatisfied

I bought my unit in 2011. In the middle of the winter the heat pump quit and I had to use my back up oil furnace. I tried to use the air conditioning that is part of the heat pump / ac, it would not cool. I had the contractor come that installed it — they said my "a" coil is defective. Tappan will supply a new coil but the contractor said that it will cost $1,200 for new copper lines and labor. From what I have heard most hp/ac units go 15 to 20 years before they start having problems. I feel that the contractor sold me junk. I'd like to mention name but I can't. Pissed off in Maryland

J tobery

Middletown, Md

"Unreliable"

1.0 rating
Very Unsatisfied

I have had this 5 ton Tappan for 7 years. First the fan blade broke loose after 2 years of use. Two years later the compressor blew, throwing oil over about 50 sq ft of roof. Today, 7 years after installation and 3 years after the compressor replacement, it is shot again. It's still under warranty and they would replace the compressor but not labor or freon. The older freon and labor would cost over $1500.00. I am giving up on that piece of crap and putting in a new Trane.

G. Ackerman

Sun City AZ

"NEVER AGAIN"

1.0 rating
Very Unsatisfied

Ok. So we decided to upgrade our old central heating unit, and purchased a brand new, latest model heat/air conditioning unit, replacing the indoor unit and getting a new outdoor one. Its three years old. I am currently sitting in a house that is 91 degrees. I have a six year old and three cats who have to suffer through this heat. In three years, this will be the third major repair! This unit has been nothing but trouble, is incredibly noisy, and was not worth the 6k we paid! Beware! This is truly unbelievable!

E Romero

Clovis, NM

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