Lennox Heat Pumps

Everything you need on Lennox Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Lennox Heat Pump Overview

Lennox began operations in 1895 after introducing the first riveted-steel furnace to the world. After this initial success, Lennox quickly became an international company. Currently, the company maintains its headquarters near Dallas, Texas and operates over 6,000 independent Lennox dealers across the country. Lennox sells furnaces, heat pumps, air conditioners and boilers, among other products. 

What are the 10 Best Heat Pumps?

Consumer Reviews of Lennox


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #16 of 71 Heat Pumps
  • 20.94% of customers recommended

Heat pump overview

If your energy bills are higher than you would like, you might look into getting a heat pump. Often, heat pumps run more efficiently than other heating and cooling units and can reduce electricity consumption by up to 50%

One common misconception is that heat pumps can only warm a room. Heat pumps also cool homes in the summer. Each Lennox heat pump operates using air transfers. In the summer, the pump transfers warm air from inside your home outside. In the winter, the pump moves cold air from the inside out.

If you live in a mild climate where the temperature rarely drops below 40 degrees, you can usually rely only on your heat pump in the winter. However, if you live in a colder region, you should pair a dual-fuel heat pump with a furnace.

Lennox sells many different types of heat pumps that can provide year-round temperature control for your home. Pumps vary in efficiency, power, noise level and price. When searching for a heat pump, you need to understand not only the available models, but also what to expect in terms of pricing, warranties and reviews.

Lennox heat pump series and models

Lennox provides many options for homeowners looking to install a heat pump. There are three series of Lennox heat pumps: Merit, Elite and Dave Lennox Signature Collection. 

Lennox heat pumps offer efficiency up to 23.5 seasonal energy efficiency ratio (SEER), which is the efficiency rating for cooling. Also, Lennox has up to 10.2 heating season performance factor (HSPF), which is the rating for heating.

In all cases, the size of the unit and the type of your home will affect the price, so be sure to contact a local professional for the most precise estimate.

Merit Series – 14HPX Heat Pump

The 14HPX operates on electricity using a single-stage compressor and has dual-fuel capacity so that it can hook up to a furnace.

Heat pump features

This heat pump is ENERGY STAR qualified and runs with Humiditrol, a whole-home humidification control.

Technical specs

  • Nominal tons: 1.5 to five
  • Height: Between 37 1/4 and 43 1/4 inches
  • Width: Between 28 1/4 and 32 1/4 inches
  • Depth: Between 28 1/4 and 32 1/4 inches
  • Cooling capacity: 18,000 to 61,000 BTUH (British thermal units per hour)
  • Heating capacity: 17,500 to 58,500 BTUH

SEER or AFUE ratings

  • SEER: Up to 16
  • HSPF: Up to 8.2.


Elite Series – XP14

The XP 14 pump is electric and connects to the home through an outside unit. It can also connect to a furnace for dual-fuel capabilities.

Heat pump features

The pump operates quietly, at 71 decibels, which is around the level of a normal conversation. Also, it’s ENERGY STAR qualified.

Technical specs

  • Nominal tons: 1.5 to five
  • Height: Between 39 and 45 inches
  • Width: Between 30 1/2 and 35 1/2 inches
  • Depth: Between 35 and 39 1/2 inches
  • Cooling capacity: 23,600 to 59,000 BTUH
  • Heating capacity: 21,000 to 61,500 BTUH

SEER or AFUE ratings

  • SEER: Up to 16
  • HSPF: Up to 9.5


  • Without installation: $2,690
  • With installation: $7,105

Elite Series – XP16 Heat Pump

The XP16 electric heat pump has a two-stage compressor so that it can run more efficiently. It’s also compatible with a gas furnace for those extra chilly days when you need more heating power.

Heat pump features

A multi-stage compressor gives this heat pump better humidity control. Additionally, it operates at 70 decibels, which is the same level as a typical conversation.

Technical specs

  • Nominal tons: Two to five
  • Height: Between 35 and 45 inches
  • Width: Between 27 and 35 1/2 inches
  • Depth: Between 28 and 39 1/2 inches
  • Cooling capacity: 23,600 to 59,000 BTUH
  • Heating capacity: 21,000 to 61,500 BTUH

SEER or AFUE ratings

SEER: Up to 17HSPF: Up to 9.5


Without installation: $3,050With installation: $8,650

Signature Series – SL18XP1 Heat Pump

The SL18XP1 is a single-stage, highly efficient heat pump

Heat pump features

This heat pump is ENERGY STAR Qualified. Furthermore, it can combine with solar roof panels to save money and energy. It can reduce your heating and cooling bills by half. Also, it’s hushed and operates at 65 decibels.

Technical specs

SEER or AFUE ratings

  • SEER: Up to 18.5
  • HSPF: Up to 10.2


  • Without installation: $3,590
  • With installation: $9,350

Signature Series – XP25 Heat Pump

The XP25 unit is an electric heat pump that connects one outdoor unit to one indoor unit to heat and cool a home. It’s the only variable-speed unit in the Lennox lineup.

Heat pump features

It’s equipped with solar capability so that you can save money on electric bills. Also, it’s certified as ENERGY STAR’s Most Efficient unit.

Technical specs

  • Nominal tons: Two to five
  • Height: Between 37 and 47 inches
  • Width: 35 1/2 inches
  • Depth: 39 1/2 inches
  • Cooling capacity: 22,200 to 60,500 BTUH
  • Heating capacity: 20,800 to 55,500 BTUH

SEER or AFUE ratings

  • SEER: Up to 23.5
  • HSPF: Up to 10.2


  • Without installation: $5,540
  • With installation: $13,900

Care and maintenance

Lennox recommends regular maintenance scheduled with an HVAC professional to keep your unit running at top performance. You should clean the filters, the coils and the blower. Also, remove debris from in and around the machine.

Lennox heat pump warranties

The warranty you receive depends on what type of Lennox heat pump you buy. 

  • Merit Series: Five years on covered components and parts; 20 years on heat exchanger     
  • Elite Series: Five  years on covered components; 10 years on the compressor; 20 years or limited lifetime on the heat exchanger (depending on model)     
  • Signature Series: 10 years on covered components and parts; 10 years on the compressor; 20 years or limited lifetime on the heat exchanger (depending on model)

Find a Certified Heating & Cooling Professional In Your Area

Contact a top-rated local expert to help with all of your home's HVAC needs.

Lennox Heat Pump Reviews

Showing 16-20 of 181 reviews

"Great product! Reliable and energy efficient!"

5.0 rating
Very Satisfied

I have owned my heat pump as long as I have owned my house, which is about 2 and 1/2 years now. It was installed recently, right before we bought the home, which was a big selling point to have a newly installed heat pump only a few months old. I have never had to service it, and I love not having to worry about it. I can't say much about it that I don't dislike, since it heats our house nicely and doesn't run our heating bill through the roof (although we also have a fireplace so I don't heat the house to insane levels of heat with it either). I would definitely buy the brand again. Was my first time having a heat pump and has been a very nice experience.

Horsham, PA

"Surprised at the poor quality"

1.0 rating
Very Unsatisfied

What's in a name? Nothing! My home is 5 years old and I began having problems during year # 2. In the contract the builder said most HVAC units last 15-22 years. Well,they need to change that to months. These 2 heat pumps are worthless and they are not cheap! There is no quality in a brand you think is reliable!


Augusta, GA

"Very unhappy with Lennox!"

1.0 rating
Very Unsatisfied

Eight years ago we bought the top of the line 4 zone Lennox heat pump. We paid $20,000. We thought we were getting a well made, energy efficient system, made by a reputable company. Boy, are we sorry! We've had nothing but trouble with it since day one. We've had to replace the compressor and several other parts. It is so high tech, no reputable HVAC service person wants to work on it. The Lennox dealer we bought it from has since gone out of business. I always thought Lennox was the best! We will never buy another Lennox product. After reading all these bad reviews about how Lennox is not standing behind their product, at least we have the satisfaction of knowing we weren't the only people who made the mistake of trusting Lennox. I just wish I had read the reviews before we bought a Lennox. Never again!

T. Barnes

Salisbury, MD

"Mediocre Heating with Heat Pump"

3.0 rating

We have had this heat pump for one and a half year's. We had to replace an almost five year old unit that was original to the home. Our sales man told us that you get a much more efficient heat with a gas unit, however our home is all electric and the gas lines were not run up to the house to even give us an option. We find in the winter time that the air blowing out of the vents can feel cool and it does need to operate many mornings on the highest setting which means it can be considerably louder than we would like. Overall, as far as a heat pump is concerned, I think this works as well as any other, our home does get heated. We have not had to repair this unit and find that it is much more efficient than our previous unit that we had.

College Station, Tx

"Quiet unit that i love"

5.0 rating
Very Satisfied

I've owned the XP13 Heat Pump system for the past 2 years now, and I couldn't be happier with it. I like that the system is extremely quick and heats, or cools down my home fast and efficiently. I own a town home, so because of the size this unit gets to each room within minutes of turning it. The only thing that I am dissatisfied with is I had to replace the Capacitor last year. But I believe because I live in Los Angeles where I use the it quite a lot, it damaged it. I would still buy this heater pump again if I had too because I just feel like its prefect for my home and life style. Being someone who gets hot a lot, and even in the winter very cold. I want my home to cool down or heat up very fast. I also like a sound sleep, so it working quietly always is top priority.

los angeles

HVAC Brands

Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more.

Trane American Standard Lennox Carrier Goodman

Ready to get a quote from an HVAC contractor?

Let us know what type of service you need and we can connect you with a certified local HVAC contractor.

Please enter a valid name

Please enter a valid phone number

Please enter a valid zip code

There are no dealers in this zip code.

Please enter a valid email address

Please select repair or replace

Please select heating, cooling or both