Goodman Heat Pumps

Everything you need on Goodman Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Goodman Heat Pump Overview

Based in Houston, Goodman Global was founded in 1975 and is a subsidiary of Daikin Group, the largest HVAC manufacturer in the world. Goodman manufactures heat pumps in Daikin’s $400-million technology center in Waller, a community 40 miles northwest of downtown Houston. Goodman also offers air conditioners, gas furnaces, packaged units and thermostats.

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Consumer Reviews of Goodman

2.3

  • Very Satisfied
    144
  • Somewhat Satisfied
    19
  • Neutral
    17
  • Somewhat Unsatisfied
    25
  • Very Unsatisfied
    331
  • #13 of 71 Heat Pumps
  • 30.41% of customers recommended

This guide covers costs, features and warranties of Goodman air-source heat pumps.

Heat pump overview

A heat pump can improve the comfort of your home by heating and cooling air. Heat pumps also circulate, clean and dehumidify indoor air. Goodman heat pumps feature technology such as ComfortBridge, which continuously monitors heat pump performance to optimize indoor comfort. Some Goodman units feature scroll compressors, which have fewer moving parts than traditional reciprocating compressors. Scroll compressors are more reliable and can reduce long-term maintenance and repair costs.

Goodman heat pumps include factory-installed filter dryers that absorb system moisture and filter out contaminants. Goodman’s high-capacity discharge mufflers reduce high-frequency vibrations that would otherwise be transmitted through the tubing and into the home. The factory-installed suction line accumulator protects the compressor from sudden surges of oil and liquid refrigerant from the suction line.

Goodman heat pump models

GSZC18

Goodman manufactures heat pumps of various efficiency levels. The seasonal energy efficiency ratio (SEER) rating denotes the model’s cooling efficiency, with higher SEER ratings indicating more efficient heat pumps. To be included on Energy Star’s list of the most efficient models, a heat pump must have a SEER rating of at least 18. Goodman’s flagship GSZC18 heat pump meets this requirement. The heating seasonal performance factor (HSPF) indicates a heat pump’s efficiency while in heating mode. The HSPF rating measures watt-hours of electricity used to produce the heat output in British thermal units (BTUs). The Department of Energy requires heat pumps to have efficiency ratings of at least 14 SEER and 8.2 HSPF.

Goodman’s top-of-the-line heat pump features efficiency ratings of 19 SEER and 10 HSPF. The GSZC18 delivers year-round comfort, with energy efficient performance, modest sound levels and an affordable price point. The heat pump features ComfortBridge technology, and SmartShift technology delivers short-cycle protection. Goodman’s flagship heat pump uses with an efficient two-stage Copeland UltraTech scroll compressor, and the system comes with a factory-installed bi-flow liquid-line filter dryer and a suction-line accumulator. The GSZC18 is available in sizes from two to five tons and with heating and cooling capacities ranging from 22,000 to 59,500 BTU. A two-ton GSZC18 Goodman heat pump costs $2,541.

GSZC16

The GSZC16 heat pump features efficiency ratings of 16 SEER and 9.7 HSPF, due in part to the two-stage Copeland UltraTech scroll compressor. The unit uses ComfortBridge technology to optimize indoor comfort, and SmartShift delivers short-cycle protection. The heat pump also features a factory-installed bi-flow liquid-line filter dryer and a factory-installed suction line accumulator. The GSZC16 is available in sizes ranging from two to five tons, and heating and cooling capacities range from 24,000 to 60,000 BTU. A two-ton GSZC16 Goodman heat pump costs $2,040.

GSZ16

The energy-efficient GSZ16 heat pump has ratings of 16 SEER and 9.5 HSPF. The system features a high-efficiency scroll compressor and SmartShift technology. The bi-flow liquid-line filter dryer and the compressor crankcase heater are both factory installed. The GSZ16 is energy efficient, quiet and affordable. The heat pump is available in sizes ranging from 1.5 to five tons and with heating and cooling capacities ranging from 18,000 to 60,000 BTU. A two-ton GSZ16 Goodman heat pump costs $2,495.

GSZ14

The GSZ14 heat pump features efficiency ratings of 15 SEER and 9 HSPF. The unit includes short-cycle protection that ensures quiet and reliable defrosting. The unit features an energy-efficient compressor and a single-speed PSC condenser fan motor. This affordable heat pump can offer years of reliable heating and cooling. The GSZC16 is available in sizes ranging from 1.5 to five tons. Available heating and cooling capacities range from 18,000 to 60,000 BTU. A two-ton GSZ14 Goodman heat pump costs $1,969. 

Goodman heat pump installation pricing

Several factors impact the best heat pump size for each home, including the size of the living space, the home’s layout and the quality of existing ductwork. Goodman heat pumps are available in capacities ranging from 1.5 to five tons.

Contact a local heating and air conditioning contractor for a Goodman heat pump recommendation and an accurate quote. With favorable site conditions, installation of a new heat pump typically takes about 15 hours. Labor costs vary; however, Homewyse estimates the total cost of labor for heat pump installation to be $1,297 to $1,572.

Installation of a new heat pump requires the following steps.

  • Install and connect a dedicated 240V 20A circuit.
  • Install and level the mounting pad.
  • Fasten the condenser to the pad.
  • Install the heat exchanger.
  • Install the lines between the heat exchanger and condenser.
  • Connect the heat pump to the thermostat.
  • Charge the condenser with R-410A refrigerant.
  • Test the entire system.

Supplies may cost an additional $250 to $300. Unfavorable site conditions can also increase installation costs. The addition of new ductwork and the removal of existing equipment can also increase the total cost of installation.

Goodman heat pump maintenance

Properly maintaining your Goodman heat pump will maximize its service life. Keep all sides of the unit free of snow, ice and debris to ensure proper airflow. Prune shrubs so branches are at least 1.5 feet from the unit. Check air filters on a monthly basis, and clean or replace filters when needed. Keep the outdoor coils clean. When necessary, turn off the unit and hose down the coils using a heavy-duty degreaser. Before using the air conditioning in the spring, flush the indoor condensate pan. An annual inspection by a trained HVAC technician can extend the life of your unit and may be required to maintain your warranty.

Goodman heat pump warranties

All Goodman heat pumps include a 10-year limited parts warranty, which covers all functional parts. Under the provisions of this warranty, Goodman agrees to replace parts found to be defective under normal use and maintenance.

All of the above Goodman heat pumps, with the exception of the lower-tier GSZ14, also come with a lifetime limited warranty. Should the compressor ever fail, Goodman will provide a new one. The lifetime limited warranty includes two provisions. First, the claimant must be the original purchaser. Second, the purchaser must live in the single-family residence in which the unit was originally installed. Goodman warranties are in force only if the heat pump was installed by an HVAC professional who followed all applicable codes and regulations.

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Goodman Heat Pump Reviews

Showing 1-5 of 479 reviews

"Great price and product"

5.0 rating
Very Satisfied

I've had Goodman's heat-pump since 2005. I just purchased a new system for my new home, complete install with new ducts. Price was unbeatable, warranty is the same and I've never had any issues with the Goodman's I place in my rental properties. Goodman units have never cause me any issues, other than normal repairs based on age alone.
To the lady in PA that paid $15k for a Goodman, you were in trouble from the start. It sounds like your installer was a joke. You way over paid, if you just replaced a unit! You should have been contacted an attorney! I don't see how it is even possible to have the issues you state. Goodman has a solid reputation of warranting all issues if installed by a licence'd HVAC person.
GOODMAN's work just like a Trane or Carrier! They are great!

Shane H

"Stay away from Goodman!!!!!"

1.0 rating
Very Unsatisfied

Original Goodman heat pump installed in our new house lasted almost one year and the evaporator core started leaking. They install a new core and then about a year later the accumulator leaked so a new one was installed. A couple of years later the compressor would not start so they installed a "hard start" capacitor. Ten years and two months later (yes two months out of warranty) the reversing valve splits!!! I decided not to have it repaired and had a whole new Goodman 16 seer system installed. After three months the new system would not defrost because the sensor stopped working. Now, after two years, the expansion valve is stuck and they have to get the part from Goodman which will take two to three weeks!!! These systems are nothing but trouble!!! Pure junk!!

SpeedRacer

Knoxville, TN

"Tore up again"

1.0 rating
Very Unsatisfied

Never will I buy this brand again. I was led to believe I had the best brand. Wrong I've had my unit 5 years, been worked on 4 times. Replaced 2 boards, freeon leaked out and had to be fixed. Then a wire broke. Now the fan motor is out. And the warranty isn't worth the paper it's written on. I'll soon have more money on repairs then what I paid for the unit when new. Won't happen again. I won't buy this product again.

DONNA CAMPBELL

Hazard Ky

"Unsatisfied customer"

1.0 rating
Very Unsatisfied

I would not buy anything I have a heat pump and all I have had is trouble out of it it is a 14 sheer Goodman service team is out at my house about six or seven times a year can't even get it to work for one year with out something messing up on it and Goodman want replace it it is junk I am still paying for this junk so in would not recommend this product to anyone I put a wood stove in because I don't trust this product to do it's job

James

Tennessee

"Have to register to get 10 year warranty"

1.0 rating
Very Unsatisfied

Purchased a new home with a goodman heat pump. Heat pump catastrophically failed 63 months later. Had we been told/known we had to register our heat pump for warranty we would have had a 10 year warranty. Instead we are out of luck and have to replace our 5 year old ducted unit Poor quality, and even worse warranty program

M lundrigan

Canada

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