Coleman Heat Pumps

Everything you need on Coleman Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Coleman Heat Pump Overview

Founded in 1900, Coleman sold camp stoves and lanterns until 1958, when the company began selling HVAC equipment for modern homes. As the company expanded into heating and cooling, it acquired Red T Coil. More acquisitions would happen in the years that followed, with HVAC products marketed under the Coleman brand name. 

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Consumer Reviews of Coleman


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #7 of 71 Heat Pumps
  • 53.25% of customers recommended

Reviews by Heat Pump Series

Echelon LX

Nowadays, Coleman heating and cooling products include air conditioners, heat pumps, furnaces and packaged units.

A heat pump is an all-in-one heating and air conditioning system designed to keep you comfortable all year round. Depending on the season, this device extracts heat from one place and transfers it to where it is needed. When it is cold outside, the appliance extracts heat from the air outside and transfers it inside of your home. When it is warm outside, the pump performs the opposite function.

There are different types of heat pumps on the market, including air-to-air, water source and geothermal heat pumps as well as single-stage, two-stage, variable-speed and modulating heat pumps.

Coleman heat pump series and models

The Coleman brand offers a range of heat pumps to meet different needs and requirements. These devices are dependable and offer great value, enhancing comfort and improving productivity throughout the year. It is important to compare various models to identify the best unit for your home.

Echelon split system heat pumps

The Echelon Series consists of ENERGY STAR certified units that deliver high efficiency to help lower your energy costs. These heat pumps also feature WhisperDrive comfort technology that further helps to reduce electricity costs. Both the HC20 and HC19 models are advanced and provide reliable performance to keep your home comfortable.

The Echelon HC20 heat pump is available in units from two to five tons. Climate Connect improves the overall efficiency of the heat pump, while a variable-speed compressor adjusts cooling and heating depending on your needs. The touchscreen thermostat lets you control the system easily. The HC20 delivers efficiencies of up to 20 SEER and 11 HSPF and costs $3,695 without installation.

The HC19 comes in sizes ranging from two to five tons. The efficient two-stage compressor delivers reliable comfort, while the rugged, stamped metal guard protects the coil from damage. This unit has a 4.3-inch touchscreen thermostat that offers great control and provides efficiencies of up to 19 SEER and 10.0 HSPF.

LX Series split system heat pumps

Models under the LX series ensure that you enjoy reliable performance regardless of the season. The three models — the CH6, the CH16, and the TH4 — also help reduce your utility bills without compromising comfort. These units feature demand frost control, which reduces defrost cycles and minimizes energy use.

The CH6 model offers units from 1.5 to five tons, with a single-stage compressor that meets your comfort needs. The heat pump has a small footprint to help conserve space and produces minimal vibration noise to help maintain a peaceful home environment. This unit has a tube-in-fin coil for excellent performance and enhanced comfort. The CH6 heat pump has efficiencies of up to 17 SEER and 10.0 HSPF. 

The CH16 model ranges from two to five tons. The inverter-driven modulating technology dehumidifies without overheating and ensures superior control, while quiet operation lets you relax or sleep even when the unit is running. In terms of efficiency, this model has up to 17.75 SEER and a maximum of 10.0 HSPF. If you want to buy this pump, you will pay at least $2,675 for the system unit alone.

The TH4 heat pump model offers a single-phase and a three-phase model. The TH4 also allows you to choose units from 1.5 to five tons depending on your needs. This heat pump has a single-stage compressor, advanced demand defrost, a small-footprint cabinet and minimal vibration noise. The TH4 heat pump offers efficiencies of up to 14 SEER and 8.2 HSPF, ensuring that you enjoy dependable comfort without having to worry about high heating and cooling costs. The TH4 retails at about $2,355 for the unit alone. 


The price of a Coleman heat pump depends on the model you choose, the unit size and the specifics of your home. Other factors that affect the final cost include installation and placement. In order to get accurate pricing information, you should contact a local HVAC professional.

Care and maintenance

Just like with any other HVAC product, keeping your Coleman heat pump running efficiently requires that you schedule regular inspection and maintenance. You should hire an HVAC professional to provide maintenance services at least once a year, preferably before the cold and hot seasons. These services will help detect and address potential issues with your unit.

In addition to regular inspection and maintenance, there are a few simple steps you can take to ensure your heat pump serves you for many years. Clean dust and move objects away from the grates that supply air to your rooms. You can also clear any leaves and debris from the outdoor condenser unit and replace filters frequently to ensure proper airflow. Make sure the condensate line is clear and examine any areas that may leak air.

Coleman heat pump warranties

Coleman offers strong warranties for all of its products. Echelon Series heat pumps carry a 10-year parts limited warranty, a lifetime compressor limited warranty and a 90-day labor limited warranty. For the LX Series heat pumps, there is a 10-year compressor limited warranty, a 10-year parts limited warranty, a 10-year supplemental electric heat limited warranty and a 90-day labor limited warranty.

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Coleman Heat Pump Reviews

Showing 1-5 of 77 reviews


1.0 rating
Very Unsatisfied

I feel like I'm going crazy. Had new system installed with a Coleman Air Handler and the system runs all the time for heating. Luke warm air out of the register. Was running approx. 5 min on, 20 min off. Prior to this last service call, the system has needed attention too many times. In fact, it's almost been completely rebuilt! This last service call (same tech each time – whom I like and trust) said the only thing he found wrong was that it was a little high on Freon so he took out 10oz. Now it runs for at least an hour at first start up, then cycles on for approx. 20 min and off for approx. 10. Still luke warm heat. I am told to call the service tech anytime, but what am I calling him for if he thinks the system is running properly. He referenced in the last service report that "when system goes into defrost, register temperature drops to 80 degrees (which he says is normal). I feel like it's in constant defrost mode.



1.0 rating
Very Unsatisfied

Bought this unit Nov 2016, very loud, cuts on and off every 5 minutes. A class action lawsuit was filed against this company last year over them using defective copper in their units since 2008, but unless you had a failure before Aug. 2017 you are not covered. Started having problems in January 2018 and called advanced heat and air who installed it just to find out the copper line had split and all the refrigerant had leaked out and I would have to pay almost $500 to fix it. Needless to say I can't afford to pay that after I paid $4000 for this piece of junk that is obviously nothing but a money pit . Johnson Controls will not stand behind their products so buyers beware.

T. Tolliver


"Coleman units suck"

1.0 rating
Very Unsatisfied

Elite Air of Trinity North Carolina installed our new Coleman Heat and Air System. The unit is horrible. My in-laws built a new house on our land during the same time. Our houses are less than 2 years old. Their until has already required 6 service calls and is still not performing efficiently. The Coleman units are horrible or the company who Installed it ( Elite Air) has issues. I highly recommend staying away from both. It was one of my worst choices ever.

Stephen Skeen

Trinity, NC

"Ch16 heat pump"

5.0 rating
Very Satisfied

So far it's going on the second winter, December now, I have it paired up with a nest stat, and Coleman modulating gas furnace, this pairing has been excellent I'm in Minnesota and the energy savings have been phenomenal with this system. House is 3200 sq feet and spray foamed and is costing me less money to heat then my previous 800 sq foot home

Josh S

Charlotte, NC

"Going on 3 repairs under the 10-year parts and labor warranty."

1.0 rating
Very Unsatisfied

About 1.5 – 2 years old. Going on 3 repairs under the 10-year parts and labor warranty. Yearly maintained 2 times a year by Coleman authorized dealer. Was not a cheap heat pump model — around $5,500 dollars. You will need the warranty.


North Carolina

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