Armstrong Air Heat Pumps

Everything you need on Armstrong Air Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Armstrong Air Heat Pump Overview

Armstrong Furnace was founded in 1928 by the Lennox Furnace Co. Today, Armstrong Air is part of Allied Air Enterprises. Armstrong heat pumps are manufactured in South Carolina, using computer-controlled processes for quality control and recycled materials when possible as part of its environmental commitment. Customers can choose from three series of heat pumps, with various levels of efficiency and price.

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Consumer Reviews of Armstrong Air

1.9

  • Very Satisfied
    8
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    27
  • #17 of 71 Heat Pumps
  • 21.62% of customers recommended

Reviews by Heat Pump Series

4SHP18LS 4SHP16 4SHP20LX 2PHP13 4SHP13LE

Armstrong Two-Stage Heat Pumps

Armstrong's top heat pumps provide two different output speeds for maximum comfort. The 4SHP18LT achieves a SEER rating of 18 and an HSPF rating of 9.2. The 4SHP16LT carries a SEER score of 16 and an HSPF rating of 8.5. Both of these units feature a two-stage scroll compressor. The manufacturer says that its trademarked QuietShift technology allows the heat pump to switch to defrost mode more quietly than traditional models, while its MHT proprietary heat transfer system provides maximum heat transfer and efficiency.

Armstrong Single-Stage Heat Pumps

Three heat pumps with single-stage performance are available from this manufacturer. The 4SHP14LE offers a SEER efficiency rating of 14 and an HSPF of 8.5. The 4SHP13LE and the 4HP13L both can achieve a SEER of 13 and an HSPF of 8. All of these models feature a single-stage scroll compressor, the QuietShift technology for quiet operation and MHT technology for the utmost efficiency.

Armstrong R22 System Component

Armstrong offers a single-stage heat pump that can work with existing furnaces or air handlers that use R22 refrigerant, or Freon, a refrigerant no longer used by new systems. The 13HPD can achieve a SEER of 13.

Care and Maintenance of Armstrong Heat Pumps

Armstrong recommends that homeowners have their thermostat mounted on a wall away from doors and windows, saying that setting the thermostat as low as possible can add up to tremendous savings on energy bills. Armstrong also recommends that owners have their ductwork cleaned by a professional on a regular basis.

Warranty

All Armstrong covered parts and equipment are warranted for five years from the date of installation. Owners must register their unit within 60 days of installation to validate the warranty.

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Armstrong Air Heat Pump Reviews

Showing 1-5 of 36 reviews

"Armstrong heat pump"

1.0 rating
Very Unsatisfied

This unit I have had about a year. My power bill is higher because it seems to run all the time. I am freezing to death now. Temperature in my house right now is 51 degrees. I have tried to get heat to come on and it will not. It has not come on for two days. Only heat is auxiliary heat which just does nothing hardly. I will never buy another piece of crap like this armstrong heat pump again. I have had technicians out here 3 times in the past week and still no heat

james coster

"Don't buy always breaking and wont honor warranty"

1.0 rating
Very Unsatisfied

The unit was nothing but problems from day 1 and after 5 years they would not honor warranty do not buy there crap you will be sorry.

Bill

Ontario, Canada

"The loudest POS I could've picked"

1.0 rating
Very Unsatisfied

I can't sleep. This thing is so loud it's ridiculous. I can't take it. I'm spending the money to get a different make/model. Waste of money. Don't buy!!

Brian Miller

Cleveland, OH

"Very disappointed"

1.0 rating
Very Unsatisfied

We have one issue after another since we had this unit installed. We have had the motor go bad twice in the first 2 years. We have had it just stop working twice. Will not hold the Freon and that causes it to freeze up. Now it is freezing up in the winter time. I am having to run the heat strips now for heat. I would never recommend this heat pump to anyone.

Andrew Carver

Burlington NC

"Performs perfectly, great value!"

5.0 rating
Very Satisfied

When we bought our home, it came with this heat pump. We had never lived in a home with a heat pump, though we have stayed at a number of hotels with one, and expected the performance to be terrible. We were pleasantly surprised – our heat pump has worked great. The maintenance on the heat pump has been minimal – besides a yearly cleaning of the outside unit and filters, nothing has had to be done to correct defects of the unit. The seller of the home installed the unit incorrectly, which killed the control board when we first switched to heat, but that was covered by our home warranty and is not a defect of the unit. Given how well the unit has performed in Oklahoma – where winter temperatures can reach below zero Fahrenheit and summer temperatures can reach above 100 Fahrenheit – I would recommend a heat pump system to anyone. I've never heard of Armstrong before, but I'd recommend them as well – the HVAC guys I know like them, and the unit has had zero issues. For comparison, I've had similar vintage units from other manufacturers and have had all kinds of trouble (blower motors going out after 1 year, for example).

Tulsa, OK

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