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Consumer Reviews of Payne heat pumps

Popularity:
#50  of 85 brands of heat pumps

30% of customers recommend
2 of 5 stars 91 reviews

  • Very Satisfied
    23
  • Somewhat Satisfied
    5
  • Neutral
    2
  • Somewhat Unsatisfied
    3
  • Very Unsatisfied
    58

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Date created: 2007-05-15 Name: R. Musick
Location: Whitesburg, GA.
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
Replaced a Lennox unit with a Payne. Two weeks into service compressor froze up. Waiting on compressor. 90 Degrees in house. This is after all freon leaked out after installation.


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Date created: 2007-01-02 Name: Stephanie Fulmer
Location: Pilot Point, Texas
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
Frosted up in 51 degree weather. Runs constantly and is making funny noised. Defroster is bad and low on freon. Second service in less than 4 month. Hate it and hate the company that installed it - A/C Clinic. They have 52 excuses why it does these weird things and a profeesional that has serviced every other brand I have owned says I have huge problems and is coming to work on it since the installers and my builder cannot get it right. Probably buying a new unit. Yay. Cannot BELIEVE the cost of my utility bills with this new unit - my installers act like I have lived under a rock for 40 years and never had a home this size much less a heat pump.....

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