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Consumer Reviews of International Comfort Products heat pumps

#75  of 84 brands of heat pumps
0% of customers recommend
1 of 5 stars 2 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
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Date created: 2019-05-17 Name: robert brush
Location: New Mexico

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"A very good unit!"
I have had 13 homes - all had Rheem and had no problems. I built in New Mexico in 2005 and have an ICP 4 ton on that homes roof. It has performed very well with no service issues since 2005. It's 2019.

Date created: 2018-03-02 Name: drew w showers
Location: Pennsylvania

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

"Quality issues"
2Nd owner of house with 1.5 ton heat pump and a 2.0 ton heatpump . Both indoor coils have leaks. I believe they have been leaking for last 5 years or more. The units are 8 years old. Icp would not stand behind their 10 year warranty when I called them 3 years ago because I was not original owner. There should be no limits who the owner is and if a quality product then own up to it. The phone conversation with icp was rude and not customer focus. I now have a $4000 dollar bill to replace both coils, on an 8 year system which has limited use because it is second home.

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