Consumer Reviews of Goodman heat pumps
Read more about Goodman heat pumps
Reviews by Series
- DSZC16 (4 reviews)
- DSZC18 (12 reviews)
- GPH 13 (10 reviews)
- GPH15M (16 reviews)
- GSH13 (32 reviews)
- GSZ13 (54 reviews)
- GSZ14 (6 reviews)
- SSZ14 (26 reviews)
- SSZ16 (15 reviews)
Date created: 2008-09-15 Name: Nancy Laws
Years owned: 2
"Fuming over heat pump"
I've had this thing a little over 2 years now and guess what? It needs a compressor. Oh yeah it's covered under warranty. Labor and refilling the freon is going to be about $500 dollars. I had a Morvair unit that lasted 25 years. I paid the same ($3500) for that unit 25 years ago as I paid for this one. A lot of money back then, of course still not cheap. But at least I got my money's worth out of the Morvair. The Goodman is a piece of crap!!!!!!
Date created: 2008-09-12 Name: D. Kuehn
Location: Joplin, MO
Years owned: 12
"Good ol' Goodman"
Our 3-ton, 10 seer package unit came with the house we bought 11 years ago. Every winter, we wonder if it'll make it one more time. And it always has...until now. The fan for the outside coils is having motor problems. But at this point, I am going to replace it. And I am going to replace it with a Goodman!
Date created: 2008-09-12 Name: Roland Woodworth
Years owned: 4
I have had issues with my unit since it was installed. The company who put it in has replaced numerous parts repeatedly. I have been trying to get this unit replaced and keep getting a run around and now it's like oh were not responsible for your problems. I was told a rep would come and look at my unit and this never happened. I would not recommend a Goodman unit to anyone at this time.
Date created: 2008-09-10 Name: M K Armstrong
"New heat pump"
Just had one installed this week. Asked if they are always this noisy. Told that was as quiet as it gets. I'm waiting for the neighbors to complain. Will call contractor back to see if this is the case or if something can be done to shut it up. This is a two zone set up with an existing Trane unit which you never hear. The only way you know it's running is when you feel the air coming from the vents I told him to buy a York, or another Trane. Did he listen. no!
Date created: 2008-09-07 Name: L Cox
Location: Wilmington, NC
Years owned: 1
"Lots of Problems with this Junk"
1 year and 1 month old. 5 service calls now. 1st two were installer problems. ie: electronic set-up. Next circuit breaker went bad (how often does that happen?) Next, compressor failure during week of ~100 degree days. Took 8 days to get a replacement. Now compressor failed again. Service response has been excellent, just a piss-poor product.
Date created: 2008-09-02 Name: Don Holder
Years owned: 1
"Bad Heat Pump"
(Owned 5 days) 4 ton Heat Pump come from distributor with a hole in the condenser coil(in line with a screw hole, used to long a screw, assembling) this hold was not discovered until the unit was installed and started leaking coolant. Distributor (ACWholesalers of FL) only concerned with shipping problems/damage.... no help. Called Goodman, they said deal with distributor + said no warranty on internet sales -- great price, bad workmanship/warranty most likely will never buy another Goodman
Date created: 2008-08-15 Name: G.W. Whaley
Years owned: 18
Folks, I've been installing Goodman equipment for over 20 years and have had good results. Their warranty is great for new homeowners just starting out. My advice to anyone buying a new unit these times is buy as high efficiency a unit as you can afford that contains the new r410a refrigerant and check out your installers previous work. Not everyone with a set of manifold gauges is a trust worthy HVAC tech. The majority of my repair calls consist of fixing up behind someone who just wanted to get the money and run...so buyer beware...
Date created: 2008-08-09 Name: Unhappy Goodman Customer
Location: Tampa, FL
Years owned: 3
"What a noisy pile of junk"
My condensing unit is so noisy that my neighbors complained to the police. I now have two cinder blocks on top to stop the vibration. The contractor talked me into this product saying it was great. What a mistake I made buying it. Now I am stuck with a $5000 pile of junk!
Date created: 2008-08-05 Name: P Swackhammer
Years owned: 10
"My Goodman Heat Pump"
This unit lasted 10 years without any trouble, then all of a sudden the compressor went out. We are going to get another heat pump instead of putting more money in this one.
Date created: 2008-08-03 Name: D Gazaway
Location: Wilson, Oklahoma
Years owned: 9
"Heat pump dont cool at all"
We have had a lot of trouble with it sents we got it . I think the compresser is out again I wish some new how to fix it right, we cant afford to keepfixing it
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.