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#11 of 14 GOODMAN Heat Pumps

Updated: May 11, 2016

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Read more about GOODMAN Heat Pumps

Overview of the GPH15M

Goodmanís GPH15M heat pump is a multi-position packaged heat pump with an

efficiency rating of up to 15 SEER and up to 8.0 HSPF. The self-contained unit can be

installed on the rooftop or on the ground and is available in two sizes.

The manufacturer highlights the fact that its GPH15M heat pump features a high-

efficiency compressor with an internal relief valve. The compressor operates with a

high-efficiency coil made of refrigeration-grade copper tubing and aluminum fins. The

unit also features an EEM (X-13) blower motor; Goodman reports that it insulated the

blower compartment to keep the heat pumpís operation quiet. The unitís heavy-gauge

galvanized-steel cabinet with its gray powder-paint finish was created with corrosion-

resistance in mind.

The GPH15M heat pump uses R-410A (better known as Puron) chlorine-free refrigerant.

Consumer Reviews of the GOODMAN GPH15M

Compare to Other Goodman Heat Pumps:
  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2016-05-11 Name: Pam Meyer
Location: Whitesburg, GA

Satisfaction Rating:

1 of 5 stars

"Bad experience"
Just found out that this model that we had installed in February 2009 has had a lot of problems. We have had 3 compressors, 2 or 3 coils, 3 pans, 2 drain lines and today had to have the fan replaced, the blades were cracked. It has been a continuous problem, summer and winter. Have paid about $1200 for service calls and Freon. Hopefully Goodman will replace this model with a better one.

Date created: 2014-06-29 Name: Kristy Ambrosio
Location: Washington, North Carolina

Satisfaction Rating:

1 of 5 stars

"Worst air conditioning on market"
I have experience so many problems with this unit I can't list them all. Do not, and I repeat, do not buy this air conditioner. Better yet don't buy anything with the Goodman label. The company does not care about the customer after they get there money.

Date created: 2013-11-13 Name: Jeanne Pedersen
Location: Summerville, SC

Satisfaction Rating:

1 of 5 stars

"Replacing After 5 Years, Way Too Many Problems"
This unit which was supposed to be the latest and greatest efficiency, etc. has been nothing but problems from the get-go. It is now at just over 5 years old out of warranty because our dealer, Atlantic Heating & Air from Moncks Corner neglected to register the unit or let us know that we could register it. We have replaced the compressor the first year, relays, and/or switches, the coil just this past May and now the coil is yet again shot. Just 6 months later and it is now out of warranty. Nope, not going to pay over 2000 dollars for a part that likely won't last and the unit is not in warranty any longer that we should have had 5 more years on. We have had to call repair at least 2 times a year over the past 5 years. Enough already, it is junk!!

Date created: 2013-09-03 Name: Rita Storie
Location: McKee, Ky and Raleigh NC

Satisfaction Rating:

1 of 5 stars

Last less than 5 years?? Ugh!! Not familiar with AC as we live in an area where average summer temperature is 64 degrees. Have a house in Kentucky and one in Raleigh with the Goodman brand about same age (5 years AC quite working on both). How coincidental is that!! I have learned my lesson, never again will I allow anyone to install a Goodman product. My fault 5 years ago was too busy to read and research and trusted installer to make a good choice. Hah!! That will not happen again!!

Date created: 2013-06-13 Name: Joan Wilkinson & Richard Stanfield
Location: Palm Desert Ca

Satisfaction Rating:

1 of 5 stars

"This has Been a Problem Heat Pump"
This has been a problem heat pump since General Air Conditioning in Palm Desert, California put it in. We originally ordered a Maytag and the company baited and switched us to a Goodwin. In the 18 months we have had the "lemon", we have complained regularly about many things. Seems every time they come on a service visit, they want to sell us something. Now the damn thing won't keep the house under 80 Degrees. Could it be the refrigerant? Or as they suggested, it need a new condenser they call a beer can for a major $350 cost. Originally they said that beer can was to help the unit start better. We spent $9,000 on the "lemon" and even after a manufacturer rep came out, it worked only for several months. Their "limited" warranty is lousy. Even with a car you get 3 years or 36,000 miles. We did not get even 36 months without major trouble. It's been 18 months of "hell" for us. Besides all of that we had General Air Conditioning put in a $3,500 down draft swamp cooler and they now have the dampers set, so our office is the hottest room in the 1640 sq ft house. I'll never buy anything from General again.

Date created: 2012-09-20 Name: B moser
Location: Florida

Satisfaction Rating:

1 of 5 stars

"Don't buy a goodman."
Purchased unit in december 2008, by may of 2009 I was hospitalized because the unit was filling the ducting with water, 2011 the switch went out and now it is 2012 and the unit just stopped working, the repairman said the blower is bad. Wow what a company wish I would have found this website before I bought a goodman.

Date created: 2012-07-14 Name: Pissed Off
Location: Columbia, SC

Satisfaction Rating:

1 of 5 stars

"Warranty stipulations are stupid"
Installed last of 2010. Emptied Freon the first part of 2011 due to copper lines chaffing. Paid repairman $50 for Freon because no parts replaced. Goodman said they would pay $100 for Freon if parts were replaced. Do they not realize and empty system is an empty system no matter how it gets out. Monday it died again. House fan motor this time. None on the East coast. Houston, tx suppose to got some Friday. By the time we get it, and get it installed, the heat pump will have been down 11 or 12 days in some 100+ degree days. Avoid this company

Date created: 2012-06-03 Name: G. Williams
Location: SC

Satisfaction Rating:

1 of 5 stars

Purchased a Goodman 4 years ago, did not last a year until it had a leak, service tech. repaired, lasted one year with another leak at coil, leaking again. Replacing with Rheem or Carrier. total junk and when you call Goodman, get the run around. Will never buy anything associated with good again!

Date created: 2012-01-30 Name: R. Kreider
Location: Blackstone, VA
Years owned: 3

Satisfaction Rating:

1 of 5 stars

"Goodman worthless 3 compressors in 2 months"
Purchased this unit and was installed by their representative. After three years the compressor went out 3 times in 2 months. They finally replaced the unit with no new warranty and we had to pay all labor costs. We were very satisfied with the GE unit we had for 32 years and never had a problem. We replaced it with the 15 seer Goodman because it was a 6 seer. Our money is truly wasted and Goodman could care less. Never buy anything from them. We have spent more money in labor and parts than the GE costs.

Date created: 2012-01-05 Name: Benjamin J Sharrow
Location: Guyton, GA
Years owned: 1

Satisfaction Rating:

1 of 5 stars

"Read this before buying a Goodman"
In January 2011 I decided to upgrade my hvac from a 3.5 ton 8-seer split unit to a 5-ton 15-seer packaged unit. I found the Goodman 20gph15m which was advertised as a 15-seer packaged heat pump/AC unit that was fairly new on the market. I purchased the unit for about $4,000 and installed it myself. This was easy to install since it only involved running some ducting and connecting power. Well, after only few month of service, the reversing valve popped. After calling Goodman to submit a Warranty claim they were quick to advise me there was no warranty because I installed the unit myself. This was goofy because this unit literally come out of the box and got plugged in. This was in fact a factory defect. I paid my hvac guy $500 to replace the valve and recharge the unit. This was good until a couple months later the new Goodman replacement reversing valve popped again. So yea, I paid another $500 to have it fixed again. This time we coated the new reversing valve with a 45% silver braze for additional strength. I've had no problems with the leakage since. Now for performance. There has been no change to my power bill since upgrading to this 5-ton 15-seer unit. My old 3.5ton 8-seer unit heated and cooled my 2050sqft home just as well (if not better) than this 5-ton 15-seer unit. I even went over board on my return air flow installing 2) 20X25 return registers to insure I had optimum air flow. The a/c cools good however the heat pump blows 65-deg air leaving me to use my heat strips mostly. I do not recommend the Goodman 20GPH15M packaged unit to anyone. After attempting to correct my issues with Goodman with nothing but a hassle, I would not even recommend a Goodman product. I have now spent over $5,000 to upgrade my unit (which my old unit worked fine) only to be dissatisfied with the product and the Goodman manufacture. Beware!

Date created: 2011-08-24 Name: Harry Laytos
Location: Scottsdale
Years owned: 1

Satisfaction Rating:

5 of 5 stars

"Goodman Heat pump # GPH1549M41"
Never had a Goodman product but now we do. It is a heat pump 4 ton model 15 steer # gph1549m41 roof unit. The workmanship and installation was excellent and it was installed by Cooling for Less located here in the Phoenix area 480 406-3430. They did an excellent job. I would recommend them to anyone. They always had the time to answers any of my questions. No spin! We live in Scottsdale Arizona and the week it was installed it received a work out with temperatures hitting 114- 116 degrees for the past 2 weeks. It is keeping our house at 73 degrees with no problem. Our home is about 1900 square feet. We never had a ramp up unit before and that took some time getting used to the sound of the compressor and fan ramping up when it starts. Itís just a little different. After a minute it purrs and is very quiet. The volume of air is the best I have ever felt living out her for 30+ yrs. So far so good. We will see what the future holds. I would like to see it in other colors other than forest green.

Date created: 2011-08-19 Name: logan mitchell
Location: phoenix, AZ

Satisfaction Rating:

1 of 5 stars

"I have had a Goodman supposedly 5 ton unit"
I have had a Goodman supposedly 5 ton unit since April. They have been into my house 4 times and it still is not cooling properly. I bought a 10 year service agreement but AirNow won't even come to my house or answer my calls. I have filed a complaint with the Arizona Attorney Generals Office and I am getting ready to find an attorney and file suit against AirNow. This unit is a 14 seer 5 ton unit. It replaced a 12 seer 5 ton Tempstar that was damaged in a hail storm. It was 12 years old and I had to have one service call in the 12 years when a blower motor burned out. I never had a problem with it. I don't know how much problems with this unit is Goodman or AirNow but I intend to find out one way or the other.

Date created: 2011-05-03 Name: Dwaine Harris
Location: Summervile,SC
Years owned: 2

Satisfaction Rating:

1 of 5 stars

"1530 nightmare peace of junk don't buy"

Date created: 2010-06-21 Name: DAB
Years owned: 3

Satisfaction Rating:

1 of 5 stars

I just read some of the reviews on Carrier, Ruud & Rheem. I would be jumping through hoops if my 2 1/2 year old Goodman gph1548 still under warranty had only had twice the problems as the most unsatisfied of them. I am starting the 4th week with no AC in the hottest June I can remember. Unit needs an indoor coil they have but refuse to ship until they have a $25000 order to this area. Now, it needs a compressor also. Compressor for this unit doesn't exist. ETA for a compressor that would have to rigged up (unpaid labor) to work was yet a few more weeks. The first two winters I had to use space heaters and heat strips. Third winter, unit worked just enough that the heat strips carried us but quit as soon as AC was turned on due to Low R410. Anyway, 2 1/2 years 3 compressors, 3 reversing valves, 2 expansion valves, 1 total unit replacement, 1 indoor coil,$1000+ out of my pocket, untold amount out of my contractors. No response from Goodman to my letters, the still under warranty GPH1548 is now setting in a field behind the barn. Ruud, Carrier or Rheem will be installed tomorrow then to the court house to file suit.

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Other GPH15M Reviews

Consumers who bought the Goodman GPH15M cite its economical price tag, compared

to competitors such as Carrier and Trane, as a major motivation in their purchasing

decision. Reviewers on hvac-talk.com note that the manufacturerís reputation for quality

has continued to improve in recent years, and point out that with proper installation and

regular maintenance, the Goodman GPH15M should run successfully for years. At least

one professional HVAC installer on the website remarked that he was fully satisfied with

his own GPH15M heat pumpís performance.

Consumer reviewers also responded positively to the heat pumpís 10-year limited


GOODMAN GPH15M Model Numbers

The GPH15M is available in different models which vary in efficiency and capacity.

Model Number SEER / HSPF BTUs per Hour
GPH1524M41* 15 / 8 0
GPH1536M41* 15 / 8 0
GPH1560M41* 14 / 8 0

GPH15M Warranty

Goodman provides a 10-year limited warranty for all parts for its GPH15M heat pump.

The homeowner redeeming the warranty must own the single-family house in which

the unit was originally installed. In addition, the unit must have been registered online

with the manufacturer within 60 days of its original installation. In instances where these

conditions are not met, the heat pumpís parts still are warranted for five years from the

date of installation.

In some locations, dealers can offer GoodCare, Goodmanís extended service plan

covering the parts and labor for the heat pumpís installation.

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