GOODMAN GPH15M Heat Pump
Updated: Nov 4, 2016Write a review
Read more about GOODMAN Heat Pumps
Overview of the GPH15M
Goodmanís GPH15M heat pump is a multi-position packaged heat pump with an
efficiency rating of up to 15 SEER and up to 8.0 HSPF. The self-contained unit can be
installed on the rooftop or on the ground and is available in two sizes.
The manufacturer highlights the fact that its GPH15M heat pump features a high-
efficiency compressor with an internal relief valve. The compressor operates with a
high-efficiency coil made of refrigeration-grade copper tubing and aluminum fins. The
unit also features an EEM (X-13) blower motor; Goodman reports that it insulated the
blower compartment to keep the heat pumpís operation quiet. The unitís heavy-gauge
galvanized-steel cabinet with its gray powder-paint finish was created with corrosion-
resistance in mind.
The GPH15M heat pump uses R-410A (better known as Puron) chlorine-free refrigerant.
Date created: 2016-11-04
"Nothing but problems"
Bought this product in 2011. Since our installation of the unit, we have had the following issues with the unit: 1. Leak in the copper piping (spot welding had to be done) draining my coolant/Freon. Warranty covered the parts & labor but we had to pay for the Freon - that was not cheap! This leak was within a month of installation. 2. The computer mother board blew. 3. The anti-frost switch fell apart and had to be replaced. When I say fell apart, I mean literally, it separated from the mounting bracket and was laying on the bottom of the unit in a pool of water. Everything was frozen over! 4. Thermostat had to be replaced. The unit would not turn off and just kept running. The thermostat would not turn off even if you hit the "OFF" button. I had to turn the unit off at the fuse box to stop it. 5. Copper coils rubbed together draining all my coolant. Now the technician has to cut the copper piping and weld it back together. Every year I have had to pay out of pocket for some sort of part breaking or going bad. I paid good money (a few grand) to purchase such a piece of junk and each year have a technician come to my house to fix this damn thing. Everything that has gone wrong has to do with how the unit was designed and built. I have a small electric heat/air unit for my upstairs by another company other than Goodman. That unit was installed in 2001 and it still runs! Once a year, I have to call a technician out to fill the Freon. Just refilling the Freon each year vs. purchasing another unit would take ten years to equal the cost of replacing it. I don't know the name of the company who made it because it is so old and all the data decals/plates are missing.
Date created: 2016-05-11
Name: Pam Meyer
Location: Whitesburg, GA
Just found out that this model that we had installed in February 2009 has had a lot of problems. We have had 3 compressors, 2 or 3 coils, 3 pans, 2 drain lines and today had to have the fan replaced, the blades were cracked. It has been a continuous problem, summer and winter. Have paid about $1200 for service calls and Freon. Hopefully Goodman will replace this model with a better one.
Date created: 2014-06-29
Name: Kristy Ambrosio
Location: Washington, North Carolina
"Worst air conditioning on market"
I have experience so many problems with this unit I can't list them all. Do not, and I repeat, do not buy this air conditioner. Better yet don't buy anything with the Goodman label. The company does not care about the customer after they get there money.
Date created: 2013-11-13
Name: Jeanne Pedersen
Location: Summerville, SC
"Replacing After 5 Years, Way Too Many Problems"
This unit which was supposed to be the latest and greatest efficiency, etc. has been nothing but problems from the get-go. It is now at just over 5 years old out of warranty because our dealer, Atlantic Heating & Air from Moncks Corner neglected to register the unit or let us know that we could register it. We have replaced the compressor the first year, relays, and/or switches, the coil just this past May and now the coil is yet again shot. Just 6 months later and it is now out of warranty. Nope, not going to pay over 2000 dollars for a part that likely won't last and the unit is not in warranty any longer that we should have had 5 more years on. We have had to call repair at least 2 times a year over the past 5 years. Enough already, it is junk!!
Date created: 2013-09-03
Name: Rita Storie
Location: McKee, Ky and Raleigh NC
Last less than 5 years?? Ugh!! Not familiar with AC as we live in an area where average summer temperature is 64 degrees. Have a house in Kentucky and one in Raleigh with the Goodman brand about same age (5 years AC quite working on both). How coincidental is that!! I have learned my lesson, never again will I allow anyone to install a Goodman product. My fault 5 years ago was too busy to read and research and trusted installer to make a good choice. Hah!! That will not happen again!!
Date created: 2013-06-13
Name: Joan Wilkinson & Richard Stanfield
Location: Palm Desert Ca
"This has Been a Problem Heat Pump"
This has been a problem heat pump since General Air Conditioning in Palm Desert, California put it in. We originally ordered a Maytag and the company baited and switched us to a Goodwin. In the 18 months we have had the "lemon", we have complained regularly about many things. Seems every time they come on a service visit, they want to sell us something. Now the damn thing won't keep the house under 80 Degrees. Could it be the refrigerant? Or as they suggested, it need a new condenser they call a beer can for a major $350 cost. Originally they said that beer can was to help the unit start better. We spent $9,000 on the "lemon" and even after a manufacturer rep came out, it worked only for several months. Their "limited" warranty is lousy. Even with a car you get 3 years or 36,000 miles. We did not get even 36 months without major trouble. It's been 18 months of "hell" for us. Besides all of that we had General Air Conditioning put in a $3,500 down draft swamp cooler and they now have the dampers set, so our office is the hottest room in the 1640 sq ft house. I'll never buy anything from General again.
Date created: 2012-09-20
Name: B moser
"Don't buy a goodman."
Purchased unit in december 2008, by may of 2009 I was hospitalized because the unit was filling the ducting with water, 2011 the switch went out and now it is 2012 and the unit just stopped working, the repairman said the blower is bad. Wow what a company wish I would have found this website before I bought a goodman.
Date created: 2012-07-14
Name: Pissed Off
Location: Columbia, SC
"Warranty stipulations are stupid"
Installed last of 2010. Emptied Freon the first part of 2011 due to copper lines chaffing. Paid repairman $50 for Freon because no parts replaced. Goodman said they would pay $100 for Freon if parts were replaced. Do they not realize and empty system is an empty system no matter how it gets out. Monday it died again. House fan motor this time. None on the East coast. Houston, tx suppose to got some Friday. By the time we get it, and get it installed, the heat pump will have been down 11 or 12 days in some 100+ degree days. Avoid this company
Date created: 2012-06-03
Name: G. Williams
Purchased a Goodman 4 years ago, did not last a year until it had a leak, service tech. repaired, lasted one year with another leak at coil, leaking again. Replacing with Rheem or Carrier. total junk and when you call Goodman, get the run around. Will never buy anything associated with good again!
Date created: 2012-01-30
Name: R. Kreider
Location: Blackstone, VA
Years owned: 3
"Goodman worthless 3 compressors in 2 months"
Purchased this unit and was installed by their representative. After three years the compressor went out 3 times in 2 months. They finally replaced the unit with no new warranty and we had to pay all labor costs. We were very satisfied with the GE unit we had for 32 years and never had a problem. We replaced it with the 15 seer Goodman because it was a 6 seer. Our money is truly wasted and Goodman could care less. Never buy anything from them. We have spent more money in labor and parts than the GE costs.
Date created: 2012-01-05
Name: Benjamin J Sharrow
Location: Guyton, GA
Years owned: 1
"Read this before buying a Goodman"
In January 2011 I decided to upgrade my hvac from a 3.5 ton 8-seer split unit to a 5-ton 15-seer packaged unit. I found the Goodman 20gph15m which was advertised as a 15-seer packaged heat pump/AC unit that was fairly new on the market. I purchased the unit for about $4,000 and installed it myself. This was easy to install since it only involved running some ducting and connecting power. Well, after only few month of service, the reversing valve popped. After calling Goodman to submit a Warranty claim they were quick to advise me there was no warranty because I installed the unit myself. This was goofy because this unit literally come out of the box and got plugged in. This was in fact a factory defect. I paid my hvac guy $500 to replace the valve and recharge the unit. This was good until a couple months later the new Goodman replacement reversing valve popped again. So yea, I paid another $500 to have it fixed again. This time we coated the new reversing valve with a 45% silver braze for additional strength. I've had no problems with the leakage since. Now for performance. There has been no change to my power bill since upgrading to this 5-ton 15-seer unit. My old 3.5ton 8-seer unit heated and cooled my 2050sqft home just as well (if not better) than this 5-ton 15-seer unit. I even went over board on my return air flow installing 2) 20X25 return registers to insure I had optimum air flow. The a/c cools good however the heat pump blows 65-deg air leaving me to use my heat strips mostly. I do not recommend the Goodman 20GPH15M packaged unit to anyone. After attempting to correct my issues with Goodman with nothing but a hassle, I would not even recommend a Goodman product. I have now spent over $5,000 to upgrade my unit (which my old unit worked fine) only to be dissatisfied with the product and the Goodman manufacture. Beware!
Date created: 2011-08-24
Name: Harry Laytos
Years owned: 1
"Goodman Heat pump # GPH1549M41"
Never had a Goodman product but now we do. It is a heat pump 4 ton model 15 steer # gph1549m41 roof unit. The workmanship and installation was excellent and it was installed by Cooling for Less located here in the Phoenix area 480 406-3430. They did an excellent job. I would recommend them to anyone. They always had the time to answers any of my questions. No spin! We live in Scottsdale Arizona and the week it was installed it received a work out with temperatures hitting 114- 116 degrees for the past 2 weeks. It is keeping our house at 73 degrees with no problem. Our home is about 1900 square feet. We never had a ramp up unit before and that took some time getting used to the sound of the compressor and fan ramping up when it starts. Itís just a little different. After a minute it purrs and is very quiet. The volume of air is the best I have ever felt living out her for 30+ yrs. So far so good. We will see what the future holds. I would like to see it in other colors other than forest green.
Date created: 2011-08-19
Name: logan mitchell
Location: phoenix, AZ
"I have had a Goodman supposedly 5 ton unit"
I have had a Goodman supposedly 5 ton unit since April. They have been into my house 4 times and it still is not cooling properly. I bought a 10 year service agreement but AirNow won't even come to my house or answer my calls. I have filed a complaint with the Arizona Attorney Generals Office and I am getting ready to find an attorney and file suit against AirNow. This unit is a 14 seer 5 ton unit. It replaced a 12 seer 5 ton Tempstar that was damaged in a hail storm. It was 12 years old and I had to have one service call in the 12 years when a blower motor burned out. I never had a problem with it. I don't know how much problems with this unit is Goodman or AirNow but I intend to find out one way or the other.
Date created: 2011-05-03
Name: Dwaine Harris
Years owned: 2
"1530 nightmare peace of junk don't buy"
(1)nothing(2)LOULD AS HELL 30SERVICE CALL'S A YEAR(3) NO!!
Date created: 2010-06-21
Years owned: 3
I just read some of the reviews on Carrier, Ruud & Rheem. I would be jumping through hoops if my 2 1/2 year old Goodman gph1548 still under warranty had only had twice the problems as the most unsatisfied of them. I am starting the 4th week with no AC in the hottest June I can remember. Unit needs an indoor coil they have but refuse to ship until they have a $25000 order to this area. Now, it needs a compressor also. Compressor for this unit doesn't exist. ETA for a compressor that would have to rigged up (unpaid labor) to work was yet a few more weeks. The first two winters I had to use space heaters and heat strips. Third winter, unit worked just enough that the heat strips carried us but quit as soon as AC was turned on due to Low R410. Anyway, 2 1/2 years 3 compressors, 3 reversing valves, 2 expansion valves, 1 total unit replacement, 1 indoor coil,$1000+ out of my pocket, untold amount out of my contractors. No response from Goodman to my letters, the still under warranty GPH1548 is now setting in a field behind the barn. Ruud, Carrier or Rheem will be installed tomorrow then to the court house to file suit.
Other GPH15M Reviews
Consumers who bought the Goodman GPH15M cite its economical price tag, compared
to competitors such as Carrier and Trane, as a major motivation in their purchasing
decision. Reviewers on hvac-talk.com note that the manufacturerís reputation for quality
has continued to improve in recent years, and point out that with proper installation and
regular maintenance, the Goodman GPH15M should run successfully for years. At least
one professional HVAC installer on the website remarked that he was fully satisfied with
his own GPH15M heat pumpís performance.
Consumer reviewers also responded positively to the heat pumpís 10-year limited
GOODMAN GPH15M Model Numbers
The GPH15M is available in different models which vary in efficiency and capacity.
|Model Number||SEER / HSPF||BTUs per Hour|
|GPH1524M41*||15 / 8||0|
|GPH1536M41*||15 / 8||0|
|GPH1560M41*||14 / 8||0|
Goodman provides a 10-year limited warranty for all parts for its GPH15M heat pump.
The homeowner redeeming the warranty must own the single-family house in which
the unit was originally installed. In addition, the unit must have been registered online
with the manufacturer within 60 days of its original installation. In instances where these
conditions are not met, the heat pumpís parts still are warranted for five years from the
date of installation.
In some locations, dealers can offer GoodCare, Goodmanís extended service plan
covering the parts and labor for the heat pumpís installation.