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Consumer Reviews of DUCANE heat pumps

#63  of 85 brands of heat pumps

21% of customers recommend
2 of 5 stars 92 reviews

  • Very Satisfied
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  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2007-03-22 Name: L. Schizas
Location: Montreal, Quebec
Years owned: 3

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

From the very beginning our heat pump has not worked properly and now the company that sold it to us has gone under and we are left once again with a bloody heat pump, the second purchase that doesn't work. That totals to close to 20,000 spent on two heat pumps in less than 15 years and this is ridiculous. If anyone knows where I can contact Ducane to please try and help us out here in Canada, I would appreciate it.

Date created: 2007-01-27 Name: clint henderson
Location: MD
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Have installed new 13 seer heat pump. The a/c worked great but in heat the outdoor unit locks out on high pressure. Green light flashing on cb board. The unit has no high pressure switch. Upped the transformer to 50va but still having problems.

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