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Comfortmaker CCH9 Heat Pump

#2 of 2 Comfortmaker Heat Pumps

Updated: May 11, 2018

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Overview of the CCH9

The Comfortmaker CCH9 is a two-stage heat pump with an efficiency rating of up to 19 SEER and 10 HSPF. It is Energy Star qualified, with a variable-speed fan which operates mostly in low stage for quiet, efficient temperature control. The CCH9 is dual fuel capable with a compatible gas furnace, and it can be paired with an Observer communication wall control for remote access. A soft-mounted compressor, compressor sound blanket, and Quiet Shift defrost provide operating sound levels as low as 66 decibels. A galvanized steel grille panel cabinet with durable corner posts and a high-gloss baked-on powder coat finish protects the unit against corrosion and weather hazards.

Consumer Reviews of the Comfortmaker CCH9

Compare to Other Comfortmaker Heat Pumps:
  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

best product icon  What are the 10 Best Heat Pumps?

Date created: 2018-05-11 Name: Robert Heitner
Location: Newton, NJ

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Heat exchanger fan kaput in 8 years."
The heat exchanger fan broke in the 8th year. Never happened before on any type of furnace in that time. It is completely impossible to contact Comfortmaker. Tried to send an email, would never take install date, any date. No phone, no chat, no service whatsoever. Do not buy because of this. Looked up my model number on their website, unknown phrase. That is completely unacceptable. My installer, service retired.

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Other CCH9 Reviews

Among the very few online comments regarding the CCH9 is one on from a homeowner asking for opinions about a quote he received. The CCH9 was part of the quote. There were several opinions on different systems, mostly regarding the ductwork.

CCH9 Warranty

Product registration is required within 90 days for maximum warranty coverage. The Comfortmaker CCH9 heat pump warranty is comprised of the following:

  • 10-year parts limited warranty
  • 10-year No Hassle Replacement limited warranty, which provides a one-time replacement with a comparable unit if the compressor, coil or heat exchanger fail due to defect

Labor costs are not covered by the warranty.

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