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Consumer Reviews of COMFORT-AIRE heat pumps

#37  of 82 brands of heat pumps

40% of customers recommend
3 of 5 stars 5 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2016-11-18 Name: Nancy zinck
Location: Lunenburg, n.s.

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"EEV defective"
We called for service and were told it might be leaking gas. They checked it, and it wasn't leaking. This cost us $300.00. Then, we were told it's probably the eev not working. Were told the part would be covered under the warranty, however the labour would be approx. $600.00. So, we would definetely not recommend this brand, a Kerr "comfort Air". Shop around....the unit is only 1 year old.

Date created: 2016-08-22 Name: T. McDonald
Location: Grand Rapids, MI

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Cowards that hide behind voicemail box!"
Blower motor that was noisy from day 1 failed after 2 1/4 years. "No you don't have a 5 year warranty. Only 18 months." Replaced it for $1,100 and 4 months later, problems again. Turns out the controller board has had at least 3 "upgrades" to solve problems with ECM motor controls. Now I have to replace the controller board (that they needed 3 tries to get right) for $500 plus installation and original service call. So after about $2,000 dollars, I hope they have fixed their design and manufacturing problems. Factory wont return calls (Voicemail). They are chickensh#t. Won't stand behind their products. How many thousands of dollars have consumers spent to fix their problems? Must be staggering.

Date created: 2016-02-05 Name: john pedroni
Location: Lorraine, Quebec, Canada

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Heat pump, model BHV18SBM"
Died after 3 years. Needs an IPM board, plus a new electro valve. Awaiting answer of the manufacturer.

Date created: 2015-11-16 Location: Scranton, PA

Satisfaction Rating:

5 of 5 stars Very Satisfied

"High Quality at Great Price"
My Comfort-Aire 13 SEER 1.5 Ton scroll heat pump is the best pump that I have ever owned. I recently inherited a home (unfortunately not in the best condition) from a relative who passed away. I knew I would need to put some money into the project and I was OK with this. I also knew I would need to buy a bunch of equipment so I was actively looking at cost friendly and high quality products. After finding this Comfort-Aire I was impressed. The reviews were accurate and the equipment was wonderful. There is no getting around the high performance of this piece. I write this as a really satisfied customer and would like to recommend this brand and model to others. I went from being someone who was wary of the product at first to someone who is now a very satisfied customer and would recommend this unit to others looking for quality at a low price!

Date created: 2014-08-11 Name: R J Hancock
Location: myrtle beach sc

Satisfaction Rating:

5 of 5 stars Very Satisfied

"My mini-split"
Dual head unit has run great for two years. Installer did a great job. Average summer temperature in SC is 90 degrees. It keeps up great.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

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