Consumer Reviews of Coleman heat pumps
Read more about Coleman heat pumps
Date created: 2018-02-19
Name: T. Tolliver
Bought this unit Nov 2016, very loud, cuts on and off every 5 minutes. A class action lawsuit was filed against this company last year over them using defective copper in their units since 2008, but unless you had a failure before Aug. 2017 you are not covered. Started having problems in January 2018 and called advanced heat and air who installed it just to find out the copper line had split and all the refrigerant had leaked out and I would have to pay almost $500 to fix it. Needless to say I can't afford to pay that after I paid $4000 for this piece of junk that is obviously nothing but a money pit . Johnson Controls will not stand behind their products so buyers beware.
Date created: 2018-01-06
Name: Stephen Skeen
Location: Trinity, NC
"Coleman units suck"
Elite Air of Trinity North Carolina installed our new Coleman Heat and Air System. The unit is horrible. My in-laws built a new house on our land during the same time. Our houses are less than 2 years old. Their until has already required 6 service calls and is still not performing efficiently. The Coleman units are horrible or the company who Installed it ( Elite Air) has issues. I highly recommend staying away from both. It was one of my worst choices ever.
Date created: 2017-12-08
Name: Josh S
Location: Charlotte, NC
"Ch16 heat pump"
So far itís going on the second winter, December now, I have it paired up with a nest stat, and Coleman modulating gas furnace, this pairing has been excellent Iím in Minnesota and the energy savings have been phenomenal with this system. House is 3200 sq feet and spray foamed and is costing me less money to heat then my previous 800 sq foot home
Date created: 2016-12-24
Location: North Carolina
"Going on 3 repairs under the 10-year parts and labor warranty."
About 1.5 - 2 years old. Going on 3 repairs under the 10-year parts and labor warranty. Yearly maintained 2 times a year by Coleman authorized dealer. Was not a cheap heat pump model -- around $5,500 dollars. You will need the warranty.
Date created: 2016-12-03
Name: Vicky vaughan
Location: North Carolina
"It's 15 yrs old"
It's 15 yrs old and only minor issues....... Overall been a good unit but time to replace....it still works
Date created: 2016-08-10
Name: Heather Futrell
Location: Wendell, NC
"Don't buy Coleman"
We purchase a heat pump in October of 2014. In May of 2016 our AC went out. We called the company that installed it to discover that a covering meant to keep 2 lines from coming into contact and "fallen or been pushed" down, thus allowing contact. The result was a hole that released all of the Freon in our unit at the cost of $500 for just Freon replacement! No labor included! When Coleman was contacted we were told we didn't buy the service plan so we weren't covered...What service plan! Never heard of a service plan! Never offered a service plan. So they admit that it's the fault of Coleman or the company that installed it but won't pay for it because we didn't magically know about the service plan we weren't offered! We should have know better...we also had a hot tub by Coleman. The pump on it went out in less than one year. They did replace that, but it lasted less than 2 months and when we called they told us we were out of the 1 year warranty! No replacement without us paying for it! Don't buy Coleman!
Date created: 2016-07-09
Name: Naomi Christensen
Location: Espanola, NM
"Coleman AC/furnace combo"
Unit has performed well, heating during the winter and cooling during the summer. It's easy to maintain compared to servicing swamp coolers on the roof of our home. Have the ability to control both heating and cooling functions with one thermostat as opposed to manual operation of swamp coolers. The AC function is much cleaner than swamp coolers.
Date created: 2016-06-22
Immediately upon install, we could feel a noticeable difference in the cooling of our home. While we have not owned this unit long enough to rate its performance or its operating costs, we are satisfied with the installation and immediate results.
Date created: 2016-01-25
Location: Panama City, FL
"I am satisfied with the Coleman Heat Pump that I have installed in my home."
When my home was built I had a Marvair water to air heat pump installed that was very economical and worked well in conditioning my home. The only drawback was what to do with the water that went through the system, most of the time I used it to irrigate the yard but in wet weather it just made a mess. After 15 years the system went bad. When I went to replace it I changed to an Air to Air heat pump by Coleman. I have been very satisfied with its performance. It operates as efficiently and economically as the water to air unit, and runs quieter. It has been installed now for 15 years and I have only had to have one relay replaced on it. I'm happy with its performance and how long the equipment has worked without any major repairs. I would and have recommended the brand to others.
Date created: 2015-10-31
Name: Dee Hall
Location: Durham, NC
"My home is more comfortable than ever."
This was the second heat pump replacement since our house was built. The first did not perform well or last very long because the contractor did not give us good advice. We are thrilled with this Coleman unit so far (only installed four months ago) but it has made our home so much more comfortable and our power bill has gone down. Hopefully I will have a strong recommendation after we have lived with it months/years from now.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.