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Consumer Reviews of Carrier heat pumps

#44  of 84 brands of heat pumps
31% of customers recommend
2 of 5 stars 216 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
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Date created: 2008-03-14 Name: OK1wire
Location: Washington
Years owned: 30

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

This unit was added to an existing forced air electric furnace in 1978. When the Kw-hour went sky high and the unit sounded like an airplane engine I knew I needed a new compressor (1994). No other maintenance was required other that an occasional top off of coolant. This unit supplied reliable heat at a reasonable price for 30 years. In the Washington climate the cooling feature was never used. Now, in 2008, kw-hour are rising again so it looks like I'll soon have to invest in new technology. The price of yearly inspections, a new compressor, and now a new system wipe out a lot of the heating cost savings attributed to the heat pump.

Date created: 2008-02-18 Name: M Schmidt
Location: Dallas, TX
Years owned: 28

Satisfaction Rating:
5 of 5 stars Very Satisfied

Our Carrier heat pump unit is OEM to the house, built in 1980, just north of Dallas Texas. We've replaced the outside motor several times, and the inside unit once early in it's life. Otherwise the unit has been more than serviceable, especially considering the extreme heat of Texas
Date created: 2008-01-21 Name: T. Dent
Location: Vancouver, WA
Years owned: 15

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Worst equipment I've ever owned. We put the system in about 14 years ago and paid about $6500 for a split system. In that time we have had over $2500 in repairs. I'd never buy a Carrier again unless they gave it to me for free and maintained it for life.
Date created: 2007-05-24 Name: D Mertes
Location: Grafton wis.
Years owned: 1

Satisfaction Rating:
5 of 5 stars Very Satisfied

I installed a new Carrier 58UVB and HNA6 HYBRID system for energy saving reasons so far I'm very pleased with the comfort level that I noticed and my gas bill went down with not much added to my electric bill
Date created: 2007-05-11 Name: Bonnie Murrell
Location: Gibsonville, NC
Years owned: 25

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

I've been very pleased but now I need to replace it, not because it's not working, but because it just doesn't heat and cool as well as it used to. I would like the closest thing I can get to the one I have.
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to They do not necessarily represent the opinions of

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