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Consumer Reviews of Bryant heat pumps

Popularity:
#24  of 84 brands of heat pumps
36% of customers recommend
3 of 5 stars 103 reviews

  • Very Satisfied
    34
  • Somewhat Satisfied
    4
  • Neutral
    2
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    61
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Date created: 2008-06-08 Name: Keith Richmond
Location: Raywick, KY
Years owned: 7

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Bryant Heat Pump - Big Disappointment!"
We have had to add 3 pounds of freon to our 2-1/2 ton unit every year since we've owned it, due to a leak in the coil that they say they can't repair. The capacitor also went out after year 4 and had to be replaced. Repair costs to date are $700. After the warranty expired, the dealer who installed the unit won't even return our phone calls requesting service. Don't waste your money on a Bryant. I wouldn't put another one in, even if they were giving them away for free.
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