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Consumer Reviews of Bryant heat pumps

#22  of 80 brands of heat pumps

38% of customers recommend
3 of 5 stars 93 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2008-12-07 Name: R. Williams
Location: Rome, Georgia
Years owned: 14

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Bryant 10 SEER Heat Pump"
Installed in 1994 and worked great untill last week when the outside fan stopped working. $200 repair and good for another year or two.

Date created: 2008-10-08 Name: Eric Midgette
Location: Jonesboro, Indiana
Years owned: 4

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Geothermal units numerous leaks will not warranty from manufacturer or dealer. Dealer installed without checking water quality and said we the owners were not professional??? Who are the professionals in HVAC installations???

Date created: 2008-06-08 Name: Keith Richmond
Location: Raywick, KY
Years owned: 7

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Bryant Heat Pump - Big Disappointment!"
We have had to add 3 pounds of freon to our 2-1/2 ton unit every year since we've owned it, due to a leak in the coil that they say they can't repair. The capacitor also went out after year 4 and had to be replaced. Repair costs to date are $700. After the warranty expired, the dealer who installed the unit won't even return our phone calls requesting service. Don't waste your money on a Bryant. I wouldn't put another one in, even if they were giving them away for free.

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