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Consumer Reviews of Bryant heat pumps

#23  of 82 brands of heat pumps

37% of customers recommend
3 of 5 stars 95 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

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Date created: 2008-12-30 Name: Jon
Location: Pennsylvania
Years owned: 19

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Bryant Heatpump"
The Bryant system was installed 19 years ago when our home was built, and it is still running! The thermostat just recently went wacky, but the heat pump and air handler still run fine. Do yourself a favor, have your heat pump system serviced at least once per year! We did, and it has lasted far longer than it was supposed to last.

Date created: 2008-12-23 Name: H L Moore
Location: Georgia
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Bryant Dealer"
We live near Atlanta,GA and after almost 14 years had to replace our downstairs heat pump (Split System)We found our local dealer on the Bryant website. Local dealer brings unit to our home and installs it 12/12/08 without filter?DUH Should have seen this one comming.Wife had to go buy filter at home depot . Bryant contacted state rep who says he will arrange meeting with our dealer because unit will not work properly and dealer comes to our home and does not understand how to read error codes and can not fix the system? Dealer states we need and electrician to fix our system????Dealer will not give a receipt for us to get 350.00 dollar rebate from our power company????

Date created: 2008-12-07 Name: R. Williams
Location: Rome, Georgia
Years owned: 14

Satisfaction Rating:

5 of 5 stars Very Satisfied

"Bryant 10 SEER Heat Pump"
Installed in 1994 and worked great untill last week when the outside fan stopped working. $200 repair and good for another year or two.

Date created: 2008-06-08 Name: Keith Richmond
Location: Raywick, KY
Years owned: 7

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Bryant Heat Pump - Big Disappointment!"
We have had to add 3 pounds of freon to our 2-1/2 ton unit every year since we've owned it, due to a leak in the coil that they say they can't repair. The capacitor also went out after year 4 and had to be replaced. Repair costs to date are $700. After the warranty expired, the dealer who installed the unit won't even return our phone calls requesting service. Don't waste your money on a Bryant. I wouldn't put another one in, even if they were giving them away for free.

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