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Consumer Reviews of AMANA heat pumps

Popularity:
#40  of 84 brands of heat pumps
33% of customers recommend
2 of 5 stars 183 reviews

  • Very Satisfied
    59
  • Somewhat Satisfied
    3
  • Neutral
    3
  • Somewhat Unsatisfied
    10
  • Very Unsatisfied
    108
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Date created: 2008-02-24 Name: Doug Gray

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
Bought it for the name and advertised warranty. 1k rebate. 3ton unit. Runs continually. Will not switch temperature without going into auxilary heat mode. Heat strip fried, unit froze, new swithces,ect. 7 trips from the company repairmen and still not fixed. Less than 2 weeks old. 18 seers of trouble.

Date created: 2008-01-24 Name: Charles Suehs
Location: Dripping Springs, TX
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
We have had to repair this Amana Heat Pump every year since its install five years ago. The parts for the first two repairs were covered under warranty. The controller board went out. The blower went out. Outside motor went out. Had to install a hard-start capacitor on the outside unit. The relays for the heat strips went out $400 parts and labor. Blew smoke into the house. We are disappointed to put it mildly.
Date created: 2008-01-18 Name: James
Location: Philadelphia, PA
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
Our Amana heat pump crashed and burned a few months after the 5-year part of the warranty ended. We paid $400 to have the fan fixed and then the compressor shorted out and died. Thankfully the compressor is still under warranty but we've been told that the cost of the labor to install it, which is not covered under the warranty, will likely make purchasing a new heat pump the wiser decision. So, our Amana heat pump basically served us for 5 years. We think that's a poor return on our investment. We will never buy another Amana heat pump again and it is likely that we will think twice about buying anything made by Amana again.
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