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AMANA ASZC16 Heat Pump

Updated: Aug 31, 2016

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Overview of the ASZC16

The Amana ASZC16 is a high-efficiency, split-system heat pump with an efficiency rating of up to 16 SEER and 9.75 HSPF. The ASZC16 features a two-stage Copeland UltraTech scroll compressor and a two-speed condenser fan motor. A high-density foam compressor sound blanket combines with a sound control top to ensure quiet operation. The ASZC16 has built-in expanded ComfortAlert diagnostics, including indicator lights and storage of six fault codes. The cabinet has a baked-on powder paint finish and rust-resistant coated screws to prevent against rust and corrosion.

Consumer Reviews of the AMANA ASZC16

Compare to Other Amana Heat Pumps:
#5  of 6 Amana Heat Pumps
2 of 5 stars 6 reviews

  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied

best product icon  What are the 10 Best Heat Pumps?

Date created: 2016-08-31 Name: R. Klesius
Location: Calabash, NC

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Don't even think about it"
I bought this unit to replace an older Trane with a bad compressor. It's the worst decision I have ever made. This unit has failed at least once every summer since installed in 2011. The first was a burned out circulator fan motor. I was told the problem was due to a surge after a power failure, however we've had more than a dozen since then with no problems. The other problems have always come from a leak resulting in total loss of coolant which shuts the system down. Over the past five years my wife and I have spent more than two months total without the use of the heat pump. We live in coastal North Carolina where the typical summer weather is in the nineties. The only saving grace here is the ten-year parts and labor warranty meaning that the company has had to pay for my inconvenience. I had a good price on this, but apparently I would have done better by spending more. I recently sent the CEO of the company that manufactures Amana a letter stating that I would never buy another Goodman product and I won't. Hopefully, someone will be able to learn from my mistake and do better.

Date created: 2015-01-10 Name: Howard
Location: Oviedo, FL

Satisfaction Rating:

5 of 5 stars Very Satisfied

I'm Howard, I inherited an Amana heat pump. It cooled quite well but the condenser shut down while heating. The heat pump's TXV part was replaced and now the heat is great. I've read all the other comments and realized that most of the problems were the contractors you hired. I have been installing Goodman for 16 years. I service all systems. Goodman has the least problems.

Date created: 2014-08-14 Name: J Chase
Location: Greer SC

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"16 seer Heat Pump"
Lots of problems that took more than three months to clear up. The control board kept locking out the unit. This went on day after day. We went through grounding rods (system error codes indicated power problems) they replaced the control board, no change. Every time it rained or the humidity was high it locked up. Seemed like every time you looked at our driveway there was a heating and air truck parked there. After about two and half months of this crap I called the supervisor at the hvac company and told him to fix it or remove it. When came out I gave him a demo of the problem. We got the unit running, then I took a garden hose and sprayed it with and mist (like rain). Two minutes later it went out. And finally the supervisor took the unit apart. He found the problem, some jackass cable tied some wires to a hot copper pipe. The insulation melted and when it got wet enough it shorted out. It was rewired and tied off to the frame. I don't think anyone at the assembly plant would have made an error, it has to have been in the design. Whoever did this must be an idiot!! You don't tie wire to anything hot or cold. You tie them off somewhere neutral.

Date created: 2013-11-29 Name: M. Wisdo
Location: Orlando Florida

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Amana Heat Pump - I Cannot Recommend"
Purchased the top of the line Amana heat-A/C system in August 2011. When the system is working, it does an excellent job of cooling my home in Florida. However, my pleasure was short lived in June of 2012. The ECM motor failed, labor cost $490.00. In August of 2012, the control board failed, labor cost $210.00. In November of 2013, the ECM motor failed again, labor cost $490.00. My air conditioning system is 2 years and 3 months old and has broken down 3 times, twice in the heat of the summer and I had to wait for parts. All parts were covered under the manufacturer's warranty but based on the repair history, I cannot recommend this product.

Date created: 2013-07-22 Name: Tony Cataquet
Location: Tampa, FL

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

"Stay Away - Costly Repairs"
I replaced my AC system with an Amana ASZC160481 heat pump and matched "air handler" in May 210. I chose Amana because the good reviews and potential energy savings. The first year the unit worked like a charm. Then in June 2011 the unit lost refrigerant. $720 later it was running again. January 2013, the unit lost refrigerant again. A leak was found near the compressor and $864 later it was running again. A year later in January 2013, it lost refrigerant again. They found a discharge line leaking and a defective Schrader valve. $720 later it was running again. Today, 21 July 2013, the unit stopped cooling. The heat pump is not running, the lines near the compressor look oily and there is a lot of green oil in the bottom of the drain pan. Is this going to be another $800 down the drain? If I knew then what I know now, I would have stayed away from Amana.

Date created: 2012-07-22 Name: Warren Wright
Location: Lakeland FL

Satisfaction Rating:

5 of 5 stars Very Satisfied

Our Heil heat pump went out after 19 years, the last few years being expensive. Our replacement decision was based on two things, Contractor history/reputation, and value. We chose our contractor based on prior service, and reputation. They answer the phone in person, and show up same day, and are one of our largest and best known local contractors. We chose the amana aszc 16 which, feature wise, is their top of the line (they do offer the same features in an 18 Seer). We were able to get amana's top of the line for less than some other brands "middle of the road" units. We now have a variable speed air handler (rated 100% efficient by the epa!), coupled with a Copeland dual scroll compressor in the new heat pump. If the compressor ever fails, amana will replace the entire heat pump. all other parts are covered by a ten year warranty (it says so on the warranty itself). We paid a few dollars more to include a ten year labor warranty. The only requirement is a once a year service call for $85 (the first year is free). The heat pump itself has a higher than advertised hspf rating of 9.8. Our house feels better than it ever has. We can control the indoor temperature and humidity independently, which, here in Florida, is important. We can digitally view the indoor temperature, the outdoor temperature, and the indoor humidity level right on our thermostat. The unit is quiet, and we are comfortable. So, from amana, we got the best warranty in the business, top of the line features, and installation and service from one of our most reputable local contractors, for a price below some competitors lesser units. I couldn't be more pleased.

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Other ASZC16 Reviews

There are very few online comments about problems with the Amana ASZC16. Reviews on several online forums mention that Amana is actually a Goodman product, which in the opinion of the reviewers is not a good thing. Comparisons on gardenweb.com between the ASZC16 and comparable models from Trane, Rheem and Carrier seem divided quite evenly among consumers, with the Amana warranty getting a lot of positive comments.

ASZC16 Warranty

Product registration is required for maximum warranty coverage. The Amana ASZC16 warranty is comprised of a Lifetime Unit Replacement limited warranty and a 10-year parts limited warranty. If the unit is not registered within 60 days of installation, the warranty lasts for a period of up to 5 years.

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