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AMANA ASZ16 Heat Pump

Updated: May 31, 2016


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Overview of the ASZ16

The Amana ASZ16 is a high-efficiency, split-system heat pump that provides an efficiency rating of up to 16 SEER and 9.0 HSPF. The ASZ16 features a two-speed condenser fan motor, and a two-stage, high-efficiency Copeland UltraTech Scroll compressor. High and low-pressure switches are factory installed, along with a bi-flow liquid-line filter dryer. A high density foam compressor sound blanket and the Amana-brand sound control top provide quiet operation. The ASZ16 is both AHRI certified and ETL listed, and uses the environmentally-friendly R-410A refrigerant.

Consumer Reviews of the AMANA ASZ16

Compare to Other Amana Heat Pumps:
Popularity:
#3  of 6 Amana Heat Pumps
3 of 5 stars 9 reviews

  • Very Satisfied
    5
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    0
  • Very Unsatisfied
    4

best product icon  What are the 10 Best Heat Pumps?

Date created: 2016-05-31 Location: Nashville, TN

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Amana Brings the Heat"
I've owned this Amana heat pump unit for almost a year now. I moved into a new construction home and this system was included with it therefore it is a brand new unit. So far, I've only gone through one winter with the system but I have no complaints. I think the unit does a great job of heating my house and I haven't noticed any issues or increased utility costs. I've never had to replace this unit. This heat pump is a high efficiency unit and kept my utility bills low during the winter months and had my entire home heated quickly when I needed it to. I would buy the same brand again and recommend it to friends. In the summer months it had done a great job of keeping the house cool as well. I haven't noticed any loud noises and the unit it's moderately quiet compared to other units that I have experience with.


Date created: 2016-04-20 Location: Blountsville, AL

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Amana Heat Pump in Alabama"
We have had our heat pump for 9 years. We had it installed before we moved into our house. We purchased this particular brand because it came with a lifetime warranty on the compressor. We have had the outdoor unit replaced once using the warranty after the compressor locked up the year after we had it installed. Since then, we have had very little done to it. In the summer, temperatures in Alabama can reach 100+ degrees and the heat pump still does a good job keeping the house cool. During the winter, we do use our emergency heat so that the heat pump does not run for long periods of time trying to warm the house. This has worked well for us, even when the outdoor temperature is in the teens. We use our regular heat when it is not too cold outside and the unit still does fine. Overall, we have been satisfied with our Amana heat pump. We have had it serviced once a year, with the outdoor and indoor coils being cleaned. If we had a complaint, it would be that it is not as quiet as the newer units that are advertised, but it is still quieter than our neighbor's outdoor unit. When it comes time to replace our Amana unit, we will definitely consider buying another unit. Unfortunately, the model we have is no longer available, with the warranty we have.


Date created: 2015-08-12 Name: Ken Rosser
Location: Kentucky

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Don't waste your money"
Purchased new in 2007 with 10 year parts and labor warranty. The unit has been down 3 weeks now in this heat. First it was the expansion valve and it quit again the next day. Now it's the outside coil. Customer service stinks. Hours on the phone and no one will return calls. Stay away.


Date created: 2012-10-12 Name: Richard Westfall
Location: Fort Worth, Texas

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"4 Years $3000.00 Labor Cost"
I have always utilized Amana Heat pumps in all my new homes due to their low energy usage. I paid more for the piece of mind knowing it was better quality than a typical builders grade model. Now I have a customer that has paid $2185. in service calls and repair bills! Yes Amana suppled the parts but the customer paid for all the labor. Now she has called me that the compressor failed and under her "Life Time Warranty" it will cost another $900. for labor! It's time for me to part ways with Amana..


Date created: 2012-10-12 Name: Barry D Yingst
Location: Hiram, GA

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Leaky Exchanger after only 4 years"
After only 4 years the inside exchanger (coil) has a leak. It cost me $75 for the first visit to diagnose, $225 for the second visit to do a "leak search", and today I will have to pay $450 to have the coil replaced! That's $700 for a machine that has only been installed 4 years folks! The servicer showed me the leak and there was quite a bit of rust too. I have read many reviews on here with the same failed part in a short amount of time. Has anyone been able to get Amana to refund some these outragious service costs??


Date created: 2011-01-27 Name: Dexter
Location: Fort Worth, Texas

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Very satisfied"
I got my new Amana asz16- 16 seer 5 ton heat pump system. It's only 5 days installed and so far I am very satisfied with its performance. It is very quite outside compared to my neighbors heat pumps.It was professionally installed and they put 2 air returns on the furnace. I have an indoor and outdoor thermostat and the readings are accurate compared to the thermostat of the unit. I put my unit at 70 degree f and it has been performing great. I can't wait to test it's performance during summertime here in Texas. So far I am looking forward to see if there will be a significant cut in my electric bill. The lifetime warranty on the compressor and the 10 year parts the installer guarantee is quite a plus. so far so good.


Date created: 2010-04-13 Name: HP Gui
Years owned: 2

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Amana Heat Pump"
Warning to prospective heat pump buyers: 1) Some folks try to save money buying bootleg Amana equipment over the internet w/o a warranty and then complain bitterly about lack of support when their low-ball installer botches the installation. 2) The Amana brand consists of the regular Amana models, plus a budget selection called Distinctions. The former has top-of-the-line features, the highest heating efficiency ratings, and the best warranty/support in the business, bar none. So please take ultra-negative reviews with a grain of salt because some posters will not tell you which equipment they bought or from whom. My Amana ASZ16 HP + ADV8 furnace were purchased from and installed by an authorized Amana dealer. They have provided excellent service and support. My dual fuel system replaced a 17-year-old gas furnace/AC setup. Total energy consumption (mostly heating) has gone down 45%! I also get outstanding comfort levels since I did the right thing and replaced my old ducts with larger ones able to meet the higher airflow requirements of a 4-ton heat pump. As much as I like the system, any knowledgeable HVAC person will tell you that the key to a good system is NOT the equipment, but rather a proper professional installation. Best of luck to you!


Date created: 2010-03-19 Name: M. M.
Years owned: 1

Satisfaction Rating:

1 of 5 stars Very Unsatisfied

Review:
"Amana HP"
Purchased asz16 hp in may of 2010. AC worked great. When we switched over to heat, reversing valve was bad. The installer replaced the valve with the same issue. I contacted Amana/Goodman mfg. and made a big stink to the VP of customer relations. A new hp was shipped. When the installer arrived with unit #2, it was sent from the factory broken. Amana along with the installer upgraded me to asz18 hp (unit #3). It arrived the next day. Amana assured me that this model did not have any issues with the reversing valve but it only lasted 1 day before the reversing valve went bad. Unit #4 was sent out. It worked fine for a week then the defrost board failed. It was replaced and unit #4 has been working fine on heat mode. Today, I switched the system over to AC just to check everything out and it will only blow hot air. So I contacted the instaler and was informed that Amana has a problem with the AC now. Good thing my installer has a 1 year satifaction or 100% refund. I would not recommend Amana to anyone.


Date created: 2009-09-15 Name: D. Boyd
Location: Northwest
Years owned: 1

Satisfaction Rating:

5 of 5 stars Very Satisfied

Review:
"Great System"
I am a electrical contractor, I have wired in many different heat pumps for over 15 years. After seeing all that I had to choose from, I chose a Amana asz16 Heat Pump. I live in the Northwest and a/c is not that important but heating is. Amana is only average in cooling cost, but the heating is the best I could find. hspf of 9.75 is great.


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Other ASZ16 Reviews

There are a few complaints by consumers on online forums about the ASZ16, but several of them on hvac-talk.com appear to be with the service techs and not the unit itself. A couple of users on doityourself.com stated that they love the ASZ16, while a couple others complained about delivery time for parts under warranty and the labor costs to install the parts.

ASZ16 Warranty

The Amana ASZ16 heat pump is covered by a Lifetime Unit Replacement limited warranty and a 10-year parts limited warranty.

 
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