Salt Lake City, UT
Date created: 2018-11-10
Very Bad Choice
We purchased this furnace after the 20+ year-old, low efficiency furnace finally gave out last October, 2017. I was looking forward to replacing it with a high efficiency and more quiet model, which is why I went with the more expensive 96%, 2 stage, variable speed (ecm) model. Once installed, the first problem was that it was so loud that it felt like being in the back seat of an old md-80 jet airplane. This required adjusting down the speed of the motor as much as possible so that it was tolerable - but not quieter than the old unit I replaced. We were told that this would make it operate even more efficiently and we even replaced old return vents, and registers, plus cleaning of ducts, to try to minimize the noise, to no avail. I even replaced my thermostat with a Nest model to better control the furnace settings. After a year of use, looking at my gas usage history for the past three years, I see that the amount used has not changed at all, even though we had a very mild winter last year (Salt Lake City, IT). When looking at the weather
adjusted usage, it shows a marked increase in gas consumption! Trying to deal with York (Johnson Controls) has also been a waste of time. They offer no assistance at all and will throw the blame back on your home. I am beyond disappointed and wish I had read reviews sooner. If you are looking for a new furnace, stay away from York and Johnson Controls. Save yourself some grief.
North Bay, ON
Date created: 2018-06-21
Question - LED flashing problem
Question is - furnace now almost three years old. Since installation
when in Normal operation with no call for heat - led light has been
flashing Green. Now it is flashing Amber. Technicians say this is
"Normal" because this model is Modulating Model and therefore always has Amber led. I have reviewed the Manual - I can find several places where Normal Operation with no call for heat is Green Flashing led. Can you tell me why for the past couple of years it has been Green led flashing -- and now it has changed to Amber led. From a layman's perspective there is a problem. Help please - an e-mail would be appreciated. Manual for owner use should be more specific.
Date created: 2018-02-21
No need for dehumidifier
Most of the day use only first stage of heating. No need for
dehumidifier. I like the option that I can select fan speed and even
disable second stage heating however I wish that it was done by buttons
not by jumpers. If it would be a bit more quiet it would be great.
Date created: 2017-05-15
New Hamburg, Ontario, Canada
Date created: 2016-05-10
Last Febuary, 2015, was one of the coldest winters on record. We went away
for a few days to visit our daughter. We get our house cleaned every 2
weeks and luckily that's when our 25 year old furnace quit. Arrangements
were made and the contractor left an industrial electric heater in our
hall so the pipes wouldn't freeze until we could return. The day after
we got back a new furnace was installed and no charge for the heater
which was there for a good 4 days. The installer recommended York and he
was finished in one day. The charges were reasonable and he was very
professional, quick and efficient.
Salmon Arm, BC, Canada
Date created: 2016-04-21
Very happy with the York furnace and service with Proair Heating
Blind Bay, BC, Canada
Date created: 2016-03-03
New furnace feedback
We previously had in-floor radiant heat in the lower level, with forced
air heating the upper level. Our previous heating system was very
inadequate and inefficient. The old system cost an average of $250 per
month to heat our approximately 3000 square foot two level home. There
was no evenness to the heat; areas within the home that were very cold,
and other areas were hot. And the old system was very noisy. Our new
York, natural gas furnace is saving us approximately $75 per month. It
is extremely quiet to the point you do not even hear the furnace start
during the night. And the heat is evenly distributed throughout the
home. I have definitely recommend the York, natural gas series tm9v
furnace to others.
St Paul, MN
Date created: 2016-02-21
Great unit, excellent installation
We replaced a 23-year-old Carrier furnace that was having major problems
starting up and entering recovery mode. Waking up to a cold house and
not knowing if the furnace would kick in became too unpredictable over a
3 week period and we felt compelled to shop around for a new furnace.
Standard Heating in the Twin Cities attempted to repair the old furnace
first, but when it became evident that the issues were more major, we
asked for a sales call. Overall, the York furnace is very quiet. We
really like the 2-stage capability and really like the ECM fan. This is
a major upgrade for us, and we can notice that the heat is now very
balanced in our house. Very happy and by registering the unit, we ensure
that we get the 10-year warranty and the extremely long warranty on the
Whitby, Ontario, Canada
Date created: 2015-11-25
York furnace installation
Had our new furnace installed in October 2015 by Aire One East. The salesman
was excellent to deal with, sold us only what we needed at a very good price
with extended warranty from manufacturer included. The installers were
professional and left our home clean. The furnace is very quiet and seems to
run less than the old one did yet our home feels warmer and more
comfortable. We have noticed reduced gas usage in our first billing.
Little Egg Harbor, NJ
Date created: 2015-09-04
I had a very positive experience with Allied Construction when they
installed my new gas furnace, water heater, and air conditioning system.
They were very professional and told me exactly what would be done. They
also told me how to operate the components of each item. The units that
they chose were perfect for my townhouse.
Date created: 2015-07-17
New furnace and A/C
So far, so good. Like the look and the quietness of the equipment. Plus,
we are very comfortable now.
Date created: 2015-01-22
We installed a new York system. The system is extremely quiet and we
could feel the difference immediately. I don't know about other furnace
units but the company was great and easy to work with.
Sterling Heights, MI
Date created: 2015-01-18
York furnace and air filters
No complaints with the furnace 1 year after installation. It heats well
and is reasonably quiet. My one complaint is with York's attempt (or at
least Mastercraft, the installer) to force you to use the installer to
get new air filters from them (the high-efficiency pleated ones that are
several inches wide). I went online to try to find the filters. Some
sites let you choose by brand. You will see all the other furnace
makers, but not York, listed. I called Mastercraft and was told that the
filters were not available online and had to be purchased from them.
Well that's a load of hooey. Just pull out the filter they give you and
search for it by part number online and lo and behold, it is very
available, and at a lower cost than Mastercraft will sell it to you for.
Date created: 2014-10-22
All the new equipment installed by the contractor was approved by a
completed review of our most recent electrical bill, and approved by
the state to be in need of replacement. As the purchaser of the energy
efficient equipment, any and all decisions were made for me by
others (state approved program with 10 year discount repayment plan
with options, and contractor selected equipment). I/we would do it all
Date created: 2014-05-29
Not impressed with the York furnace..will never buy one again. We have
had our furnace for three years. The technician has been out three times
and low and behold on the third visit...they found the problem!! A
defect in the furnace..it leaks!!! The pan is leaking!! Which is in turn
leaking on the flame sensor (and rusting it out), and is is also leaking
on the flame burner. Who knows what this is going to cost me in labor!
Thanks goodness it's not -30 degrees out. Thanks for nothing York!!
Scarborough, Ontario Canada
Date created: 2014-02-10
Better than the old one
It just works better than the old one.
Date created: 2012-08-02
Couldn't find my exact model number in the listings so I picked the
closest one... Anyway, we had our furnace installed along with a new
heat pump as a hybrid heating system about 5 years ago and couldn't be
happier with either piece. The company that put it in is awesome and
really knows what they are doing. We have never had any problems with
the furnace, and the only issues we have had with any part of the system
were a motor (made by GE) and the thermostat (made by Honeywell). Our
furnace is an advanced variable speed model that is super quiet and
makes the house more comfortable than we ever thought possible based on
what we had before. I tell all my friends to buy York, and I will do so
again if I ever need a new ac system.
Date created: 2011-04-17
Loud, blows cold air!
I just had a new york tm9v*mp 2 stage furnace installed last fall /
winter. I read on the York website that these are supposed to be quiet.
Well mine sure as hell isn't ! I can hardly hear my tv when it's
running!! And what's up with the cold air coming from the hot air vents?
My other furnaces never did that. I was happy to read that other people
are having the same problem, (means I'm not crazy or expecting too much)
but, that doesn't fix the problem. I've never paid so much in gas as
this past winter and it's 96% efficient. I've had to keep the thermostat
down to 61 and it's cold in here. If it's a problem with the way it was
installed, would an installer tell us how / why, please & thanks?
The TM9V is available in different models which vary in efficiency and capacity.