Consumer Reviews of York furnaces
Read more about York furnaces
Reviews by Series
- Affinity (58 reviews)
- Affinity YP9C (11 reviews)
- Deluxe Diamond 80 (2 reviews)
- Deluxe Diamond 95 (2 reviews)
- Diamond 90 (5 reviews)
- Latitude (5 reviews)
- LX (21 reviews)
- TG8S (7 reviews)
- TG9S (23 reviews)
- TM9V (17 reviews)
Date created: 2013-10-29 Name: M E Gomez
Location: Fremont, Ca
"Nearly 20 Years"
For the second time in a year, I have had to contact a company to work on my York. I have no clue what model or series it is, but it has worked fine till last year that started acting up. Nearly 20 years it has provided flawless heating to my house. It is in the attic and never had any duct cleaned, I do the filter, that it is. I'm about to replace it and most likely will be another York. I'm a very happy customer with the York product. I am not in any form or shape affiliated nor do I a get a break for writing this review.
Date created: 2013-10-28 Name: D. Maychszak
Location: Elgin, IL
Although I am quite happy with my furnace, the igniters stink. They go out every year and are very difficult to obtain. HVAC suppliers do not want to sell to the homeowner who may be savvy enough to do their own installation. I did find a place online that sells high quality 3-year igniters - www.ignitersource.com - with whom I've been very satisfied. Allow 2 to 3 weeks for delivery.
Date created: 2013-10-21 Name: Sandra B.
Location: Toronto Canada
"It worked up to the end"
We bought a house with its original york furnace and it's already 25year old. We are going to replace it with another York furnace. All brands have good and bad points -- it's a matter of who installs it and as a homeowner how you care for your furnace.
Date created: 2013-05-30 Name: Aaron
Location: central, WI
As I read through all of these reviews and here all of the problems people have had with their York equipment, I can't help myself from wanting to contact each dissatisfied consumer. Most of the problems I read about people having to go back to the installer or service contractor. I am the service manager for the top selling York dealer in Central Wisconsin. I have sold other brands of equipment and service all brands. All HVAC manufacturers have some issues with equipment at some point in their history. Some choose to address the problem, some don't. York stands behind their equipment more than any other company I have ever dealt with. We have very few problems with the York equipment we install. The top complaints on here are pressure switches and blowers. Switches very seldom fail, it's often diagnosed as a switch but 90% of the time it's a simple problem that was overlooked. Blower failure is usually caused by bad ductwork, closed or blocked registers, most commonly a dirty air filter. Most manufacturers use the exact same motor. All I can say is choose a reputable company, not the cheapest one and not always the most expensive one. If they know what they are doing from the start, you will have a care free heating or cooling season. Hire someone you can trust not to rip you off with cleanings and repairs, no matter what the brand is and you will be left feeling comfort with your system.
Date created: 2013-04-24 Name: Todd pierson
Location: Andover, Kansas
"Your installer sucked"
My York furnace has worked flawlessly every single day I've had it, approximately 8 yrs so far. No issue at all. My utility bills are the lowest I've ever had, even though it's the largest house I've owned so far. I canít imagine what went wrong with some of the peoples systems. I've seen reviews on here. Have a reputable installer to do the work, and you'll be very happy with York. I am in no way affiliated with York at all. In fact, I hadn't even heard of York, I don't even believe on it until I bought this house. I think there is a lot of slamming here by people with vested interests for other companies. Just my thought.
Date created: 2013-03-12 Name: RG
Location: Sanford, NV
Outdoor heating and air unit nothing but trouble and only 6 years old. New unit being installed Monday by reputable company, and yes, it will not be a York
Date created: 2013-02-22 Name: bewley
Purchased in 2010 has broke down every year and is still not fixed. I have been robbed of 7,500 and no one will do anything about it. Installer will not even answer phone.
Date created: 2013-02-08 Name: K FORBES
"NEVER BUY A YORK"
This gas furnaces breaks down several times a winter.im so sick of waking up to a cold house NEVER BUY A YORK
Date created: 2013-02-08 Name: Joe DeCosta
Location: New Jersey
"York products are junk"
I replaced my Lennox heater with a York gy9s approximately 6 years ago. From the day I install, it has been a problem. Coldest night of the year, a vacuum valve stuck causing no heat. a year later the blower fan blew apart during a major cold front (2 degree weather for 5 straight days). Part was under warranty but York would not policy adjust the labor. I came home last night to the house at 50 degrees and vibrating. Again, York piece of crap blower blew apart! I had previously contacted York and they were the most arrogant, ignorant, non customer service company that I have ever dealt with. I'm in my 25th year of customer service so my expectation level may be high but to have York basically tell me to pound sand was over the top of crappy customer service. Now that I have to replace this part again tells me that the product is absolute junk and the "fine" folks at York won't stand behind their product. Other reviews criticize the installers but since this is a sealed unit, there is absolutely no way that it is an installer issue. Bottom line, don't piss your money away, stay away from York products.
Date created: 2013-01-26 Name: dana jones
Location: Minooka Illinois
"York infinity high efficiency"
This was installed 4 years ago, several thousand dollars. It breaks down on average of 4 times a year, three times in last 6 months, now today again broke down, 14 degrees out. Do we consumers have rights when it comes to a lemon??? York never again.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.